Icon Citibank TH

Citibank TH

  • Finance
View in App Store

Citibank TH

  • Finance
4.7
318 ratings
Age Rating

4+

Seller
Citibank Thailand
View in App Store

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User Reviews for Citibank TH

5
E-service

Pretty handy

@&uuu, Nov 16, 2019
1
New Instant Pay

Glad to see that the ap is now trying to be able to allow standard Payees to instant pay (versus having to always add new), however, its not working.Please correct quickly, bills need to be paid.

33_1/3, Jul 31, 2021
1
Always lack of updates or bug fixes

Can’t view statement, can’t make payment and always crush. This app needs more updates!!!!

Archibaldsince1984, Feb 20, 2020
5
Citi

Amazing and easy to use

Athip Chuaratanaphong, Oct 23, 2020
1
Inferior to Previous Version

Loads of bugs when trying to use instant pay to account:• Unable to search for bank • Unable to paste account number • Unable to debit from default account shown • Forced to save payee as “Saved Payee” to prevent “error” message and rejection of requestNot able to accept Satangs, forcing users to round to the nearest Baht.

Disappointed Long Loyal Client, Aug 15, 2021
1
Confusing and ineffective

The general UI and the menus are not well organized and are very confusing. Trying to transfer funds to a non-Citibank account in Thailand’s is nearly impossible. It’s faster to go find an ATM and get cash. The only use I have for this app is for XF and Global Transfer and only because there aren’t any online options for that. I give Citibank’s worldwide IT teams a failing grade.

Front Row Seat, May 27, 2020
4
Great new UI but the same bug

New app interface is even better than previous version. Excellent job for the design team. However, I still have to same issue long time ago and it does not get fix. This issue happens when you get a refund into a credit card. For example, my statement closing date is 15 July. I have 1000 THB statement balance due on 1 Aug. On 16 July, I received a refund of 300 THB. My statement balance reduce to 700 THB, which is fine. On 20 July, I spend 100 THB on the card. Suddenly, my statement balance (that will be due on 1 Aug) changes to 800 THB. Why do you include unbill transaction for next statement into current statement when I have a refund?

illumin0s, Jul 29, 2021
1
Useless

Need to convert rewards to miles. The website times out. This app can’t do anything. Will not be a Citibank customer anymore. Worst technology ever

jingai, Dec 12, 2019
1
I don’t like new update but it’s necessary to use

From new update I think it’s not user friendly and difficult to understand. Ready credit card that not pass from assessment of the year is not display statement in application but i can view on website version only. I’m not sure why design of application version it’s not show the statement.i thinks it’s not professional financial application for me.

KatKat12PM, May 27, 2020
4
Good

Perfect in manage card

Sharemhoroung, Oct 04, 2019

Description

We have improved Citi Mobile® Application to provide you with a mobile banking experience that is more personalized, tailored to you in every way, accessible anytime and easy to use. Manage your account • Keep up with your credit card, Ready Credit and bank statements, as well as urgent actions and latest transactions — all on your dashboard upon login • Unlock/lock your card from unauthorized use with just one tap • Instantly authenticate transactions with Citi Mobile® Token – your personal and secure PIN • Stay on top of your bank and credit card account activities via Citi Mobile® Push Notifications, SMS and/or email • Get around the app simply with a navigation bar customized to suit your needs Make payments and transfers with ease • Access your savings and investments at your fingertips • Activate Citibank Global Wallet in one tap and exchange foreign currencies instantly Full control of your finances • Convert your available credit limit from your credit card or Ready Credit Account into Citi Quick Cash • Tap ‘Pay later’ on your dashboard to easily convert credit card transactions and statement balances into monthly installments • Use Citi PayAll to earn Citi Rewards Points, cash rebate, or special gifts when you pay your rent or education expenses with your credit card or Ready Credit Account Understand features and products better • Discover great deals wherever you are with Citi World Privileges • Discover personalized offers, just for you • Search quicker with smarter FAQs within our Help section, which predicts what you are looking for as you type • View your card rewards points and latest deals Look out for even more improvements coming your way. Our goal is to create the best mobile banking experience, and we’ve only just begun.

Thanks for being our customer, Your Citi Team. Disclaimer: The use of this Citibank TH Mobile app is for the customers of Citibank N.A. Bangkok Branch only. Content provided via this Citibank TH Mobile app is not specifically created for any territory other than where Citibank N.A. Bangkok Branch operates/is licensed to operate. With effect from 1 November 2022 Citigroup Inc. has transferred ownership of its consumer banking business in Thailand to United Overseas Bank (Thai) PCL (registration number 0107535000176) and/or its related group entities (“UOB”). UOB is the issuer of “Citi” branded consumer banking products in Thailand and Citibank, N.A., Bangkok Branch is providing certain services in respect of those products. The trademarks “Citi”, “Citibank”, “Citigroup”, the Arc design and all similar trademarks and derivations thereof are used temporarily under licence by UOB entities from Citigroup Inc.

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