Okai Global
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User Reviews for Okai Global
Irritating
I went to use my app for my scooter and it totally changed on me and it does absolutely nothing you can’t get ride history, it’s location, run diagnostics absolutely nothing this update has to be the worst! When you click on support or anything it says “coming soon to app” well if you don’t have it all ready then don’t update!!!!🤬🤬🤬
bad update made this app worse
The recent update to this unreliable app involved removing the function to adjust ride control and speed settings, I rely on my scooter to take care of most of my day to day errands and tasks, but after I updated my okai app earlier this week, my scooter randomly switched from it’s highest speed mode to it’s lowest speed mode WHILE I WAS RIDING IT. I pulled over asap to go into the app to change it back but nowhere in the app did i have the option anymore. Very frustrating. What’s even worse is that the “push to start” safety setting also turned off randomly?? So my scooter almost pulled me into moving traffic while i was waiting to cross a busy street because of a thumb twitch… and the app didnt have the option to turn that back on anymore either. TLDR: please continue working on this app to put all the functions we need in, because i had a really scary ride home the other day 😑
Latest update removed features
You can change the power from Eco Low or High. But sport mode is missing on latest update. The map stuff and ride history is also gone but that honestly was always just using your phone location history. But knowing where he scooter last was and that map is completely gone too. Please bring back sport mode and last location map… and the custom speedometers back!
They removed at least 3 features.
They kept ride mode to change between Eco, low and high. But they removed Sport mode. They removed custom dash screens. And they removed the ability to change the lights while riding. You can only change the charging lights and idle stop light effect. I spent lots of money on this scooter and within the year they get rid of 3-4 great features. Huge letdown.
Worked for me.
At one point a window didn’t have a way to navigate to another. Restarted the app and hasn’t misbehaved since. Other than that it’s worked fine. I’d like to find a way to stop the headlight flashing when in eco mode but that isn’t an app problem.
OKAI neon pro
I have an OKAI neon pro and have been using this app for a week now and it’s super user friendly easy to setup scooter with and super smooth ui. I have seen so many bad reviews but idk why I haven’t had a single issue yet and couldn’t be happier … your scooter is amazing btw.
Good App but…
I like the idea of this app and the direction it is going but 1. it logs me out constantly and doesn’t have any password save features which is annoying. 2. There is no history in my ride history…. 3. Not sure if the location history is based off of my scooter or my phone 🤔 Update: My scooter started to not work properly soooooo it’s obvious I would reach out to customer service right? The app is unrealiable when it comes to communication through the company and myself. Also, can we please get a better update? I’m starting to kind of regret my purchase.
Severely Bad Update
The recent update removed features I relied on like turning start assist on and off. Mine is stuck on now which was ok for me but my kid can’t use the scooter in that setting. There is no way to turn it off or on with the scooter itself. Also lost several other features as several others have mentioned. Probably the worst update in the history of smart phones.
Okai Beetle
I downloaded this app and it still needs some improvements and it disconnects from my beetle, I do love the fact that I can use the app to change my speed or turn off my beetle, it shows in one place I’ve gone over 300 miles but I think that was a factory test or something because I have only ridden this for 4 miles so far. The reason why it gets 5 stars is because I LOVE my Okai Beetle and I love the app support!! I am very impressed with them and how they try to help you! The beetle can go up to 16 mph but mine only goes up to 13 mph, which seems pretty fast so far. It’s super cute and I look forward to all the app improvements 😁.
Taken away most of the smart features
I originally bought the okai neon Pro with the expectation that I could cruise control and track its location. The app itself is probably the worst I’ve ever used and only allows you to customize the leds and screen on the scooter. Everytime my scooter connects to the phone, it try’s to activate and fails, but I can use it as if it was activated. Overall, the scooter is amazing and fun to ride, but the app to fully utilize it is god awful and I hope the developers update it
Description
OKAI is a free vehicle control management software of Okey Group. Combined with Okey's smart hardware to bring you a full range of smart experience, we will create a colorful riding life for you: Intelligent vehicle control: one-key search, lock and unlock, and check vehicle information, etc. More fun, more exciting waiting for you to discover.
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