moomoo: trading & investing

Name: moomoo: trading & investing
Rating: 4.63927 (19150 reviews)

Finance

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moomoo: trading & investing

Finance

4.6

19.2K ratings

Age Rating

Seller

Moomoo Technologies Inc.

In-App Purchases

$2.99 – $69.99

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User Reviews for moomoo: trading & investing

No “rewards” that’s falsely advertised.

After depositing and opening account I did not receive any free stock that was supposedly promised to me. Moo Moo keeps trying to allow me to give them access to all my data usage in order to unlock gifts that I can receive if I invite people…. Why would they want my data usage so bad for? Definitely not trust worthy, if they promise something and don’t give it, then keep bugging you for your data usage info. Also, there’s no reason why I need proof of address to register. I’ve never had to do that with any other broker account and I’ve used almost every single one. Over 30 different brokers and not 1 asked for a bill statement. There’s something fishy about this app and would stay away, very regretful I gave my personal info to these people.

DoeDoeNigga, Jan 02, 2022

Real customer experience

So I found an offer for around $20 to install the app sign up and get approved and all and then deposit $1, so I figured I would use the app and take the extra $20 and invest it and go from there testing the app out. Got to the point where you deposit the $1 after linking your bank account that they say they accept, and they say it takes days to verify the transfer but they will front you whatever amount you deposit until then, wellluckily I waited because I’m sure they would charge “reverse fees” because that’s what they did with the deposit. Supposedly my “very very very well known bank” is not accepted on moomoo and they charged my a reversal fee of 5x the amount I deposited. So before I knew this, I tried one more time and again I got denied the transfer and charged 10x the amount I tried to deposit. It took me all of 5 minutes to delete account, uninstall app, and write reviews here and on the AppStore in hopes of saving others from these whack jobs. Oh and they never gave me the $20 for depositing, and the website where I found the offer said they haven’t had a single payout from moomoo. Thanks moomoo.

Frost 420 ish, Sep 14, 2022

Life Savings Lost Due To Order Book Glitch

On January 20th 2021, I was trading options as I regularly do. I have been a patron of FUTU/MOOMOO for about a year and it has been an utter joke. Last week, I had a massive options position opened. Around 12Pm the order book glitched leaving wrong numbers on the order book leaving me to believe my position was still in my risk parameters and would be able to close the position if need be. I emailed Futu support (SINCE THEY HAVE NO NUMBER TO CALL!!) and told them about my issue. It took over 5 days to give me the generic response that they are not responsible and that I should read TOS because apparently I agreed that even if there’s a glitch I’m responsible for losses occurred. Over $30,000 USD was lost due to the incompetence and lack of support from the FUTU customer service team. Due to the glitch I was unable to close the position and was left in the dark for 5 whole days, not being told anything other than to wait patiently.Moomoo seems great on paper, but be warned. The glitches robinhood, TD and others face are walks in the park compared to Moomoo’s disastrous glitches and endless mistakes. (DONT FORGET THEY LACK A CUSTOMER SERVICE PHONE NUMER! Only email!)You’re better off donating your money to a charity before depositing it on Moomoo, atleast then you won’t be depressed when you lose your life saving due to a massive glitch, caused by a CHINESE brokerage.See you in court Futu Holdings

ghjngyuu, Jan 27, 2021

Awesome platform, but my bank isn’t supported

The platform is great. The free level 2 is a huge plus for day traders; that was one of the main reasons I downloaded the app. The more I played around with it, the more I found myself wanting to fund an account. So I went to do so, and my bank isn’t listed (I have a fairly popular bank that is supported almost everywhere, so it’s a bummer that it’s not listed here)...it would be nice to have an alternative funding option for people like me who aren’t willing to open new bank accounts under one of the supported banks so we can fund our trading cash account...but I’ll be holding onto this app for the lvl 2 trading and hoping my bank gets supported in the future

Gwp8106, Apr 22, 2020

Go to Day trading app

I love this app. It is fantastic for level 2 trading, includes a good community to get trading ideas or find chat groups outside of the app to join. Also you get good pricing on your trades as well as quick finalization. The only suggestions I have are a quicker news feed. As it seems like the news stories are behind other applications like webull or TD ameritrade. The pre and post chart. You are only able to view it as a line graph right now and it would be nice to see the candlesticks instead. And finally the ability to set stop losses or take profit trades. Moomoo does have trailing stop trades but it would be nice to have the SL and TP options as well. Thank you for the excellent trading platform! And the excellent technical support.

Joshstadler, Aug 30, 2020

Better than the competition

After Robinhood, like many others out there, I was left looking for another app to switch to and after much research and trying other competitors, I landed on Moomoo and have been loving it so far.I was able to sign up instantly, and start trading without any headaches, whereas with Webull it’s been a week and I’m still waiting. I’m especially a fan of their desktop app :-) and unlike others on here, I actually did get really fast support with their desktop app so I’ve had a great experience overall.I’m Never using Webull after trying Moomoo, I mean look at the way the Webull devs treat their customers in just the comments on their app reviews. It’s gross.

luckystrikeguy, Feb 04, 2021

App is fine and provides features that similar apps don’t, but the sign on bonus is misleading

First the positives. The app has a decent UI. Not the best but far from the worst. They have really good instructional videos that teach you about investing. If you are new to the stock market, they are really helpful. Finally, they provide you with level 2 data that other apps charge for. The biggest complaint I have is the misleading sign up bonus. They advertise 15 free stocks and $100 cash if you sign up And deposit $1,000. Well you get the stocks, but are forced to hold these sub par companies for 60 days before you can liquidate. You also need to maintain $1,000 on the platform for those 60 days, or you lose your shares. When I signed up I got $130 in shares, that are now only worth $117 and I still have a month and a half to go.The most misleading is the $100 “cash” they offer as part of the promotion. It is not cash. This is a straight up lie. It is a $100 coupon you can use to buy stock. But, you can’t use it to buy $100 worth of stock. Instead, it’s $100 towards a $1,000 purchase of stock. Remember, you have to maintain $1,000 for 60 days you get your sign up bonus, so you essentially have to deposit another $900 to use this coupon or you risk your asset value falling below the $1,000 threshold and losing your entire sign on bonus. Not a great start to a relationship that requires trust.

Michael Mirando, Jul 18, 2023

Offers more

I wrote a review about two months ago saying how much I love this platform, unfortunately that’s not the case anymore. I can’t find my way around and I am constantly lost. Jumping to different screens should be simple and fast. It is hard enough dealing with blinking lights and numbers moving so I shouldn’t have to see those awful cartoon creatures that everyone thinks are cute, or animated coins bouncing around. Way too many fonts in far too many sizes. If you have ADHD like I do, chances are you’ll get frustrated. If you don’t mind all the extra noise than this is a 5 star trading platform. They have a ton of useful tools and being able to paper trade options is extremely helpful. You should definitely give it a chance, I did, and I’m headed back to We Bull.

PlumDumb, Aug 26, 2021

Better Info than Robinhood

Updated review: Thanks for the response. Glad to hear about the upcoming improvements. I will definitely check out the desktop app. If it's like the phone app, I think it'll be first-rate.First review: I like that you can see the bid and ask in real-time. The charts are much better than Robinhood. The main reason I have to move on is because of the PDT rule. Usually it's removed if you deposit $25,000. I got my account to 30k in a couple of weeks and emailed support to get it taken off. It's still on and I'm losing profits. Also you can only deposit 5k at a time so I had to do 5 transactions. I also prefer having a desktop version to work with.I recommend it if you're not an active trader.

SelicaFox, Oct 04, 2019

Great but some improvements to be made

Downloaded the app yesterday and have mostly positive things to say. UI is great and trade executions seem like they will be simple. Some of the cool data points it adds in involving market attitude is really cool, Robinhood does nothing like that. And the live chat feature is cool too, hoping to see it more active as the app gets more downloads. My only qualm is with the free stock. Always great and not complaining just a comment on clarification. You get a certificate saying you can redeem it for the stock from $8-200. I got ZNGA and it seems like lots of people have. Just think you guys should clarify that it’s not $8-200 but the ability to redeem ZNGA for example from any value up to $8. Other than that fantastic program and hope to get more free stocks in the future, hopefully there’s a JNJ value stock in my future!

stevestrobes, Nov 28, 2019

Description

Trade like a pro with moomoo. Invest in US stocks, options, ETFs, and other opportunities with full extended trading hours and $0 commission fees for US residents! Access global investments with real-time data and a suite of powerful free analytical tools at your fingertips.

Join like-minded traders on moomoo with one of the largest active trading communities of over 20 million traders. FASTER, SMARTER TRADES • Gain market insights with 63 FREE technical indicators and 38 drawing tools in our advanced charting. You asked, we delivered: VWAP, multiple charts, tick charts, pre-market and post-market data. • Create a customized screener to find market spotlights with AI support. Invest at the right price with quick access to visualized data analysis reports. Stay informed 24/7 about market movements with pushed AI-driven alerts. • Full extended trading hours that allow access in pre-market (4-9:30 am ET) and post-market hours (4-8 pm ET). Don't worry about missing trading opportunities! • Enjoy 24/7 licensed and trained customer service via phone, live chat, and e-mail. PROFESSIONAL DATA AND RESEARCH • Free level 2 data with 60 levels gives you a detailed insight into price action. • Quotes updated every 0.3 seconds offer real-time options chain and statistics. • Advanced statistics such as Capital Tracking and Position Cost show money flows and order positions to improve your decision making. • Visualized fundamental analysis of earnings, stock comparisons, company valuation, etc. ACTIVE COMMUNITY WITH 20M+ USERS • Share your ideas and get inspiration from other traders and experts worldwide. • Learn about current investment trends such as meme stocks from fellow traders. BREAKING NEWS AND ANALYSIS • Follow the 24/7 global financial and technology news with an accompanying detailed analysis from Bloomberg, Dow Jones, Reuters, CNBC, and more. • Get updates on any stock impacts caused by the news or external events. • Alerts allow you to be notified about any economic events and policy updates. INTERNATIONAL TRADING AVAILABLE • Trade stocks, options, and ETFs worldwide. Access US/HK/CN markets with 1 account. • Enjoy instant in-app currency exchange and low commissions for Hong Kong stock trading in the US. SAFETY IS OUR TOP PRIORITY • Your investment is safe and protected by industry-leading security protocols. • Moomoo uses the same scrupulous safety standards to help protect your account and private information. IMPORTANT DISCLOSURES: Brokerage product and services in moomoo offered by Moomoo Financial Inc., regulated by SEC, member of FINRA/SIPC. Moomoo Technologies Inc. and Moomoo Financial Inc. are indirect, wholly-owned subsidiaries of Futu Holdings Ltd. Investments in stocks, options, ETFs, and other instruments are subject to risks, including possible loss of the amount invested. The value of investments may fluctuate and as a result, clients may lose more than their original investment. No content in the App description shall be considered a recommendation or solicitation for the purchase or sale of securities, futures, or other investment products. All information and data in the App description are for reference only and no historical data shall be considered as the basis for judging future trends. Moomoo Financial Inc. is a member of Securities Investor Protection Corporation (SIPC), which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org. This coverage does not protect against loss of the market value of securities. You can check Moomoo Financial Inc. on FINRA's BrokerCheck, brokercheck.finra.org