EPO Power Watchdog
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User Reviews for EPO Power Watchdog
Hardwired model
This is a great addition to my RV. Saved me more then I know. I had two hot water heater boards fry from low voltage issues. Installed for a year now and no more issues. There have been just a handful of times that it tripped because of low voltage at different places at peak times. You just open the app and hit restart. It’s that simple. The APP is also great as you can monitor and check how much voltage and amps are present. Gives you a great ideas of how many amps your devices use.
Great, with with Exceptions
Have the 50 amp hardwired version. Does the job it is designed for very well. A couple of suggestions:1. My husband and I live in our RV. When one of our phones is connected to the app, the other phone is unable to connect simultaneously. Quite inconvenient. 2. When dry camping (without AC power), like most people we have a generator to provide AC and charge the batteries. The Watchdog alone will not allow generator power into the unit due to a ground fault error. There is an easy fix. In fact Watchdog even sells a bonded neutral ground plug to ‘trick’ the unit into thinking the ground is ok. We had to find this out the hard way, after we experienced waking up to 40 degrees, our battery drained, and our generator was effectively useless. Subsequently, we purchased an inexpensive bonded plug. I rechecked the manual. No mention of this. Would have been nice to know in advance.Hope this helps!
Updating and tweaking
The surge protector is a huge comfort to have for my 5th wheel. I would recommend every camper have one. The only thing I would change is the app. I’d like to see more features. Like what kind of notifications I receive on my phone. Or if I’m away from my camper and it stopped a surge, it would notify me when I return about why it powered off and for how long (Aside from seeing the clock on the microwave flashing or food in my fridge going bad). Thank you Hughes for making a solid peace of hardware. Let’s put a bit more energy into the user experience.
Very noisy notifications
The app offers very basic information about the status of the surge protector. We’ve been testing it on our first trip with our new RV and it has cut the power twice on us for going over current. I don’t know how accurate the meter is on the EPO itself, but that is a separate review :) the app made it very easy to check why the power cut off and to turn it back on right from my phone. Never needed to go outside of the RV!Knocking some stars because when I had notifications turned on it was incredibly noisy, pinging my phone every few minutes that it disconnected. I don’t know what that alert meant: that my phone disconnected from the EPO, or that the EPO power had disconnected? Either way, power never appeared to be disrupted in the RV so I assumed it was an app issue. The app has no option to configure notifications (no options to configure anything, really), so my only choice was to disable all notifications completely from iOS. This meant I had no notifications when the power cut off and had to figure out what happened on my own. Would be nice to configure some settings like what notifications I want to see and adjust some thresholds for power off.
Saved us a few times
If you travel to places with lots of 30a sites in older parks this is a lifesaver…coach system saver actually. In more than a few parks, commercial and public, the older 30a systems will not maintain above 106v when you get much over 20a draw. With newer large coaches, especially the all-electric models, the coach can manage the load by turning things on and off or diverting to the inverter if necessary. We never would have known the shore voltage was dropping below 106v if it hadn’t been for the device dropping the power to protect the coach electrical. It allowed us to set the coach max load to 20a so it knew to start limiting the load before the voltage dropped. For the reviewers that say it’s junk because it keeps tripping off, would you rather have a burnt out air conditioner?? Read the manual and learn your rig!!So why 4 stars, not 5? App has been improving but still needs work - when there’s a voltage error, provide the specifics in the error message (voltage, current, time stamp) to help troubleshoot the problem. Wifi capability so we can connect to our coach internet connection and get alerts remotely. Reading for total current being drawn. If app is set for only one Watchdog, bypass confirm screen to reduce clicks to operate. Graphical view of voltage and current would be nice but not mandatory. I’d recommend this unit to others!
Meh..
I really want to love this device but I have only had it for a week and am already having issues. The fact that as soon as you a few feet away, it sends you a notification that it is disconnected. The first time I received this, I freaked out thinking that the system had shut down. Now I know better. Secondly, in the past few days the wattage and amps have been showing higher than what I’m actually using as if I have the devices in when they are off. Example, I use a space heater and occasionally I turn it off during the daylight hours. The Watchdog will still show the space heater being used although it is powered off. This also happens when I use my microwave as well. I have attempted to “reset” the device through the app to no avail. I usually have to wait about 10 minutes before I am able to actually reset the app. I do not want to turn the device(s) back on so that the app won’t think I have went over my apps and turn everything off. I would love to know what is the fix for this issue.
Great device, app informative but needs update.
I love this device, but only like the app. I rest well knowing the Watchguard is protecting my new class A Motorhome, and I like being able to monitor the amps and volts. I get the lost connection error anytime I walk away from the device too far, adding a simple total of amps in the app would be handy as I constantly have to add the numbers. A lot more insights like graphs would be handy helping to identify power issues as well. I had one unit go bad after a couple months but they sent out a replacement no questions asked which was excellent service. A little more thought put into enhancing the app would make this a five star device for sure.
Good but needs updating
I've had the 50 Amp non-EPO and now the 50 Amp EPO app and the EPO app is lacking the ability to monitor Amps like the non-EPO can for some reason. Also, the biggest annoyance (for me) is the "Disconnected" notification which simply means you are out of bluetooth range. My camper is stored within 30 feet of my house so I get this alert VERY often. As a matter of fact, it depends on where in my house I am. Yes, you can go into your iPhone Notifications and turn Notifications off for the Watchdog App but that turns ALL notifications off. I'd like to know if there is an anomaly. Having the ability to pick and choose which alerts you want to receive would be HIGHLY appreciated. Other than that, the app does what it's supposed to do. Seeing the current amp draw and voltage is a strongpoint. Just wish it could be more "adaptable" to individual needs. Watchdog itself (my prior one AND this one) work PERFECTLY BTW. None better!
A good suggestions for the app developer.
I am constantly monitoring my voltage to make sure i turn off certain appliances in my RV like my A/C, whenever my RV Park Voltage drops under 120 volts. I think a great update to this app would be to be able to set different limits that would notify you whenever voltage, wattage, etc drops a certain level that you would choose in the settings. I think this would be helpful for users especially in RV parks that fluctuate a lot in electricity so we can keep our sensitive appliances safer. Other than that. In my opinion this product is amazing and i am very happy with my purchase. Have bought 2 brands to compare. Ended up keeping this one.
Shady Cross Selling!
We have a Watchdog PWD50-EPO. Like the other reviewers have stated, the FREE app doesn’t work right. The developers haven’t addressed the common issues within the app for 2years, regardless of the continuous complaints. So I did some research and realized they don’t have to fix the app because NOW the company makes an RV WHISPER MONITOR STATION that will do everything the free app is supposed to. But that’s going to cost us ANOTHER $269- $219 bucks!!!!! Cross selling at its finest! However, our watchdog product is amazing and has worked excellent. I highly recommend purchasing one to every RV owner I know. It’s just too bad that they make you have to purchase another product so that we can get the information feedback from the product.
Description
Product model: PWD30-EPO、PWD50-EPO、PWD30-EPO-H、PWD50-EPO-H 1. Scan BLE which can sensor energy. 2. According to different sensors to choose a different interface. 3.
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