myOptum
View in App StoreGrow your in-app revenue
while we take care of your subscription management.
Mobile
SDK by Qonversion.
Price Intelligence based on:
213,517
apps aggregated
8,172,290
in-app prices defined
89
main categories
In-App Purchase Price (Subscription or Non-Recurring)
vs. average for the Health & Fitness category, $, by region
Build, analyze, and grow in-app subscriptions
with the most powerful mobile SDK for subscriptions
User Reviews for myOptum
Messenging
The most basic form for communicating is messaging. The messaging feature in this app isn’t good. If you want to reply to a certain segment of a conversation I couldn’t select it and reply.
Needs a lot of improvement
I hate this app! The labs never update on time (or never update), if you want to message your doctor there's always technical issues. Before the app optum was using was Follow my Health and I use to love that one, I never had any issue. Lab results super fast and it gave you the option to see the meaning of the results, if you want to message your doctor, schedule appointment, renew rx, submit documents - no problems at all, everything super practical and user friendly. I hope Optum app become more like Follow my Health app
Yikes
Not much functionality, constantly getting error messages about “technical issues,” no carryover of old data from my records prior to the new app coming out. Terrible app
Does Not Work Half the Time
The Optum app has many of the basic features that many healthcare apps have. From a strictly standpoint, it leaves those who need more than just messaging doctors and scheduling some types of appointments wanting. However, the most frustrating part is that even with the basic features that patients hope they can access, the app itself cannot connect half of the time to its own servers. You end up having to call in anyway. Needs work.
Impossibilities
I have tried repeatedly to log onto the website. I have had to change passwords a multitude of times due to the fact of the site says that I need to change my password and being unable to sign in. I would like to be able to use Face ID, but that doesn’t seem to work either. The follow my health. Website was much easier to log onto.
Can’t log in 9 time out of 10
When the app works, it’s great. I can send messages to my provider, check my lab work up and schedule appointments but I nearly always get an error when trying to log in. “Error. We are having trouble reaching the service right now. Try again later”. So frustrating!!!
Convenient
Able to see my prescriptions and HSA account in one place.
Constant Error Message
Optum should have kept FollowMyHealth. My experience with the previous app was always convenient and easy to use. With this new app it has caused frustration since it doesn’t allow me to schedule appointments nor send a messages due to “An error occurred…” or “We are having technical issues on our end..” Needs be fixed or else no point in having an app that is unusable.
Patient No Portal Oh My
I have been waiting for weeks for Optum. Support to resolve whatever issues they have with my portal. They said they would con tact me when it was up. Well its up and no one bothered to tell me. I did it myself. But not all my data is there. There are no labs, vitals, etc. they are a couple of test appts they they created. I am thoroughly disillusioned with the Optum Group. You do not live up to your ads!!
Flaky application
Im not In the habit of writing bad reviews but the Optum Patient Portal app MUST function properly because its failure can put patients in actual danger. This app has worked properly on occasion but it fails more often than not. This app must work flawlessly unless another option is provided.
Description
New for Optum patients, previously HealthCare Partners patients! As the mobile version of the Optum Patient Portal, myOptum makes it easy to tap into your health at home or on the go. Available in Spanish, too.
More By This Developer
You May Also Like
POWER SUBSCRIPTION REVENUE GROWTH
