PingID
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User Reviews for PingID
Effortless VPN authentication
I use this for work everyday. Makes connecting effortless (unless there’s an update), no problems.
Stupid false notification
I've been using this app (requires for school) for 5 minutes and already I hate it. First it asked to always have access to my precise location. They claim that some organizations require that. Fine, if that's true, ask for it for those organizations only. They don't give any indication of if yours does or not. Mine does not. Then, I closed the app and immediately got a push notification stating that device security will be reduced if I don't leave the app running in the background at all times. That is in no way true. All the app is used for is to approve logins, it does nothing to improve the security of any of my devices, and trying to scare people into leaving it running so it can skim as much info as it can gather is absolutely despicable for a "security" app.
Very inconvenient
I had broken my phone and can only use this god forsaken app to have access to my work schedule and other important documents. Because my previous phone had Ping activated my new phone doesn’t transfer over the saved info from my previous phone. Had to call someone over the phone to deactivate my previous phone attached and the guy told me he didn’t know what to do. I hung up and tried another person and she was much more helpful. Overall very annoying if you’re getting a new phone and need to download this app again
It’s ok
I appreciated that the app made it pretty easy to sign in from my Apple Watch. In a recent update, it now puts the GPS location in the Apple Watch alert and I have to scroll to accept the two factor, which is annoying when you do it all the timePlease rethink this. If you want to tell people the location, just use text instead of trying to cram an entire map into a tiny Watch screen. It’s unnecessary and creates friction when the one job this app has from an end user’s point of view is ease of accepting alerts
Multiple authentications a day
Why do I have to authenticate multiple times a day? Fix your software.
Works for me
I have to use this app for work and it’s never given any issues. Easy to use and does the job
Works perfectly!
Our org has been using this for years. It is an excellent though bare bones MFA app. Remember that you can tap and hold on iOS notifications even from the Lock Screen to immediately approve or deny a request without entering the app at all. This means you really never have to launch the app once it’s configured.
What happened?
I began using your app for work at the new job about a month ago. Until today, it was easy to use and I liked sliding the slider to authorize my logging into work. (Yes. I’m easy to amuse.)Today was a different story. I kept getting an error message, “Network Error [Error 03]. Please retry.But I’ve been trying to retry for hours. I cycled the power on my phone several times. I checked for updates. I couldn’t figure out what had happened to make it abruptly stop working and not reset itself when I powered my phone down then up again.It leaves me wondering what happened. I hope that my help desk at work will be able to help, and I wanted to let you know so that if my issue is common, you can fix it quickly, before it damages your sales/image/reputation.I bid you success in quickly resolving this issue.
Highly unreliable
For the past year, I’ve spent the first 30 minutes to an hour of my work days just trying to get this thing to work. God help you if your company requires this, wake up early.
Not user friendly
No way to regenerate a token to authenticate my phone. It worked originally but no content downloaded. I tried to delete and redo but it would not let me. After reading dozens of reviews I have come to the conclusion my organization didn’t research this app very well. Very frustrating. At this time when I may need to work at home I’m unable to get my emails. Read I should contact my IT department to have them unpair my device and they had no clue what I was talking about. They tried to get a hold of support but didn’t get a response back. Use at your own risk.
Description
PingID® is a cloud-based strong authentication solution that enables users to authenticate to applications via their phone. PingID delivers a solution that is easy to use for end users with the security that administrators need. End users are presented with a notification on their device when strong authentication is needed and offers offline support when the device does not have a signal.
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