myCB

Name: myCB
Rating: 1.31185 (481 reviews)

Productivity

View in App Store

myCB

Productivity

1.3

481 ratings

Age Rating

Seller

Castle Branch, Inc.

View in App Store

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User Reviews for myCB

Hope you have a lot of free time and patience

We were mandated to utilize this app for nursing school. I am not exaggerating when I say it took 13-25 minutes per page to upload. Days! It took me multiple days to upload every. single. piece. of. paper. Vaccinations, one vax and one page at a time. All of them. Physical. All 5 pages. One at a time. Background check. So many things. The app is terrible. It kicks you off after you waited the infinity to log on. The ONLY good thing about the app is that I am able to forward these docs as I’m applying for reciprocity or jobs. Other than that, the app is worthless and miserably frustrating and time consuming.

Agirl2, Jan 22, 2022

Castlebranch Scam

Bad company, worse appEverything takes forever to be reviewed. It’s hard to reach customer service. The App doesn’t work. Keeps telling me my password is wrong even though I’m logging in on the computer just fine. The app doesn’t show my to-do lists or give me and option to upload documents. Castlebranch is a scam. I also paid for a 85$ package last year for my first year of nursing. I just transferred to a new school and they will not transfer my original package so I had to spend another 85$ on a new package. They also keep denying my BID form for various reasons when I’ve submitted multiple in the past the same way to other companies and they still accepted it without address and phone number of previous places that have performed BID forms. How can I put the address and phone numbers of each company when it’s a one line form and I’ve had multiple done??ANOTHER WAY COLLEGES AND COMPANIES SQUEEZE AS MONEY AS POSSIBLE FROM PEOPLE WHO DON’T HAVE THE MONEY TO BEGIN WITH. Screw you guys.

castlebranch_is_a_scam, Aug 18, 2020

Creators should be embarrassed

The website runs as if it was coded by a 4th grader in the year 2003. Customer service is nonexistent, at this point I’d rather it just be bad. If you have ANY other company to chose from, choose them. The 400+ one star reviews speak for themselves. Don’t try to “save money” with this company because it takes around 45 minutes to upload a SINGLE pdf, and that’s if it actually will upload. I’ve been trying for a week and collective spent four hours trying to upload a ONE page PDF. What you may save in money you WILL pay 4 fold in your time. The coders of this website should be embarrassed.

Danielle2551, Mar 02, 2022

Bad program, bad service bad copany

First the program is slow to run and process information. Second, it erased my profile telling me don’t exist in the system. Third, call support, it tells you all extensions r/t schools and students are not valid. Fourth, pointless. Another pay service company selling themselves as something needed. They are not. This is a way for college staff members to avoid processing student information. Colleges are paid money to process student paperwork. They choose to make their own lives easier by outsourcing. By doing this they force students to pay additional money and they decentralize student correspondence and information. Will CB notify students if something is missing? No. They expect students to keep signing into their worthless program to check statuses. Currently, my school has 4 different areas to check statuses and email on. And Finally, don’t fall for this BS about “you’ll always have access to your information.” You have access until the company goes bankrupt, or they erase you, or a new pay service replaces them, or someone highjacks your info.

Idduna, Dec 10, 2018

Avoid at all costs

This app is absolutely horrendous and impossible to work with. Constant “connection errors”, customer service that you can never actually talk to after waiting on the phone for over an hour, and pages meant to help you that can load and load and never actually display documents. I would sooner eat glass, count every blade of grass on this planet, nail jelly to a wall, than have to use this app. Unfortunately, my university believes this is the ideal service to use and I will be stuck with it for years to come. I sincerely hope Castlebranch plans on improving their next to useless system. The website is just as horrible.

KelbyyyB, Jul 18, 2022

Do not use this company

One of the worst most infuriating companies I’ve ever worked with. They consistently have system so slow that in between each click I completing other tasks while waiting for the screen to load. This happens on my phone laptop and hardwired computers. This makes submitting even a single document a 30-45 min experience. They have on multiple occasions rejected screen shots and photos for being unreadable despite my school and other people agreeing that the photos were fine. Their pdf upload function doesn’t work meaning that when I upload PDFs it scrambles the text and makes it worthless. I have had so much frustration being forced to deal with this worthless company. DO NOT SUBJECT YOUR EMPLOYEES OR STUDENTS TO THIS POORLY RUN FAILURE OF A COMPANY.

not enough hours in the dag, Mar 25, 2021

Outdated but Not Pending Update

App says it’s out of date and can not be used. It says it requires an update. However, when you click on it and it launches the App Store, there is no later version of this! This app is really convenient when it works. However, my program is requiring us to upload some further documentation and I have to log on to my computer to do so now. Wish they would update the app so it’s usable on the mobile platform again. Otherwise, I’ve had no problem or issues with this app or company. They’ve always been helpful and useful.

NS 2021, Jan 10, 2020

Unreliable

I am in school and they switched to this program about 6 months ago for our required documents and I wish they would go back to verified credentials! The website is IMPOSSIBLE and the errors are constant, this app is no better and frequently fails the document upload process or just kicks you out of the app and does nothing. I am using the app because the website will only pull up greyed out on all of my desktops and other devices. The app was recommended and it has done no good. I have missed my school registration and possibly the entire quarter because of this awful website and app. FIX IT! I hope my school dumps this company because it’s been nothing but a headache for MULTIPLE students.

Roodish Proverbs, Dec 31, 2021

Easy To Use And Access

This app works well to track document progress and keep everything in one place. It’s great to know that all of my clearances are stored in the same place, securely. It’s very easy to have documents sent directly from this interface or pdf a dossier for personal backup or to send to an employer/potential employer. I did have to call customer service to confirm that my submission was complete—the representative was very helpful and courteous on the phone. I prefer to have these documents with sensitive information stored securely and available on an as-needed basis than rattling around in a campus filing cabinet.

Sean in PA, Jan 26, 2021

Lazy, disinterested in customers

No interface updates in 5 years. That was iOS 8, people. That’s 5 times the operating system has changed and they haven’t even updated the keyboard in the app to match. It’s so simple and they just don’t care to do it. This app has 1 Star for a reason. It’s old, abandoned trash and Castlebranch, who already provide a pathetically poor quality of service, are demonstrating just how little they care about their customers by leaving this app in the backyard to grow weeds. I’ve developed a couple new marketing campaigns for you...Castlebranch: it shouldn’t take this long, but it does. Castlebranch: we have an app?I know about 50 people who are forced to use Castlebranch to verify their medicals and we all loathe it. Some have just stopped using it altogether due to falsely rejected records and extended delays.

yourfriendjp, Jul 15, 2020

Description

Knock out your requirements fast with myCB — on the go. No need to worry; it's secure. Access your To-Do Lists to upload all your required documents like immunization records and certifications.

For the best user experience, be sure to connect to wi-fi! User review: “It's nice to be able to keep track of all my info without logging on all the time.” Organize and store those vital documents in one place for safekeeping. Features: * Complete To-Do Lists for school, clinical site or employment requirements * Track status of requirements * Receive messages regarding requirements * Upload photos of required documents directly to requirements * Store required documents in the Document Center * Organize and store your information