Clipboard Health

Name: Clipboard Health
Rating: 3.68022 (2336 reviews)

Business

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Clipboard Health

Business

3.7

2.3K ratings

Age Rating

17+

Seller

Twomagnets Inc.

View in App Store

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User Reviews for Clipboard Health

THEY DO NOT CARE ABOUT THEIR WORKERS

first off when i was singing up for this app it took them almost 4 months to complete my background check and over 20 something emails for them to actually do it correctly. second one time it took them almost 2 months or it has passed 2months just to pay me $60 and it would’ve token longer until i said i was going to report them to labor and commission they sent it within the next 1hr or less don’t remember. Now i have a issue because my account was redirected for 1 yr first off i have personal stuff that have been going on first my brother’s situation and as the third oldest i’m the one who’s by my moms side no matter what, not just that but i was hospitalized because i passed out and my BP was extremely low 45/65 i stayed the whole day and my BP still wasn’t normal while my mom was in the room with me taking care of me. I also had a miscarriage and i was severely mentally and physically drained for many reasons but especially because i was hurt. All this causing me to cancel shifts my shifts because these things aren’t predictable they just happen i got restricted 3 times within 6 months explained my issues and you guys technically told me f you we aren’t going to help you. in one email you guys said to stop contacting you guys about the same situation because it wasn’t a priority. DONT WORK with them KNOW YOUR WORTH. most of all put urself first don’t work with a agency who doesn’t care what you go through and your situation

10/5/2023, Oct 04, 2023

Great App

I can’t say enough great things about this app, i’m in the Los Angeles area and there are many shifts available, the instant pay is spot on right after you complete work and submit timesheet paid instantly what’s better than that. I meet a lot of people that complain about being blocked from the apps because they had to cancel shifts to that I say I get it because I work registry for five years so I understand when we have to cancel for our personal reasons but in some cases when you make a commitment you got to see it through I choose my shifts carefully and I always commit I don’t have any issues, I also realize that in order to keep myself free from having a cancellation issue I don’t book shifts in advance I book shifts as I am willing to work them at the current moment. I recommend this to everyone. I would however prefer if the payment was higher best case it is slightly above average especially compared to people who work at the facilities that you go to but being that we don’t have benefits and most of us are more versatile because of our broad range of professional experience I definitely am worth more and should be compensated a bit higher. other than that if you’re trying to read reviews to figure out if this app is right for you , to that I say see your bookings through if you’re a person that has commitment issues try to get them under control they could affect The opportunities this app exposes you to

Aairedaddy, Jan 04, 2023

I don’t recommend this agency

Clipboard will instantly pay you after you work a shift and then a few days later they will reverse your pay and charge you for money they say you owe because a shift you worked wasn’t verified. But when you send in proof that you worked the shift they will charge you again for the same shift and take out money out of your account to pay for it. When you complain and ask for a refund, they will deactivate your account and say you can’t reactivate your account. Also for any stupid reason a facility can add you to there Do Not Return list at anytime and all your shifts will be cancelled. You are better off working on staff with the company directly or working with a different agency. Sometimes instance pay isn’t everything, especially when they are changing you every time you ask for it and when you don’t ask for it, they make up lies to come up with reasons to take back money from you they say you owe. Also there are some nursing homes that are offering instant payments. Clipboard isn’t the only company offering instant payments. Some companies offer instant payments and they don’t charge you a fee like clipboard. I’ve also spoken to nursing homes that say they no longer want to use clipboard and they rather hire directly, or use their own staff when they need people to work.

Chin00, Jan 18, 2023

Worst app

If I could give no stars I would. This agency does not care about its employees. Please believe the reviews. The good ones I’m sure are made up to help balance out all the bad ones. I was booked for a shift, arrived and clocked in ten minutes early and began my shift. About 5 hours into my 12 hour shift I reported to two staff members that I was going to take a break to pump because I breastfeed. I pumped in an empty room in the facility. I came out of the room and was told that it wasn’t reported to another person and they called the supervisor and told them I left mid shift. The supervisor called Clipboard and reported me as a NCNS. MIND YOU I WAS HERE THE WHOLE TIME ON BREAK PUMPING and I reported it. I have proof of EVERYTHING, even my clock in time. After realizing they made a mistake, the supervisor reached out to clipboard and informed them of his error. I was allowed to log back into my shift. My attendance score is still negative because they have yet to fix it. And it still shows my account restricted. I have yet to be compensated for the 12 hour shift though I worked the entire shift. I have never dealt with a place who cares the bare minimum of it’s employees. The only good is that they have instant pay shifts.. please work somewhere else, the pay is lower here and it’s really not worth it. Facilities here rarely use clipboard

Demma Jo, Jul 04, 2023

Misleading and low pay

They flip rates and pay you what they want. I had to do my shifts through another agency that the facility told me to sign on with because Clipboard dropped their rates so low when I did arrive to the facility and the Administrator and DON were trying to figure out why I was being paid 18 dollars when the other agency in the building was getting 35. They put shifts in we looked on my phone just to see what Clipboard put them out for and they were to done with the rate they sent for us to get. So I signed up with the other agency and they stopped using Clipboard. Actually every building they had on the app here in Indiana will barely use them or won’t use them anymore at all. These buildings know we only work when being paid right. Clipboard will deactivate your account over call offs no matter how important the situation is that made you have to call off making you lose all of your other shifts and actually making Clipboard look bad because now they have a million holes to fill instead of just the call off you did for that day. This is a very unprofessional agency and I’ve been agency for 8 years this is by far the worst agency I’ve worked for!!!!!

fan of my life, Aug 26, 2022

Wish I could give zero stars

This agency is good if you need money right away, as they do instant pay. However, the communication is ATROCIOUS! They no longer accept phone calls from their staff working the shifts for them. You have to message them on the app, and not everything can be explained or expressed through texting. Also, no most of the time the messaging doesn’t even work! I can’t message and get an agent for 2 days now. They suspended my account when I had proof I was at the facility because I clocked in ON THE APP! You can only clock in for your shift on the app when you are physically at the facility! You can’t clock in while down the street or anything like that! They are saying I was a no call/no show, when the proof is right on their app! I am beyond frustrated, they owe me money and now suspended me instead of paying me. And now I have lost shifts and money I was counting on, all because of THEIR INCOMPETENCE! They are absolutely HORRIBLE! I didn’t believe the other nurses who told me how bad this company is, but now I believe them! One friend who is a nurse as well, told me they still owe her for 3 12 hr shifts she worked over a month ago! This is unprofessional and disrespectful and unacceptable! Yet they won’t even speak to us, and I can’t message them at all either. I have also tried emailing and NO ONE WILL EMAIL ME BACK! Unacceptable!

jlgldc2020, Jan 13, 2023

Deactivated and very disappointed in clipboard

I am new to clipboard . I have been at the same facility for two weeks now and have done about 8-9 shifts in 2 weeks with clipboard . I was booked out at the same facility for the next month . My son was sick and needed to go to the ER with a fever of 104, I became Ill and needed to cancel my 2 shifts and BOOM! I am deactivated for the next 8 days and they canceled ALL my shifts I had booked for the next month, including ones that would be after my 8 day suspension period ! I am beyond upset and frustrated and I am now starting to understand why all the agency people I work with are telling me they are booking less and less with clipboard and going to other agency apps. Also, clipboard pays $4-$6 less per hour for the same facility that other agency apps are offering. Another app I use pays $26 + an hour for the same facility vs. clipboard paying $20-$21 an hour for the same facility !!! They are pocketing as much money as they can and then taking it out on their agency people when someone gets sick or they have a family emergency . It’s honestly sad . I am disappointed in clipboard health . I’m not sure I want to return when my suspension is over . Shame on you.

kolmi003, Dec 05, 2022

DNR Unfairly 😔

So it’s very true the only thing that is amazing about this app is that you can get paid right away! after your shift. But this app is not good at all when it comes down to protecting yourself and your license. I got DNR from a facility that has some racist residents. The DON was very unprofessional about the situation, the person didn’t respond to any of my calls about the incident at all. They called Clipboard to DNR me over the situation. Clipboard never reached out to me about what took place, never got my statement, or asked me just anything. At all but I called them and gave them my statement that they wrote down and apologized for the incident but still deactivated me from the app. They also suspended me twice from the app, said if I had any questions to contact the support team which they did nothing and they never responded back to my emails. I pleaded with them to not suspend me or deactivate me because they never investigated the situation they went by what the facility said and only by what they said. This company is not a good company please don’t waste your time. They don’t care their employees at all!!! They won’t care how it affects you! They don’t even want to hear your side. Terrible Company! Just look at everyone else’s comments!! They are true!

L.U.V, Sep 21, 2022

they don’t care about spreading covid to facility

My wife was positive for covid and I felt very sick after too . Anyway, the facility is going to asked me covid questions and I’m going to answer “yes” to all of it I’ll be getting send home anyway . So , I thought I might as well cancelled that 2 shifts . I try to dispute it so it won’t effects my attendance but they rejected that dispute. Now I’m only at 5 point left and next time i get sick I might as well showed up answer all the question “yes” then at the app I say “I got send home” that way you don’t lose point . Either way I wouldn’t want to showed up sick to a facility with old people that have weaker immune system . I don’t want to be responsible for someone ending up at the ER . But clipboard they don’t care about safety of no one . All this 1 review I’ve been reading it’s so true. Pretty much for clipboard that moment you accept a shift doesn’t matter if you get into a car accident , get sick or family emergency etc . They won’t care still deduct point to your attendance or probably fire you . My wife is cna she recommended this to me to work as a housekeeper. She says compare to other cna/lna app that this one give the worst facility where you do over 30 patient at once . While the other app pay the same she will only do 5 to 10 patient.

manny603, Dec 31, 2022

Don’t work for them

Everything sorted out find the first time I started working for them but I also have two kids and when they’re sick guess what I’m the one who has to watch them and if I don’t have a higher score than my account get suspended so recently, my son and my daughter had strep at the same time I was over at my daughter was over it, but my son still was not feeling good. So I was unable to go to my shift and I was able to tell the CNA coordinator and reach out to her and she reached out to Clipboard Health they later suspended my account for a whole year. What are you supposed to do and you’re a mother and you have kids and you have no one else to watch them and they suspend your account for a year? I don’t think that’s right at all but what are you gonna do so if you have kids or you’re a single mother just in general, if you have kids and you’re unable to make your shift and you dispute it with someone don’t even bother just don’t bother with Clipboard Health at all. It’s cool because they give you same day pay but that’s literally it if I can give them a zero for their customer service I would I had a problem with another facility and the person who called me from Clipboard Health ended up hanging up on me. Their customer service is crap and they don’t care about anyone but themselves

Missraven003, Mar 27, 2023

Description

Start Working Now: Apply on our secure platform, and after you finish onboarding, you can pick up shifts immediately! Get Paid Quickly with InstantPay: Want to get paid right after you complete a shift? With InstantPay, you'll have money in your account faster than at traditional jobs!

Make Your Own Schedule: You get to decide when you want to work, and how much or little you want to work — that equals better work-life balance for you. Book Your Preferred Shifts: We offer AM, PM, NOC, and custom shift schedules, so you can book the shifts you want. Choose Where You Want to Work: You'll even get to choose your favorite facilites — and we're always adding new facility partners in your area! Enjoy Total Control Over Your Work Schedule and Get Paid ASAP! Pick up shifts when you want to at your favorite facilities. You worked hard to become a health care professional, now get the work-life balance and quick paychecks you deserve!