Intermex

Name: Intermex
Rating: 4.78867 (6776 reviews)

Finance

View in App Store

Intermex

Finance

4.8

6.8K ratings

Age Rating

Seller

Intermex Wire Transfer LLC

View in App Store

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User Reviews for Intermex

Error in the system

Every time I try to use the app it doesn’t let me change the number for the amount I want to send, the first time I thought that it was going to ask me for the amount later into the transaction but when I tried to pay it kept saying that I was sending on $1, I contacted customer service, they told me to logout and then log back in, that didn’t work, then they told to turn my phone off for a few minutes and turn it back on and then try using the app again and still it didn’t work, this is my fourth time trying to use this app hoping they fixed the issue but the haven’t.

AngelaVWR, May 28, 2022

Fast and reliable

The best way to send money to our loved ones! They truly care and want to provide an amazing experience

argenfriend, Dec 01, 2022

Frustrating

, for some reason whenever I try to use it, it says I'm outside of the United States.I use for the convenience. I don't want to keep going to the website every time I have to use it. It defeats the point of the app.

enrique741621, Oct 02, 2022

They never pay in minutes like they say

They take hours or a whole day to be available to pay

Gerardop23, Sep 23, 2022

Couldn’t Register and awful costumer service

I couldn’t even register I try for two days register and it keep saying error occurred try again later and I try again and keep saying the same thing over and over I try on the app and on the website I contact someone on the chat the first time she say try on the website with wifi I I did same thing I contacted again oh try on the app with data same thing I contact again oh we have an updated on our system try again later never work so costumer service fail I try next day same thing contact someone she tell me the same thing and didn’t work still doesn’t work and the bad thing is costumer service doesn’t even know how to fixed very disappointed

gguera, Aug 08, 2021

Worst

Don’t waste your time with the app, for some reason whenever I try to use it, it says I’m outside of the United States when I’m living in CA. I use for the convenience. I don’t want to keep going to the website every time I have to use it. It defeats the point of the app. And every time I call to let them no oh please go to our website.

Hear2095, Sep 06, 2022

Jesus medrano

I was able to fix my problem by refreshing the app and following instructions from customer service

honduras trip, Nov 23, 2022

DO NOT USE THIS APP

When you send money if for any reason the money can’t be sent they withhold your money you the time they want and leave you with no money to be sent in times of urgency...

miguetad, Feb 02, 2022

Randy N

Had the opportunity to help a friend send money to family in Honduras recently. The transaction went very smoothly - process was quick and easy. The name I registered with was slightly (Randy/Randall) different than the name on my credit card. As such, I was asked to call the company. A representative answered the phone on the 1st ring (at 11:00 pm pacific) spoke English and quickly/ professionally confirmed necessary information. Overall - a very good experience. I look forward to using again.

randy_10, Apr 07, 2022

Message

receives a message by mistake saying that I am outside of the United States and I can not start section in the application

thanks simulator guy, Mar 16, 2022

Description

When it comes to money remittance services to Mexico, Guatemala, Colombia and other countries in Latin America, Africa and the World, Intermex is the leader you can trust. You can send money fast, easy and safely to your loved ones. SECURE Intermex uses a state-of-the-art money transfer system, there’s no safer way to send money to your loved ones!

EXCELLENT CUSTOMER SERVICE We guarantee that your money arrives quickly to its destination. For us each wire is personal, that's why Intermex offers the best customer service in the industry. If you need assistance making a transaction online please contact us via telephone at 1.866.999.1282 CASH PICKUP OR BANK DEPOSIT You may choose from two convenient ways for your beneficiary to receive the money: we offer cash pickup at over 55,000 payment locations in Latin America and bank deposits through the major banks in the region.