NIU E-Scooter
View in App StoreNIU E-Scooter
2.6
Age Rating
4+
Seller
Shanghai Xiaoniu Network Technology Co., Ltd.Grow your in-app revenue
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User Reviews for NIU E-Scooter
Great companion app.
I was a bit weary after seeing other negative reviews but this application has been working flawlessly for me and it’s very nice to be able to see past routes / battery charge and remaining distance. I wish I could power on the scooter with the app, but using the key is not the end of the world.
Love the scooter, the app is alright
First off love my KQi2. Great commuter scooter. The app is alright but it’s annoying that it is only in km and not mph. People complaining about their settings not saving but I’m guessing they aren’t clicking “save” in the top right. The scooter beeps every time you click it too which is nice. Also the app is kinda difficult to navigate. The three dots in the corner of the first screen are not apparent enough, but have a lot of useful tools. They should be easier to find, maybe just have the tools on the first screen as well as the stats.Other than that the app works well.
Horrible app that prohibits functionality of scooter
In order to unlock any decent speed in the scooter above 9MPHThe app forces you to watch a tutorial. The only problem is every time the app tries to launch the tutorial, error message pops up. Now I am unable to unlock the top speed I’ve tried everything from restarting the scooter to uninstalling and reinstalling the app. This needs to be fixed, you should not force people to watch a basic tutorial in order to use the capabilities of the scooter.Still unresolved, customer service is unresponsive and waiting for an update or response. Might need to return due to this app.
Dead cow
Excitedly bought a brand new NIU 2 weeks ago and the battery is a dud! All of a sudden just wouldn’t work. NIU won’t immediately replace it even though I just purchased the bike 2 weeks ago. They have to diagnose it first to see if they can fix it before they decide whether or not to give me a new battery. I don’t want a repaired battery on a brand new bike! NIU company should show good customer service and immediately replace it with a new battery. Such a disappointment from a supposed high end company! What’s more stupid is that the APP says my battery is at a 98pt level. Ummm, wrong! Totally inaccurate!
App works well but one small problem
I’ve never had a problem controlling my KQi 3 through the app, although I haven’t done a lot of customizing things like regen rate or creating a custom mode. The one thing that annoys me though is that although I’ve set the distance and speed measurements to miles, kilometers show up all over the app, especially the estimated distance on the battery. It would be nice to not have to pull out a conversion chart to see if I have enough range to make a trip.
Missing Custom Modes
This thing has a lot going for it. It’s missing a way to fully custom its settings. Where is the super user settings? Not everyone who buys this is a kid and well when you have ruff terrain and more would be nice to completely configure this to user preferences. 4/5 room to improve with more custom settings and features.
So close :(
Actually a really great app compared to the competition. Most functions work perfectly, but for the range estimate. Even with the app set to miles, it only displays kilometers. It’s frustrating to have to convert it outside of the app just to see how far I can go. There are a number of other reviews noting this but it’s been months with no update. Will change this review if it is ever fixed. The app estimates the charging time to full for you which is really cool too.
Ok app needs some updates
Scooters are certainly fun and easy to operate. In the app if you want to change the app display from Km to Mi, click your profile and choose unit of measurement. So far it’s tracking my distance gone and time ridden but I’m not seeing a route log. That would be a benefit. I also love the setting where you can turn off kick to start. Huge plus!
The app is horrible
I will be echoing pretty much everyone here that this app is horrible. I haven’t even begun to go through what the app wants me to, in order to ride m, because the app doesn’t work. When I called customer service, they were very nice and said it will be up and running within the next two days. Not an encouraging thing when you just bought a scooter and you were unable to ride it because of a stupid app.
Can’t put the local time on the scooter
Hi, I love my Niu scooter and the app. My only complaint is that I can’t put the local time on the scooters screen through the app. First it doesn’t have my country as an option( Panama) even though Niu has a local Dealership. Also I can’t understand why the app doesn’t simply use the local time that my phone uses (iPhone 11 pro Max). It would be so much friendlier if it just used the phones local time which is exact. Hope this issue can be fixed soon. I’ve had my scooter since October 2020 and this issue still hasn’t been addressed. Thank you
Description
NIU APP brings you comprehensively intelligent experience and joyful riding style. Vehicle condition: battery level and estimated mileage, security orientation, long-distance control, intelligent inspection, historical route, riding statistics and attached device. My record: achievement, member point, coupon, exclusive service, personal information management and APP setting.
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