Icon Rain Instant Pay

Rain Instant Pay

  • Finance
View in App Store

Rain Instant Pay

  • Finance
4.8
10.5K ratings
Age Rating

4+

Seller
Rain Technologies Inc.
View in App Store

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User Reviews for Rain Instant Pay

1
Customer service

Haven’t been able to enjoy this app, I’m waiting for my information to be verified, I’m passed to the waiting period. It’s been even harder to get some real assistance. My chat agent has only responded to me once a day with inaccurate information. Update: after I left this review Rain declined my application. So the benefits that was offered to me by my job is no longer available due to my leaving my opinion. When I contacted Rain to get a understanding of why my account is no longer active they stated it was because of the third party did not approve me. When I was contacted by the third party they advised me they were unable to verify my information and redirected me back to Rain. So ultimately I didn’t receive any help then when I spoke out my the lack of assistance my Application gets declined.

crashes1119, Sep 01, 2022
1
Horrible service

This app was horrible. I was able to make a couple of withdraws but eventually It wouldn’t let her let me withdraw answer that my account is paused. I asked for assistance my boss and telling me that rain contacted him saying that I had a second job with Grandma money than I had. Which was not correct I only had one job. So I’ve talked to five people in total on the app and none of them will help me they’ll give me stupid little responses like I’ll get back to you when I have more information and then the chat goes out new person comes in it wouldn’t let her let me withdraw answer that my account is paused. I asked for assistance my boss and telling me that rain contacted him saying that I had a second job with Grandma money than I had. Which was not correct I only had one job. So I’ve talked to five people in total on the app and none of them will help me they’ll give me stupid little responses like I’ll get back to you when I have more information and then the chat goes out in person comes in and I am just absolutely sick of this app and will no longer be using it.

democratdestroyer, Aug 04, 2022
4
Offered through my place of employment...

As with most apps, there are things to be happy about and things you don’t really care too much for. I haven’t gotten to experience all of the features just yet, however I have withdrawn money to see how it works. I like that the money can come instantly to your card but you pay like $3.99 just to receive it right away. Otherwise you can wait 3 business days to have it sent to your bank account... Also it takes almost 24 hours for my funds to show up on rain after working my shift. I’m not sure if that’s an app issue or the communication of hours worked from my work place... it’s seemingly quick but if you’re in a pickle it’d be nice to get your nickel a little more quickle. 😂 I’d say the biggest downfall is having to pay $4 just to get your money that you worked for right after you worked the shift. On the flip side it’s still a nice feature rather than having to wait the two weeks in between checks for those of us who get paid by weekly. Overall a very useful app.(J

Jade Hicks, Jul 23, 2021
5
Convenient

I got an email from my job regarding a pay advance so I clicked on it opened it up and saying that they were promoting the rainInstant pay app so I thought I’d give it a try I download it I did my first withdrawal and I was shocked how quick I got it and then they just take it out of your next paycheck and whatever you do not withdraw is your paycheck so I had unexpected expense, and needed some fast cash didn’t want to borrow money from anyone so yeah I love it it works I’m glad that they sent that to me I’ve told my coworkers about it and they had no clue

Ldpierson2003, Jul 29, 2021
5
Rain App

Never trusted this app in the beginning or even understood how it worked but there was talk bout it at my job and I talked to a coworker bout it he liked it so I downloaded it and there was a time i needed money pretty badly for rent but I had to wait for my check and forgot and realized that I had rain app and literally saved my life took what I needed and I was happy I love how if you ever needed any side money rain app is there for you take a little money out your check at anytime before your actual check comes out I don’t use it all the time but it definitely helps me and I’m sure it will help you too I definitely recommend downloading it 5 star hands down!

Mapleburger, Jun 25, 2021
4
Trouble getting started

For the first week I tried using this app I kept getting the runaround about what was keeping me from being able to put in my hours. Rain said my job had me on hold but nobody at my company had any idea why they were saying that since they didn’t have my account on hold for any reason so I got paid normally and hoped I wouldn’t need it but I did and when I opened up the app it allowed me to put in my hours. I still have trouble with my hours being accepted every day bc they go by a printout my company provides which uses the dates the projects are due not necessarily the day the work was done but that was explained to me in detail by someone who took the time to investigate my issue instead of passing the buck so I’m much more satisfied with the app now

MDykes71, Nov 18, 2021
2
Multiple Issues Since the Beginning

So from the very first time I used this app, I have had issues. I got assistance from them when trying to start it up. I put in all my information and didn’t think twice. I was able to use it once before I noticed I received an email telling me a second withdrawal had been made when I had only made one. I checked into it and noticed there was a different card number on there… and when going to them I told them I only had one active bank account. After about a week they did refund me and basically said I left my phone out for someone to switch the information, which was not the case. I was skeptical about using the app after that but I continued to because it comes in handy. Waiting two weeks to get paid, when things come up at anytime, is hard. Anyways things continue to happen and they take forever to respond. I feel like they have two people working for them and when you need help they put it off for days and still have no answer in the days they told you, you would have to wait.

Nini71243, Jan 31, 2022
4
Glitch

At first, everything was going great and it still is but now it's just aggravating me there was a glitch and my account wouldn't load my fund AND now it keeps saying there are too many attempts and to try again in a few hours but I typed the correct password in and it works any other time and I use face ID. You all need to fix that I shouldn't have to wait hours after to access funds when it was the glitch that caused me to not be able to log in. I love the app but I should be able to access my funds due to the app glitch it even let me know that there was a problem and then typed my correct password in and then it said I tried too many times but I know my password and shouldn't have to go through all of that each time it malfunctions. But overall the app is great!

OMG GEEZ MAKE THIS MY NICKNAME, Aug 27, 2023
1
Customer service is terrible

I have had this app since our corporate announced they were using it for daily pay about 10 days ago. So far I have not been able to use it at all. It updates my hours but has said my account is paused since I got it. Customer service chat hardly replies and if they do it takes literal HOURS if they even answer. They have said my account was forwarded to the account management team and then asked for screenshots of my pay stubs and bank statements. Our information is available for them to view as our pay system is linked to them. Not sure why it would take so long or what they’re even reviewing. I would not recommend this app. Daily pay is so much better. I never had issues with them.

Pfcvincent92, Mar 03, 2023
3
Okay app, bad customer support

Great app for when you need some money quick & payday isnt for a while. I personally never had any issues using this app. I have read quite a few reviews where a lot of people had a wide variety of issues using it, accessing their money etc. I never had any of those issues using the app but the reason I am giving a 3 star review is because customer support for this app is a joke. I made 5 separate attempts over a almost 2 month period trying to contact someone or have someone contact me to get some help logging into my account. Literally never got 1 response. I tried multiple ways of contact. Email, help hotline # you could text & sending a msg directly from the customer support website. So if you’re having issues with your account, I wouldn’t even bother to reach out for help. You’d probably have a better chance of contacting your deceased great grandparents than getting a response from someone from this app.

pieprincess9, Oct 26, 2022

Description

***You cannot sign up for Rain until your employer has created an account with us. If you are an employer or employee and want to learn more, visit https://rain.us or contact us at [email protected].*** Rain is on a mission to eliminate the need for payday loans, overdraft fees, and high-interest credit cards. With the Rain app, you can easily gain access to a portion of your paycheck before payday!

Rain allows you to access the money you've already earned, and you can make a request on the Rain app at any time. All you have to do is add a card (any card) to the app and transfer funds from Rain to yourself when you're ready. Access to the money you've already earned reduces stress and makes paying bills easy when you are short on cash. What you can expect from Rain: - No hidden fees - No interest - No stress This benefit is offered through your employers, payroll processors, or benefits providers that connect directly to employer payroll and timekeeping systems to give you access to your funds when you need them most. [[In addition to getting paid when it's convenient for you, Rain also includes a suite of financial wellness benefits, such as the ability to live chat with a financial wellness coach for free.]] Early access to wages means no more late fees, overdraft fees, or high-interest payday loans. How it works: As you work through the week, your available funds will increase. You can transfer request money to gain access to your available earned wages whenever it makes the most sense for you through the Rain app. You can use the funds you obtain from Rain to pay your bills, fill your tank with gas, and do whatever else you need to meet your financial goals. [[Plus, you can chat with our financial coaches to get budgeting and saving assistance or help raise your credit score.]] Rain is trusted by over 500,000 employees around the world from top companies. Visit https://rain.us for more information. For customer service, call or text 424-369-7246 from Monday through Friday 9-5 central or email [email protected]. You can also live chat with us once you're logged into the app.

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