Marco Polo - Stay in Touch

Name: Marco Polo - Stay in Touch
Rating: 4.75828 (1937757 reviews)

Social Networking

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Marco Polo - Stay in Touch

Social Networking

4.8

1.9M ratings

Age Rating

Seller

Joya Communications, Inc.

In-App Purchases

$9.99 – $119.99

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User Reviews for Marco Polo - Stay in Touch

My three siblings are all over the country so we don't see each other often. And we're all busy so even talking on the phone regularly is a challenge. But with Marco Polo we talk several times a day and now feel so much more connected and closer than ever! It's as if we were living near one another and having coffee daily. We all treasure this app more than you can imagine. We created a channel for talking to my nephew who is in the Air Force across the country and he really appreciates the opportunity to hear our words of support and encouragement. We have another channel with all the nieces and nephews, allowing us to become so much closer. And we have a channel with our cousins in Italy whom we have never met in person, and that has been really awesome!! This app is do much better than Snapchat or Instagram But what I have come to really love besides the fact that it puts us in contact with each other, is the convenience of Marco Polo My only complaint is that as of the last update it is behaving oddly. If I hit the x to exit from a Polo I'm watching so I can jump ahead and record one, it just freezes the screen on the Polo I was watching while the audio keeps playing and I have to force close the app and maybe I can stop the Polo that's playing so I can jump ahead. This happens every time I try to jump ahead to record when I'm listening to a Polo. It didn't used to do that. iPhone XS Max with the latest iOS. Otherwise we all love it.

adult video chat👉ssu8.com🌹简, Jun 06, 2022

Removed features, added paywall

I am a long-time user of Marco Polo, having used it daily for almost two years. Today I received an update that stripped away all of the features I've known and got used to over this time, at the same time the Pro version launched. The features removed from the free version were: 2x speed, sharing photos, text message, emoji and video reactions, and scrolling to a specific point in a polo. I find this to be a very distasteful marketing move, especially at a time when video networking usage has increased due to COVID-19. I don't know the company's historic data on app users or their financial health at a time like this, but it comes off as if the company is looking to capitalize on the demand for people to connect via video; at the same time we see other companys taking the opposite approach of relaxing restrictions and allowing users more features or potential free use of services. To me, the latter are honorable decisions. I have given this app a 2-star review because I think the app with all of the features is a robust, quality app. But I'm very disappointed and conflicted by the company ethics to make a drastic move like this with all appearances of capitalizing on potential new business during a time of international crisis. I think a paid version is absolutely reasonable to have, if handled in a better way - creating new features, rather than removing ones that have been around for years - at a more appropriate time.

Devava, May 10, 2020

Loved this app, hate the update

So, since I’ve gotten Marco Polo, it’s been the best!!! Sure it’s crashed a few times, but hey? Don’t we all? So, on iPhone 10 r’s, you can’t update apps on your own. The phone does it for you. So when all of my friends said they updated the app, I had the old version. So, two days ago, I was trying to go onto it, and it updated! I was like ‘finally!’ So I was excited to see the changes. And when I went on there, all of my data had been deleted! And it made me sign in again! So I went through the whole process, which doesn’t take that long, and I finally got to the end. Later that day, I had taught my dog a new trick, and I wanted to put it as one of my seconds. So I looked at the menu area and it was gone. I texted my friend who had Marco Polo way before me and actually introduced me to Marco Polo, said that when she updated it, everything was the same but better. And so, I deleted the app and tried again. We both agreed that it could have also just been my phone. But when I downloaded it again, it was the same! No seconds, no history of my past polos, nothing. And it even deleted my contacts! So I had to add all of my contacts back on, then for some reason, it made me invite someone or else it wouldn’t let me continue the sign in process. So I did. And now I’m back where I started. Secondless. The app was better BEFORE the update. :/

gamehater07, Jan 12, 2021

Free version is suddenly VERY limited

Katie 1212, Apr 30, 2020

Why Aren’t There Any Visible Current Reviews

Perhaps it is because the current reviews are too poor and/or too poignant or pointless, I don’t know... but if anyone cares or is listening, I refuse to believe and cannot possibly believe that I would be the first to complain about the new subscription required to access the features that we had before and are no longer present. There’s little to match the need for or the greed for the ol’ mighty dollar; but for whatever the reason for taking away the features... I think it was of the worst and unethical thing to decide to do, than to just sit down and think up additional features that would warrant a subscription to this magnitudes! Your subscription charge is as much as it would be for providing some kind of private phone number or something! It is infuriating.. It’s not that the APP isn’t worth any monetary value to have; but it’s wrong for how you’ve taken away what was given as free features, to now dangle to have them through subscription only. My five star views have now changed to one as a result, and hopefully, if you allow this review to be publicly visible, other users or former users will ask you the same question as in my title... or will at least ask you to undo this and make a Marco Pollo2, for subscription with ADDED features worth the subscription being charged.

LovieDivine, Jul 30, 2020

What The Change?!

Ok so I have a few friends that have this app and we all use it ALL DAY EVERY DAY!! I hate/despise Snapchat! This app is easy to use and understand!! The ONLY reason I gave it 4 stars is because things like this... and I wish I could add pictures to this review to help illustrate the point I’m trying to make. Used the app this morning and it was the same setup as every other day, midway through the day it updated, or so I thought. The ‘emoji icons’ that where at the bottom of the screen where now on the right side of the screen making it easier to not press one by mistake. There where a couple of other small changes but I don’t remember what they where at the moment because it switches back to how it used to be, hence the ‘reverse updating’ I’m mildly confused/complaining about. I even went through and did a proper update to see if I could get to the ‘new’ changes, nothing. Power cycled my fone, still nothing. Checked for any ‘missing’ updates, none to be found... I really liked the new look and was very pleased with how you ‘cleaned up’ the screen area. Either plz fix it to how it was around 2pm cst or just fix the screen clutter!! Nothing like going to press START and being a 1/10sec to slow and ‘loving’ a message of ‘oh, my moms cat died today...’ OTHERWISE... This is actually a really good app overall. Again my friends, all in other states, use it DAILY!!

Srp64209, Sep 19, 2018

Love Marco!!!

I absolutely love this app! It is amazing. We have used it for several years and it enables us to keep in touch as we travel around the world. I have some updates I would love to see in the future. My AirPods don’t continuously stay connected when I’m watching Marco’s. My AirPods work perfectly when listening to anything else on my phone. Can we have an option to lock in the listening to AirPods? I would love to be able to watch Marco’s while doing other tasks on my phone. Can you make it optional for Marco to be screen in screen? Lastly, can we mark polos as unwatched and have that red dot remain? I accidentally touch my screen all the time and my friends are 80 messages ahead of me and then I lose my place when all the red dots disappear. Lol it certainly takes some of the fun out when I stop a Marco to chat back and then I don’t know where I was in the chat. Thanks Marco for your amazing app. I am into my 2nd year as a plus member because I believe in supporting businesses. I love that you are ad free and don’t sell out information. Providing an app is not free and when I break down the price, it’s totally affordable. Thanks for the plus passes so I can show my friends that they need to upgrade as well!

Suzy-que12345, Jul 25, 2021

Would have been 5 star.... ☹️

👍🏻This is an amazing app and I suggest getting it, but there is one big problem. People who are new to Marco Polo probably won’t mind this, but it bugs me really bad 😩. A while back Marco Polo had all these amazing features like being able to text on Marco Polo when you couldn’t video, sending videos through Marco Polo, sending pictures through Marco Polo, being able to watch the video at two times the speed, being able to send a lot of emojis while watching live, and being able to send a live emoji while watching live (It’s where you video yourself saying something and it will pop up on the screen and the person recording can watch it while still recording). There are probably more features I forgot to name. Well now you have to pay for all those features! I understand adding new features and having to pay for them, but making people pay for features that people have already been using is ridiculous!!! I know the makers of Marco Polo probably ignore reviews like these and don’t even care about if we are upset with this or not, but they should AT LEAST make it cheaper or leave some of the features available😡!!! Other than that I think the app is great 👍🏻. I just hope the makers of Marco Polo will consider changing it.

The animal lover🐇🐿🐁🦓🐆, Sep 22, 2020

Best messaging app ever!!

My three siblings are all over the country so we don't see each other often. And we're all busy so even talking on the phone regularly is a challenge. But with Marco Polo we talk several times a day and now feel so much more connected and closer than ever! It's as if we were living near one another and having coffee daily. We all treasure this app more than you can imagine. We created a channel for talking to my nephew who is in the Air Force across the country and he really appreciates the opportunity to hear our words of support and encouragement. We have another channel with all the nieces and nephews, allowing us to become so much closer. And we have a channel with our cousins in Italy whom we have never met in person, and that has been really awesome!! This app is do much better than Snapchat or Instagram or FB. My only complaint is that as of the last update it is behaving oddly. If I hit the x to exit from a Polo I'm watching so I can jump ahead and record one, it just freezes the screen on the Polo I was watching while the audio keeps playing and I have to force close the app and maybe I can stop the Polo that's playing so I can jump ahead. This happens every time I try to jump ahead to record when I'm listening to a Polo. It didn't used to do that. iPhone XS Max with the latest iOS. Otherwise we all love it.

Three fluffs, Mar 08, 2019

Upgrade ? More like downgrade.

As many others have said Marco Polo’s “upgrade” comes across as a poor marketing decision. Every feature aside from the recording of videos themselves has become an up-charge ( 2x’s fast forward, rewinding, recording the bubble when you’re responding to a video, sending a note, sending a picture, etc.) it’s all now ONLY available via plus. Now I was understanding of a need to assist their team / company keep up with demands of increased use due to COVID. However that did not require EVERY capability of the app to be only available with a paid membership. Furthermore a one time fee would be more understandable, but $5 a month fee is excessive and an inconsiderate move towards both long time users pre-COVID-19 and newer users who have relied on Marco Polo as a means to stay connected /maintain their mental health during a time of immense financial instability.Ideally they would have followed suit of many other apps maintaining to users the free version of their app as in and offering a plus version of their app with new features and capabilities However Marco Polo went about it a different route.I am going to go about it a different route as well and I will no longer be using this app I will use Kinzoo instead.

Thressa Irving, Jun 17, 2020

Description

Marco Polo combines the best of texting, social media and video chats - all in one private, easy to use app. IS IT SOCIAL MEDIA? It’s different from typical social media apps because Marco Polo is real, trusted and built to be good for you.

Unlike many apps, Marco Polo does not sell user data for advertising. Marco Polo isn't about likes or social comparisons. This is an app that parents actually want their family to use. SIMILAR TO VIDEO CALLS? Marco Polo is vastly more practical. You never play phone tag and you don’t have to schedule blocks of time just to say hi. Marco Polo gives you tone, context and certainty that your message was heard. FULL LIFE, NOT FULL PHONE With no limits on length, and video stored in the cloud, you have room for life. UNLIMITED POSSIBILITIES You can talk to friends and family face-to-face even if they aren't iPhone users because Marco Polo works over WiFi anywhere in the world. No more time zone scheduling! PRIVATE Marco Polo is designed to be for your closest friends and family. You can't search and find anyone without their mobile number. Marco Polo is also ad-free and we do not collect your data. MARCO POLO IS FREE TO USE. The free version of Marco Polo includes: • 100% free with no ads • Unlimited chats • Unlimited groups • Voice effects and camera filters • Notification controls • Emojis - heart, thumbs up, smiley face • Ability to upgrade at any point INTRODUCING MARCO POLO PLUS Marco Polo Plus is a paid membership plan that unlocks premium features, an elevated experience that includes more functionality, and new, convenient ways to use the app - all designed to help you stay connected more effortlessly and joyfully. Start your FREE trial today! Some of the new Plus features include: • Fast forward with speed controls - toggle from 1.5x-3x speeds • Save Polos in HD • Voice-only Polos - perfect for times you don’t feel camera ready • Custom emoji reactions - customize your reaction by adding any emoji from your keyboard • Plus Passes - With the Marco Polo Plus membership plan, subscribers will have 6 Plus Passes to share with friends and family. The Plus Passes unlock 2 months free of Marco Polo Plus! Plus Passes are available after the 7-day free trial. Marco Polo Plus Individual Annual: $5/month billed annually at $59.99 Monthly: $9.99/month billed monthly Marco Polo Plus Family Save with up to six memberships with one plan. Plus Family is not limited to members within one household. Annual: Less than $2/month per membership billed annually at $119.99 Monthly: $19.99/month billed monthly - Payments are charged to the user's Apple ID account at confirmation of purchase. - Subscriptions automatically renew unless the user cancels at least 24 hours before the end of the current period. - The account is charged for renewal within 24-hours before the end of the current period. - Users can manage and cancel subscriptions in their account settings on the App Store. Terms of Use: http://www.getjoya.com/terms.html