Icon Motus - Business Mileage Log

Motus - Business Mileage Log

  • Productivity
View in App Store

Motus - Business Mileage Log

  • Productivity
4.5
7.9K ratings
Age Rating

4+

Seller
Motus, LLC
View in App Store

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User Reviews for Motus - Business Mileage Log

1
Terrible technology

I’d give this zero stars if I could. Regardless of the mode you use, there are issues. If you use the “automatic” setting, it will record “mileage” for just walking around within a location. If you use “beacon” mode, it may not start first trip of the day - Motus fix is you have to “manually start recording” so, add that to the long list of things to do/remember each morning... Also with beacon, it senses other people’s beacons so if you ride with a co-worker also with a beacon, your app will record mileage. If you enter mileage manually, there are discrepancies galore - most notable, you make a round trip to a single destination and the mileage amount it uses for your initial trip is 1-2 miles different than your return trip, despite using same address. Finally, the customer service: might as well be non-existent. 5+ business days for any kind of action/response is ridiculous. This is probably reflective of the myriad of issues with this platform listed above or that are yet to happen. The only positive is the app itself is user friendly, just the whole point/premise of the technology is complete garbage. If you plan to use this, hope you enjoy being frustrated and wasting time.

bizzeeguy, Jul 20, 2018
1
MOTUS does not care about their customers

My bank account information was stolen so I had to shut down the bank account and open a new one. My MOTUS payment covers my car payment (the car that I only have for this specific job) and my gas money to do my job. This payment is received by me on the 15th of every month. Now MOTUS says they will smip this payment and add it to my payment next month. MOTUS has refused to help me figure out a way to get the payment on time since they deem it as no fault of their own. Now I have to figure out a way to get enough money together to hopefully not lose this car that I have for my job. Clearly MOTUS does not care about their customers. Very poor service. I’m now stressed to the max over this. I have never missed a payment on anything in over 15 years and now I have to worry about my car being repo’d through no fault of my own. Once again.... It’s very clear to me that MOTUS does not care about their customers. The agent I spoke with said their manager has the ability to approve an out of cycle payment but would not because it was not MOTUS at fault. If they cared at all they would have at least spoke with me to see what had happened and why it was important to me. I encourage the company I work for to look for a better system than MOTUS to find a reimbursement program. Two thumbs way way down.

Hansenjt99, Apr 14, 2021
1
Doesn’t work

Just upgraded to new phone last Friday evening after work. I usually turn my mileage on manually when I’m leaving the house and since everything I do throughout the day is work related, I used to just leave it running and then stop it at the end of the day. This way it would pick up everything. Made sure the settings were set to always for location and manual mode and started about my day on Monday. When I looked at the app again that evening, I noticed it did not record anything at all. Then on Tuesday I noticed it just randomly stopped tracking me halfway to a stop and missed about 15 miles between. I had to manually start it up again because it just stopped. Then I noticed if I didn’t have my phone in my hand making sure my screen didn’t go to sleep, it would quit working. I don’t know if the app doesn’t work with iOS 13 or what but this is absolutely garbage right now.

Lights1984, Sep 26, 2019
1
Absolutely horrible app

We are required to use this for work, but if it was up to me we wouldn’t at all. We have been using this for over a year now and the app does not accurately track your milage at all. There are numerous times when you’re driving that the app does not count your miles. At first I thought it was a connection issue from being in a bad area, but it has done the same thing even when I have full service. There have also been numerous times where my coworkers and I have been recording milage all day and when you hit stop it just disappears. This app has lost my coworkers and I thousands of dollars for milage reimbursement from not accurately tracking miles. Plus it needs to access your location at all times and absolutely kills your battery life. If your company is looking for something to track you and your employees’ milage I urge you to go with literally any other milage tracker. Again, this app is completely trash and Motus is a terrible company for producing a product like this.

MotusIsHorrible, Apr 15, 2020
1
Dropped calls and intermittent call quality

I installed this app as required by my company.Since then, I’ve been dropping calls in places I never used to lose reception in. The quality of my calls has also suffered, with audio sometimes becoming impossible to understand or dropping out completely. I can see my reception bars drop to zero from full while the phone is sitting stationary on a table.I have the app set to always be tracking, as Motus will wont let me choose otherwise, as even when I put it to “while using”, I eventually get a prompt telling me I need to change it to always. My phone has been given me multiple notices asking “Do you want to allow background location use?”, which while it may be nothing, it great that my phone keeps asking am I really sure I want to keep having Motus always on.I’ve since tried some tests by turning off location services on the phone and have found that my call quality has improved back to normal and I’m not dropping calls like I was. Will have to test more but it seems so far that this app causes my phone to lose functionality. I’m on an iPhone 7s.When the tracking works, it’s seems like a fine app. But for likely screwing my phone up, it gets a 1 Star.

Nickname_User_101, Jun 29, 2020
1
Horrible!!! Get your company to do something else

First of all this thing is pretty random on accuracy. Some trips are spot on. Some are off by a mile or two. Sometimes they can be 10-40 miles off. If it crashes or the trip won’t save, you can manually enter a trip but it will guess the miles and if it is wrong and it always is. Then you have to submit a request for additional miles and why. You also have to submit a request for additional miles every time it’s wrong which is pretty much all the time. Besides being horribly inaccurate it also drains your phones battery. I’ve also ran another mileage tracking app on the same phone with the same trip and GPS. My other app is always correct and this one is randomly off. Not sure what word algorithm but it obviously ignores the GPS and makes its own interpretations of what it should and shouldn’t track.

PsychoDave, Oct 15, 2018
1
This app is so much better than the old Runzheimer app

Although it’s much better than the old Runzheimer application, it still has one flaw and it is MAJOR. It is pretty consistent in conveniently not capturing business miles pretty frequently which is a shame. With less business travel this year due to COVID, and the fact that many of my business miles were not captured...I did rot have enough miles logged in order to avoid a very expensive end of year tax surprise because of the federal minimum mileage guidelines. Merry Christmas to me! Definitely less under the tree this year because of this. Sorry family. Hopefully the update recently released fixes the “missed miles”. Shame on me for not manually logging miles that were missed, but who has time to do that anyways? A major point of the application is to minimize the requirement to manually enter mileage. A very expensive lesson this year and an epic failure for an application that should work without intervention on the users part. Good luck everyone!

Trailblazer Fresh, Dec 22, 2020
3
Useful for what it is

Like everyone else, I didn't choose who my employer went with for mileage tracking. This app works well without any battery consequence as long as I have it set to track in "Power Supply Only" mode. Then it only seems to run the GPS and try to track mileage while it's plugged in to power in the car. It would be nice if they would expose easier ways to pause mileage capture for when I'm driving for personal use during business hours. For instance if I could long press "Haptic touch" the app icon and find an option to Pause or Resume Mileage capture. Or if it was exposed as a Shortcut so that I could control it from Siri. "Hey Siri, tell the Motus app to pause mileage capture" what a great feature that would be.

txdave1, Nov 20, 2020
1
Sorry app

I wish I could give this app a zero star rating. It is not accurate in it is calculation and tracking of miles. Just the first day of using it I found it to be off by over 4 miles just on one trip. I have even found that I lose at least a mile even on short trips for work. I called motus support and they admitted that their app can be off by as much as 10 miles per trip not per day but per trip. A vehicle with a properly working odometer is far more accurate. I verified mileage between 2 different vehicles and they were within 1 mile of each other and I tracked with motus and found it shorted me 4 miles on the distance. If you use this app make sure to track your miles with anything where you are able to track by mileage from your odometer to make sure you can correctly get reimbursed on your taxes.

v-bo2, Jun 05, 2019
1
App closes often

Unlike most apps I have on my phone this one I am forced to use by my company. That would be fine if it worked perfectly, however it does not. The app is much better than the one that replaced Equo but still has the problems with randomly closing. I will start my morning and open the app and the app was closed during the night somehow. I will then go about my day and later on in the day check and the app is sometimes closed and has to re-open and did not record my trips. If you drive from point A to point B and let’s say it’s 50 miles when you manually enter in point A to B in the app it will never be that amount, Never. It will always be shorter somehow as it will always pick the shortest route. Then you are “not allowed” to change that amount either it is what it is. You have to request more mileage from them if you want it adjusted properly. I have thought this for years of using these apps if the app would just not close it would probably be fine. Why does the app close? I don’t understand. Is the app crashing? Is the phone closing it? How can an app that records your mileage be accurate if it closes randomly?

WeW0ntg0oN, Jan 16, 2019

Description

To use this product, your company must have a Motus App subscription. The Motus App gives you access to your Motus account on the go. Modify your business mileage log from anywhere – and enjoy the freedom to spend time on what’s most important in your day.

IRS-compliant mileage logs are instantly created and saved in the cloud, so you’ll have peace of mind in case of an audit. Key Features - Add, edit, or delete trips - Submit your mileage for reimbursement directly from within the app - Access your IRS-compliant mileage log any time, any place - View monthly mileage history - Integration with most CRM, HR and Workforce Management systems GPS Configuration For those employers who have enabled GPS capabilities, the Motus App will automatically record business stops, populate location details, and calculate trip-by-trip mileage. In addition to the key features listed above, GPS-enabled users benefit from the following: - “Set it and forget it” - set your business hours to automatically track business mileage throughout your day - Automatic detection of business stops - Auto-population of address, location name, and other company-provided custom fields - Map view shows the day’s route and stops - Stop and trip durations are captured - Application of appropriate commute deductions - User-initiated option - allows you to turn off automatic tracking and record business mileage by clicking start/stop for each business trip - Optional push notifications remind you to begin/end mileage recording each day - Location-based push notifications remind you to input any trip details - Route planning & optimization helps increase route efficiency BATTERY CONSUMPTION Continued use of GPS running in the background can dramatically decrease battery life. Motus has been designed to limit GPS and battery usage, but we recommend charging your device while driving to extend battery power.

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