Pick 'n Save

Name: Pick 'n Save
Rating: 4.73001 (23239 reviews)

Shopping

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Pick 'n Save

Shopping

4.7

23.2K ratings

Age Rating

Seller

The Kroger Co.

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User Reviews for Pick 'n Save

Alcohol and deli

First I would like to thank you for offering this service. My daughter is a Dr. so we are trying to do our part to help all of the medical people. I am also ordering online to protect all of the workers in grocery stores. Wish we could order on line from deli and alcohol to avoid coming in store. I think it just encourages people to come in store and at this time no one should be going into store. Also noticed some of the disinfectant and paper items you have to go into store.....that does not make sense....isn’t this what we are trying to avoid. Hope some of these issues get resolved soon. Stay healthy and safe! Thank you again for everything that every worker at the store is doing!

Alchfi1963, Apr 04, 2020

Consistently crashes, hard to navigate

If you are in the store and you’re looking for a e-coupon it is almost impossible to find what you’re looking for in this app. Whoever created this app needs to find a simpler version so you do not have to “dig” down into every coupon to make sure you have the right one. There should be generalized coupons such as frozen fruit, lettuce, bread, etc. associated with the brands such a simple truth organic, Kraft, Pillsberry, etc. You shouldn’t have to find simple organic frozen strawberries, frozen blueberries, frozen pineapple, etc. Just put it under frozen fruit simple organic! You spend as much time in the app making sure the “discounts” are added by using these coupons and then looking at your receipt after, as you do actually shopping for the items you need. This is the third consecutive time I’ve used the app and have to go back to the store to try to get money back. #frustrated

C-No3883, May 21, 2019

App to hard

I am not good with the computer for ordering. I am 71 years old and found your sight very hard to understand and order from. I have coupons that I don’t know where or how to put them in and some are coupons you have sent me in the mail. The 10 for 10 I don’t know if that came off. My daughter has been doing most of our shopping because of COVID and she lives out of town. I know this is hard at this time but I am also sure that I am not the only one who finds this very confusing! I don’t know how to clip E coupons and have called your store and a very nice man tried to help me but he also said it was hard for people. Please find a better way to make your web sight less confusing for people at this time when things are hard enough and we are all trying to keep ourselves and your employees safe!

ccrrllff, Nov 09, 2020

Love this!

I’m a mom of a small child. This changes the grocery shopping game for me! Gone are the days of distracted and interrupted shopping and spending a ridiculous amount of time at the store. I place my order the night before pick up when kiddo is in bed. I get only what I need and avoid impulse buys (Oreos get me every time!). It’s a lot easier to stay on budget as I can see my cart total at all times and can add and delete items as needed. Another bonus: we never go in the store, so there IS no lifting my kid in and out of the cart. There is no “Mom, can we get _____?”. There is no “Mom, are we done yet?”. There is no “Mom, I wanna go home!”. None. Of. That. I park my car, my groceries are loaded, and then I go home. Game changer.

Crazyhercules, Feb 16, 2018

Pick up orders

I really love it being so easy to order but every time I order there are things I do not get and each time I have gone into the store I am able to get those same items...I don’t think this is coincidental...I am wondering if those filling my order do not know where to find them in the store and they just say they are not available! For instance, I needed cornstarch for baking and didn’t get it so thinking they weren’t aware of where it was or what product it was...I couldn’t see that that would have been a hot item that would be sold out! I am sorry to complain because I really love this convenience!!! Thank you for listening!

FJKPK, Jan 22, 2021

Great App!

I usually don’t do reviews but I was pretty impressed by ALL of the apps features. The app is very user friendly. I like being able to find a gas station that accepts fuel points as well as digital coupon clipping. Another feature that is cool is the interactive flyer that adds items you select onto your shopping list. It makes the online shopping experience feel like less of a task and shockingly made it enjoyable. My only critique is that it can get a little laggy once your shopping cart starts getting “full” but thankfully it always saves my cart so I never have to worry about starting over.

lilrica88, Jul 08, 2020

BEST GROCERY STORE EVER

Pick n save has been our family’s go to grocer forever! They still have the best and fairest priced products all around! And they still last a very long time in the fridge. It’s not like other places where the produce has to be used within a day or two or it’s rotting. Absolutely 10/10 would recommend shopping here! And we save even more by getting grocery’s delivered! You only buy what’s on your list. And even with the delivery fee and tipping the driver/shopper we save more than going shopping ourselves. Plus we have way more time to spend with our 3 toddlers!

luke dad of 3 under 3, Feb 26, 2021

Click n Collect still needs help

Over the past 4 -6 months I have attempted to use click and collect at least 6 times with this being the first time I didn’t run into issues. Previously, the site would crash in the middle of an order and I would lose all my shopping or I would get to checkout time and it crash or even though I am signed in I have to put in my name and phone number and for some reason it wouldn’t take my real phone number but ended up taking my childhood phone number, then when I got that to go through it wouldn’t take my cc. Today, I still had to put in the wrong phone number in order to proceed but it took my cc. If click and collect would work like it should, this would be awesome. As of today, it’s still way too cumbersome!

Niellm01, Apr 29, 2018

Out of Stock Surprises Continue

We use this app quite often and have found it valuable as we work through Covid and some surgeries which made in-store visits very difficult. Biggest problems we have found are (1) very very frequent “substitution” situations for items that were initially indicated and ordered as available, but when the order was picked they were not in stock; and (2) “order roulette” where we find items (in one case the entire order) that were intended for another customer. Still, when you can’t get into the store it’s better than starving. Also, while not a big problem, the offered selections on the web site often do not reflect the actual products in the store we frequent.

Pfishwacker, Jul 24, 2021

Can not believe you

Ok so you charge 5$ for my pick up. I get that. What do I get. Nothing. The most expensive bread. Unable to use the multiple coupons and specials I signed up for. The only listed items that I can buy are the most expensive. What difference does it make to you if I am only able to buy one loaf or three. Can’t find the tenderloin special. Can’t find the coupons. Why do you bother listing them. If I had time to look them up for each item I’d come into the store. This program is clearly designed to discourage people. It’s too bad because someone is going to figure out that making it easy in today’s society will make them successful. I am going to go to Maijers tomorrow to cover the items I would have bought from you but can’t as it’s to unwieldy. I will pick up today as I had planned the time for pick up. I will park where you have pick up located. Again as far away as possible from the store adding five to ten minutes travel time for each load you send out. Are you a business?

untealistik, Jan 17, 2020

Description

Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Pick 'n Save app. It puts convenience, savings and rewards at your fingertips.

Simply download the app, create an account and link your Fresh Perks Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your Fresh Perks Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your Pick 'n Save Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your Fresh Perks Card to Wallet for iPhone. To use the Pick 'n Save app, you'll need a Pick 'n Save digital account. You can create one and link your Fresh Perks Card through the app. Don't have a Fresh Perks Card? You can add a new one when you create your digital account.