Hume by FitTrack

Name: Hume by FitTrack
Rating: 4.16352 (29281 reviews)

Health & Fitness

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Hume by FitTrack

Health & Fitness

4.2

29.3K ratings

Age Rating

Seller

FitTrack Inc

In-App Purchases

$9.99 – $118.99

View in App Store

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User Reviews for Hume by FitTrack

Hate it!

I wish that we weren’t forced into updating the app. I really liked how user friendly the other app was and I was able to navigate it easily. I really don’t like how they didn’t give us the option to keep the other app. This app is not as user friendly and took me a while to figure out. I’m not really a fan of the layout & I hate the fact that I lost all my information from the previous app. I do see the potential in the new app though so I’ll just make do.Update:I hate how the automatically updated the app to the trash that is "Hume”. Bring back the FitTrackPro app! This new update is not user friendly and I find it hard to track my progress. I don’t know how to navigate the app and the new features are useless to me. I’ve had my Dara scale for two years now and I’m starting to regret investing in such an expensive scale when I no longer can enjoy the features that made me buy it in the first place. I want the progress tracking feature back and I also want all the unnecessary features gone. I’m not paying for them!

Aggravated app user, May 05, 2023

Don't get this scale

I'm done. Completely D O N E. I liked the scale, but I do not like that all the metrics don't transfer over to Apple Health. I'm also extremely tired of being constantly harassed to upgrade to premium every time I open the app to weigh myself. This after being forced to change from one app to another and then to another. Ridiculous! I spent too much money for this scale at the advice of a friend who loved it two years ago and I now regret it. Moving on to another smart scale after doing some research. Hardly any tech website suggests this scale anymore. I HATE the dark mode (no option to change out of it) and it's too cluttered. If you're looking to get this scale and checking out the app reviews? Look elsewhere, because this isn't it for you. I'm not spending $72/year where I can't change from the dark mode and refuses to share all the metrics with native apps. I complained about the dark mode before and you claim to be listening, but after this update, I feel like I got the middle finger and a hand out begging for money.UPDATE: We have switched to another smart scale with a MUCH better app. I’m sorry I ever got this scale in the first place.

Bionicears2004, May 05, 2023

Cannot Update Profile

I bought this scale about 2 months ago and got it set up right away but found that it wasn’t syncing with my device and would I to show weight, not the other stats that I actually bought it for (BMI, BF%, etc) because an influencer that I follow said this was the most accurate scale for that. Today I went back in to try to work with it again and solve the problem and saw there was a new app to download. I did this and everything seemed to sync perfectly except then I looked at my BMI and BF% and there is no way it is correct, not even close. I realized maybe my age, height, etc were incorrect in my profile so I clicked on “update profile” but all I get is a white screen with a blue bar at the top and nothing else. In order to get out of that screen I have to completely remove the app, reload, resync my scale with the app. I’ve done this 3x and it still does not work which is very frustrating because I bought this scale specifically for the promise of “accurate” body stats.

BookWorm1231238, Sep 20, 2021

Was going ok

I have been trying to hold off with a review but can’t any longer. Took forever to get the scale (bought in the beginning of May for my bday, got in June or July)and had issues syncing the watch. I finally got it all sync up and just had to remind myself to sync it . I have to sync every day or I loose the data, fine I’ll adjust. Now I love the concept of the updated app however it doesn’t work. My steps will be over 5,000 and I finally get the watch to sync which can take several attempts the app says I did like 250. My scale I thought synced but when I went to look nothing saved. I have talked to the messaging robot then I think a person and all they say is delete app and redownload or unsync the watch and turn off your phone and resync everything. I think I did that 5 times. I love the concept of the watch and scale on one app and the community the company provides, however right now the scale and the watch were a waste of money and that’s sad because I don’t have money to waste. Needs better app and customer service.

devans5783, Sep 29, 2021

Challenging update but figured it out

I was very frustrated with this update for a long time and tried to continue using the former app version, as others have stated. However, customer service responded to my review and helped me out. Two things: I had to disconnect my phone from the old Fit Track Pro app, disconnect the Bluetooth, etc. make sure it was only connected to the new version. That still didn’t fix the problem. The new app prompted me to make sure I had fully charged batteries in the device. So I switched out the batteries and voilà, all was fixed! So simple! As soon as I did that it started measuring all my biometrics and storing the data again. I’m still giving it only 3 stars for the circuitous route you have to take to update and figure out the bugs. Would be nice if during the update process, all of these steps were explained and it could be a seemless update.

Eye on eternity, Mar 12, 2022

Waste of time and money

I really enjoyed this scale and app when I first got it in 2021. However, it’s simply become a piece of decoration in my bathroom as it’s proven to be a total waste of money. For a long time, I had the same issues that I see others writing about. I’d stand on the scale for over a minute while the circles on my phone screen just turned and turned and told me to remain there for a reading when the scale had already turned off. That seems to have been resolved since resetting my scale and re-syncing it to my phone via Bluetooth. There’s never been a way to sync all of your data from Fitbit. If you manually try to enter your exercise or calories, they are automatically calculated for you depending on the exercise that you select. And after a long day and paying for these services, who wants to sit down and manually enter all of that information from one app to another? No one. I absolutely am not giving this company more money for one of their watches to do this for me. I should have never bought this. I’d give it zero stars if I could.

FITZPATRICKELLY, Apr 06, 2023

Fit Track Better than Hume

My app worked a lot better when it was under FIT track. Whatever Hume is it stinks. Like for instance apparently I’m down 134 pounds of muscle. Not only is this inaccurate it’s ridiculous as I would be dead. The interface is harder to read and I hate that you can’t get rid of the dark mode. I guess they think it’s chic. I think it’s illegible. There is no way I’m going to pay more money for an app to build my “digital twin” when it can’t even give me the more basic data that it used to get right! Also, I can’t find over a years worth of data! How disheartening! Whoever Hume is, I guess they bought out Fit Track. Too bad because they stink.***UPDATE***I have written to customer service about how lackluster the Hume app is and never heard back. I also never received any response to my original review. So not only is the Hume app awful the customer service is nonexistent. Oh. Also, it would seem to get my years worth of data. I would have to buy the app. There’s no way I am big $72 a year for this garbage. I can’t wait to replace the scale outright

GemObra, Sep 04, 2023

Nothing works but stuck paying for it

I bought my smart scale BEFORE I was forced to buy into this stupid app. Let me tell you I LOVE my smart scale and the app that was originally meant to be downloaded with it. Fast forward a year. An update comes out and says I cant use the old app anymore and mow have to PAY $10 a month to use this new app with my scale. Whatever it is what it is. The app looks super promising at first. You can track your calories, set your weight, goal track your water intake, etc. so I get rid my other apps that I use for these things because now I have it all in one place. Not even a day in I’m struggling to find the correct foods to be able to accurately log my calories to the point where I cant even track eating a single egg without wasting my time to manually enter in each food item’s calories for every single meal. Never had this issue with any other app that I’ve used to track calories. Because of how difficult it is to track my calories I rarely use the app as intended aside from using it for my scale. Which again is absurd because I was doing that for a year FOR FREE before I was forced to buy into this one. At this point I feel like I was scammed. And if I wasnt a year into using my smart scale I would return it for a regular one and just kept my other apps.

hayleys_comet, Aug 01, 2023

Not impressed

Got forced into this app from the Fit Track Pro app and suddenly the readings are significantly different from my scale. I can’t see any of my previous data 👎👎. The graphs don’t make any sense, wish I could show you the graphs 👎👎. Update- apparently the app designers responded to my review. There is no buttons at the bottom of the screen as they describe. So 👎👎. And of course they call me out for being wrong right after they push an update… not sure how I feel, maybe they are trying to say I’m lying? Perhaps they could acknowledge something was wrong with their app? Regardless, historical data does show up on the graphs with the latest version. And they fixed the problem with the way the graphs were showing. Still would rather have the Fit Track Pro app but I bumped the rating up from 1 to 3 because it at least functions at the basic level now.

JDH1896, Dec 08, 2021

Poor substitute for FitTrackPro

I’m not sure who was in charge of this change from fit track pro to fit track my health, but they messed it up. The user experience is horrible. None of my data transferred from my Fit Track Pro app. I can’t get back in to my Fit track pro app to do a data export. Everything on the new app prompts you to start paying money…. I already paid $150 for a scale and now you want me to pay money every single month? No chance. Last call I had with them they said I was going to have to pay to get data more than a year back, when I have over years worth of data on Fit track pro currently. I waited to make the change as long as possible…. Now I’m sad that they’ve probably lost me as a customer. Original product Dara was good, this app has ruined the experience and value from the product. Seems like most others reviews have stated the same thing. Wish they would make some changes but clearly nothing has happened in the last year since some of these complaints (including mine) originated.

lauren6285, Dec 08, 2022

Description

Unlock your health with Hume. Hume’s all-in-one app allows users to track, monitor and improve their overall health and wellness. With Hume, users can begin to build their Digital Twin, a visual rendition of your health data to drive faster results and better health outcomes.

Hume Health is the companion app to the FitTrack smart devices and provides you with your 17 body composition metrics. OUR APPROACH TO HEALTH MANAGEMENT Health doesn’t have to be complicated. With Hume, users will begin to build micro habits through our behavioral science approach. Micro habits are an effective way to achieve your health goals, breaking down large goals into smaller, manageable actions that can easily be integrated into your daily routines. These micro habits help users build momentum and establish healthy habits that can lead to long-term behavior change and big results. BETTER DECISIONS, ATTAINABLE GOALS & A HEALTHIER LIFE With Hume, we make reaching your goals simple. Hume has helped thousands of members form healthy habits and achieve their weight loss, and health goals. ONE APP, ALL YOUR HEALTH DATA: Get a full understanding of your health by connecting Hume to your smart scale and wearable devices including Apple Watch, FitBit, Oura Ring and more. UNDERSTAND YOUR HEALTH WITH DIGITAL TWIN: As you continue to use Hume Plus, your Digital Twin analyzes your body composition, activity, sleep and nutrition to understand how your health is trending and establish a baseline via our Health Score. SMALL HABITS, BIG RESULTS: Understand what your Health Score means via Insights, then use our Rings and Objectives to form daily and weekly habits around activity, nutrition and sleep to help you reach your goals faster. NUTRITION Personalized nutrition plan tailored to your goals: take the guesswork out of eating healthy, with our personalized nutrition plan including your macronutrient breakdown.