Relay Payments

Name: Relay Payments
Rating: 4.73897 (17301 reviews)

Finance

View in App Store

Relay Payments

Finance

4.7

17.3K ratings

Age Rating

Seller

Relay Payments Inc.

View in App Store

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User Reviews for Relay Payments

Lack of knowledge

The people who work in customer service do not know the product they are selling, a simple question about how to access my account through the website, they didn’t know how to answer it.They was making questions to everybody around them to come with a conclusion.USER WILL NOT HAVE ACCESS TO THEIR ACCOUNT THROUGH THE WEBSITE, ONLY THROUGH THE APP.WHAT???This restriction looks suspicious for me🤔🤔

AAlex805, Dec 22, 2022

Flawed system of record of your 3% fee!!

They are not saying it but there is a 3% fee for credit and debit cards.. Make sure you screenshot that fee showing the “full amount” because it will not show up again ANYWHERE! It will only show what you paid the lumpers, NOT the Relay 3% fees.. And if you contact them, it will take up to 5 days to get a full receipt showing their fees! And by that time it will be too late to get reimbursed by the Broker.l for those fee.. How is it so hard for them to not understand already that this is a flawed method! You should be able to see your lumper fee “AND THEIR FEES” without ANY HASSLE!!! FIX THIS already RELAY....

Beekay Transport, Apr 09, 2021

Worth it

It makes payment go faster. Quick and easy to use. It keeps a history of all your payments. You don’t have to wait as long. Hurry up and download it already. We all know you’re tired of waiting, I know I was.

Bigg Redd Dawgg, Feb 22, 2022

Works perfectly

Makes paying for lumpers much easier. Would recommend to anyone who hates paying for lumpers

cas trucking, May 14, 2021

Love it!

Love it, needs a slight more discounts & more truck stops, you should do bank routing/checking account transaction option instead of card only. Allow users to save an additional extra cents off for using a bank transaction. Overall very simple & helpful app for owner operators trying to save a few dollars on diesel.

Dallas350z, May 09, 2023

Owner

I I love this app it’s easy convenience number waiting around they should have this long time ago but we have cell phones when I started driving

flboy 592, Apr 04, 2022

Exactly what I needed!

This has made a night and day difference. Everything about this app makes my world 1,000 times easier. Thank you Relay Payments.

Gasguzzygoo, May 30, 2021

It’s great but…

Three times it appeared to freeze when processing payment. It said please wait while we process payment but when you press the back button it did process.

Gerard Harrison, Apr 20, 2022

Update renders app useless on my Apple devices

Normally this app is really useful and makes lumper payments pretty simple. Problem is the new update dropped and now the app doesn’t respond at all on my Apple devices. Tried contacting app support and that page is down as well. Not a good move to release a sub standard update when an entire industry depends on you Relay.

Just Adude, Apr 29, 2022

Streamlined!

Easy to use and gets the payment through much quicker than other options!

Mikkelino, May 14, 2021

Description

Relay's instant digital payments help truck drivers simplify how they pay for discounted fuel, parking reservations, lumper payments, and other OTR expenses. Used by more than 250,000 truck drivers and carriers across the U.S., Relay removes the need for cash or checks to make payments. By downloading the Relay app, truck drivers can find and secure fuel discounts at participating merchants, pay lumper fees at more than 90% of warehouses, and locate and book parking spots along their route.

GET FUEL DISCOUNTS: Instantly use Relay at truck stops to purchase discounted fuel along your route. Relay's innovative payment solution ensures complete pricing transparency and requires no lengthy activations or card applications. PAY LUMPERS: Drivers can save 20+ minutes on the dock and get back on the road faster by using Relay for unloading payments. No more late-night phone calls or lost receipts. Relay removes the need to phone to verify fleet check numbers with dispatchers and gets drivers off the dock and back on the road faster. PARK YOUR TRUCK: Locate and reserve overnight parking with Relay's GPS-enabled app. You can explore parking along your route, identify locations with open spots, book your reservation, and pay for parking, all from the safety and comfort of your cabin. Relay arms truck drivers with an intuitive mobile app that lets them seamlessly pay for OTR expenses at our merchant partners, secure fuel discounts, capture invoices, and save valuable service hours. We are committed to building modern, digital solutions and offering best-in-class 24/7 U.S.- based customer service to help streamline payment processes in an underserved industry. Download the app today. Share your ideas and feedback at [email protected].