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Point Pickup Driver

  • Utilities
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Point Pickup Driver

  • Utilities
4.3
12.6K ratings
Age Rating

4+

View in App Store

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User Reviews for Point Pickup Driver

1
Not honest

I realize in this world today everything is acceptable especially if it’s “just business “ but for god sakes! There is absolutely nothing to low for this company. You can spend 4 hours dealing with their mistake only to be given 2.50$ oh but it gets better because the next day they take it back! Idk how these folks sleep at night this lack of common decency is deplorable. And if you don’t have an electric car, or at least a four-cylinder, you will go in debt driving for them. They will call you 10 times while you’re driving to go get the merchandise to harass you about how soon you’ll be there but it takes them 45 minutes to answer a chat if you need something yeah right you’re likely to be waiting all day. on the information page of the delivery it’ll say 15.3 miles after you finish the deliveries it’ll be more like 40 or 50 miles. I don’t understand how they can live that much like what loophole they’re finding to where they can do that, but that’s what they do. And lots of times they don’t pay you at all even whatsoever like yesterday I worked not a payment one form did for deliveries not one payment, and there is absolutely zero no customer service whatsoever. You can email and email and email and they just ignore you. This company is beyond garbage.

&188)-1, Oct 22, 2022
5
Enjoying this app and the work

I have been more seriously running orders this last week or two and becoming more comfortable with the app and running orders in my town. I am enjoying it so much, honestly. I have also made decent money in the process. The other day I made $28 in a half hour on one order because the customer tipped me $20. Sometimes the app acts up a little bit. And like tonight, I ran a batch order where two orders were in gated communities..I had to fail drop off attempt and hit the option for destination closed because there was no option for a closed gated community; or an other option to put this in. It would be nice to have an easier way of communicating some things like this that us drivers may see and bump into as we work. It would also be nice with batch orders to be able to choose our route. There have been a couple of times where I could have delivered even more orders, or made it home at a more decent time after running a bunch if we had this option. I’m sure emailing these thoughts are an option!I have shared the referral link recently and look forward to this app being available in other areas also! It was not available where my friend is in CA and I was kind of surprised. Made me super grateful it is here and I have the opportunity to drive for this company.

Alliemaejo, Feb 22, 2022
1
Worst support

The app Crash multiple time, imagine waiting 2 hours to contact support, you can’t finish delivery because the app is crash so you call support for furthur direction all they say is go back to chat they will happy to assit you every mater through chat which I did, guest what I sit in my car 2 hours right at customer house but can’t give them their items because app die. Finally, someone reply my chat and tell me to bring those items back to walmart, I was describe my situation that I have been wait an hour for walmart to load it in my car, and waste 2 hours your reply I need a compensate credit for my time and gas, they end the chat right a way which make you feel really angry, I was very stressful because customer want their items and also time stressful because I make no money on those hours. Can’t contact them when you need them, only 2 times they contact me was I late for pick up and they want to remove it from my active order, penalize me. So disrespectful and rude, no apologize for letting me wait 2 hours or even compesate credit for waiting time and burning gas but yes you late for pick up and penalized me.They only care about delivery, as long as you delivery to customer you will have money, otherwise if you have urgent problems while delivery wish you luck. All the time and gas they just say you bring it back to walmart

AndynguyenA, Nov 28, 2021
1
Ppu going downhill

Point pickup was good about a year ago and One could do this full time. As more drivers have signed on they dropped the rates little by little. This last week they decided to allow only one delivery at a time and you could not get any deliveries after that time until you deliver what you have. Support is impossible to reach usually it takes about 45 minutes. Customers are cool for the most part except some do not understand you need to take a picture of the groceries before they take it away or touch it. Spark is coming into our market and they will probably replace point pickup. The amount you can make now has been greatly reduced. Lots of drivers have left doing point pickup. Gms pay less than $4 each drop usually $3.50. Too many miles. Today is a new low paying 50 cents per drop for a gm order. Now they want you to deliver a grocery order for about $3.50 for each drop. I think the market conditions clause should apply to point pickup employees too and reduce their paid down to 50% of what it was before. That is the point pickup spirit. Point pickup has to pay back their investors so everyone should share in suffering for the sake of them.. I saw one gm order today for .78 cents for 8 mile delivery. Some of the gm’s for Black Friday come out to 50 cents per drop. It is amazing that they state they care about their driver-partners.

bobreardon, Nov 05, 2021
1
Terrible experience.

It was fitting in nicely with my other gig apps then one day my account was randomly “not found”. No email or nothing on the app saying I was blocked so they call that mistakenly deleted” and they will not help you get it back. Everyone tells you to email a specific email and that email send you back an automated message saying the email is not registered with a driver account at the bottom it says if you mistakenly deleted your account reply to this email in bold letters, there will never be a response after that reply. Account gone forever apparently. There’s no way to contact anyone, they don’t respond to emails at all. It’s a shame because their “area managers” blow my phone up all day trying to get me To take every order in my area since there’s nobody else willing to and when I need them it’s crickets. Very weird and I wonder who’s working for them now. It’s literally like the first day you start working they act like you’re all they have lol. But yeah. Now I have zero access to my account and they have a nonexistent support team. Literally the only live person you will ever speak to is a person begging you to take an order for them. I was sad about the money chunk lost. but I’m over it now I’ll just use that time to work my other apps. This one is wayToo unorganized, low tech, and has zero support.

ccccfgtrreedfhnjklkvgfff, Sep 01, 2022
1
Needs major improvements

I don’t usually review apps but the developers of this one need to know a few things. I have NEVER been able to speak to someone when I need help who works at Point Pickup. I’ve waited in the chat for hours and never once got a live agent. I have picked up orders multiple times to get to the store and find out they don’t have the order at all, they’ve given it another driver, or it’s still being prepared and I have to wait 20 minutes for it to make 5 bucks. Already today I have picked two orders that were given to someone else already and one order where me and another driver showed up for the same order at the same time. If I am going take the time to go to the store and have the order not be there I should be paid for the order anyway. If I am made to wait a long time for the order to be ready I should be paid more for the order. I need to speak to someone who works for point pickup I should be able to. Lastly pay out amounts should be looked at. How does it make sense I can get paid around the same amount for a 1 mile delivery as I can for 7 mile delivery? The farther from the store the delivery is the more you should get paid. Every other delivery app I use does that why don’t you guys?

fartfartssss, Feb 07, 2022
1
Don’t do it the worst app to make $ on

The worst platform they scam their drivers pay as little as possible you pick up an order thinking it’s 7 miles and then once you receive the order the mileage double and it’s too late to cancel because you already picked up the order there was an 5$ cancellation you’ll receive if the store or customer cancelled but they take it away you don’t receive it you’ll waste time and money you can’t pick up more than one order at an time there’s no phone number to call you have to talk to them through email or text they have an instant pay option but once I used it the 4$ fee for the service never cleared my account stayed in -4 and they kept deducting it from my pay for weeks after the app doesn’t show you all available orders just orders that ppl are least likely to accept or where they need more drivers at in hopes you would accept and drive 35 mins out your way out of desperation just avoid this app there are others that’s way better and more honest they are using people and taking advantage of drivers the app glitches a lot and you will be waiting for a text response for 20 min the time I picked up an order for 12 mins and it turned out to be 26 miles I was done I’ve seen them pay 5$ for a 12 miles job it’s sad

frustrated drivers omar n, May 31, 2022
5
Poor People Mindset

I’ve read a lot of reviews and most of them are 1 star. Just goes to show you even though the work is easy to do and easy to start (literally can get approved to drive in 30min and take orders) you’ll have people complain about it. Here is the deal. Broke people love to complain about work. And will complain about $7.50 orders. But the fact is with tips I make over $20 an hour and so can you. To make it worth your time you have to take more than 1 order in an hour. Take the normal order and do an express in between. Also take all of the GM (general merchandise) you can because you have until 9PM to deliver and can drop them off in between when you have time. I made $700 in my first week only working Friday Saturday Sunday. 45 orders total. Made more in tips than the actual drive. Fact of the matter is you still have to work and there is pros and cons to everything. You can’t expect to make a ton of money with a tiny amount of effort I see people making. I can’t think of a single job that you can start immediately like this without having to apply and have an interview and all that and make $700 or more a week. Great app and a great opportunity for those that are not afraid of work.

Project One2345, Dec 16, 2020
2
I like it, but navigation on the app is terrible.

I’ve done my first order earlier today, I liked the simple looking interface at first but if you try to use it while going to a drop off location it’s a pain. The navigation should be updated with in app nav so there’s not a lot of switching between two different apps. When I had a problem with where the GPS told me to go I couldn’t get ahold of a real person for over 15 minutes and eventually just figured out the problem on my on. Not a big deal but it would be nice if you had real people for support instead of automatic reply’s for FAQ. I could possibly see myself maining this app over doordash in my area if the UI was more simplistic and easy to use while delivering orders, I would also like a clearer option for calling the customer that your taking items to. I kept getting forwarded to my local Walmart when pressing a button that clearly said call customer, not merchant. There’s money to be made on here but people do try to lowball at first but if no one takes it it will eventually go up because they usually want their items asap. Overall, I like the app but it’s too difficult to daily drive as of now, I hope it gets updated and gets better because I kind of like this more than doordash.

SethTayloe, Jan 06, 2022
1
STAY AWAY FROM THE APP!!! DON’T GET SCAMMED, STAY AWAY FROM THE APP!!!

Now I know that reading reviews can be overwhelming and they will make you question if the reviews are even valid. I want you to know my experience and what happened to me. I signed up on the app after getting an email saying, “You would be a great fit!” I put in my driver’s license, social security number, and my checking account information as you would do with any job that you go to. I set up an account and everything seemed great... too great. I tried to accept different orders on the app and I could not accept them. There were some features that did not seem to work well at all. I looked all over the help section in the app and I got more confused. I decided to log out of the app and I attempted to log back in. I kept trying and eventually I tapped on, “Forgot Password”. I entered the email that I used to sign up on the account and I get an error message saying something to the affect of “No account with this email”. I tried to call the 800 number that they always throw around at you, but it is an automated mess that you will sit in for hours it seems like and never get a real human response. I believe that this app is a way for this “company”, along with the Stripe Corporation, to gain access to your personal information and use it for their own purposes. This app is a scam, and I hope that you never give this app any of your personal information!

Taylor Kinney, Jun 09, 2020

Description

We invite you to come deliver with us! Point Pickup Technologies, Inc., is a quickly growing enterprise same-day delivery company that provides an exciting new driver model for last-mile delivery that is being used by the country’s largest retailers. Drivers prefer Point Pickup’s highly popular Micro DriverNetworks™ because they offer predictable jobs delivering from the same top retail stores to customers’ homes in their local neighborhoods.

Drivers can plan their own daily schedules and routes (not Point Pickup!) while receiving work on a consistent, daily basis. Home deliveries can include grocery, liquor, general merchandise, pharmacy and much more. Drivers can see what they will earn before accepting delivery requests and will receive 100% of tips! At Point Pickup, we care about our drivers! Learn more about why drivers are joining the Point Pickup Team by visiting our Driver Hub: www.pointpickup.com

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