Burner: Second Phone Number

Name: Burner: Second Phone Number
Rating: 4.70864 (68459 reviews)

Utilities

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Burner: Second Phone Number

Utilities

4.7

68.5K ratings

Age Rating

Seller

Ad Hoc Labs, INC

In-App Purchases

$1.99 – $14.99

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User Reviews for Burner: Second Phone Number

Avoid it! New subscription model has changed everything!

I’ve used Burner for years at this point and loved it. I’ve recommended it to plenty of people. Like most people (I presume) I use it for things like Craigslist where I need to text or call but don’t want my real number out there. It was perfect. I don’t use it all the time, but every few months I’d log in and pick up a few lines as I went through selling stuff.Well I just logged back in and was disappointed to discover that Burner has joined the ranks of so many tech companies to completely misread their market and try to cash grab on subscriptions. It would be fine if I could just ignore the subscription option, but they’ve removed all but one option for the credit-based lines. Now you have to buy the 8 credit line with 100 texts and 50 minutes, there are no other choices. I used always prefer the 250 text line as it was much better for selling posts since you get a ton of texts. They’ve crippled their old business to push you towards a subscription you might not need.I’ll have to find a new app to use for selling. Really disappointed here…

Aellus, Sep 24, 2021

Great with a few occasional texting glitches

I used this app for online dating and it really is the best! I love how I can send pictures and also create a contact for each caller. Luckily I never had to used the “ghost” feature because there was 1 great person I ended up giving my real number to. And the other guys never texted back after I told them I wasn’t interested, so we’re good on that too. Keep in mind— you cannot use Bluetooth while using the app. I tried it once in my car and it failed. You have to answer directly from your cellphone, there’s isn’t an option to answer from a wireless source. Second thing— glitches. Twice in 2 months (90% success rate) I worked through mis-communications because a text I sent never made it to the guy and a text he sent me I never received. If the text is too long, it won’t go through. Better to send many small texts, not a paragraph. Even better to talk over the phone. Just be aware of this so you don’t jump to conclusions and think the other person is a jerk for not replying or answering in a way that has nothing to do with your last response.

anicknamenooneelsehasyet, Feb 29, 2020

Used to be great, now not so much

Used to work for phone verification, no longer works for tinder, no longer works for okcupid, doesn’t work for google verification. It’s still good to use for stuff like craigslist when you dont want to give out your real number. This problem is not completely burner app’s fault, more to do with these dumb companies who want to data mine you and sell your number. I get constant spam calls on my real number and using burner numbers is a defense against that trash. The whole phone number system is broken and outdated. We need a better way to protect our numbers from these sites that sell them to spammers. I am tired of the car insurance bot calls i get every day. So yeah burner needs to find new numbers that pass verification or at least warn users that this app will not work on certain sites. Again it used to be great and I used it with tinder and a bunch of apps and it worked fine. It still works with Bumble for now but that’s likely due to bumble not checking whatever voip number lists that google and match group(owns tinder and okcupid) are now using. I’ll still use it for giving out my number to randos on craigslist etc but worthless now for sms verification for most sites.

Bn1mbl3, Mar 31, 2021

Horrible, Spam experience!

This has been the most horrible experience! I signed up for a burner number, & downloaded this app, to advertise a truck I have for sale. In the past 2-1/2 days, I have received over a dozen spam text messages & at least 73 spam phone calls! Day & night! All routed through the app & sent to my regular phone number. The service is calling random people & then calling my line, with those random people’s numbers showing up. When I answer, the confused people are asking me who I am, why I called them, etc. But, they “called” me! On some of the calls I don’t answer, I tried calling back to follow up & it was the same thing... They had never called me & had no clue what was going on, even though their numbers were showing up as missed calls. So, I said “forget this nonsense!” & I logged out of the account, then deleted the app. But, STILL, I kept receiving the automated spam calls! I finally had to just block the “burner” number that I was given so I wouldn’t keep having to deal with this nonsense! It’s been insane! This will be the last time I ever use this! How do I disconnect my line completely from this burner number???

bnwing, May 29, 2019

Caution: Disreputable Business Practices

Like others, I had my service terminated without notice for reportedly ‘Violating Terms of Service’. The phone number was used, as per the advertising and their own Terms of Service acceptable practices, to be forwarded to my phone. Couldn’t have been a more low key and compliant customer. A year paid in advance yielded about 6 months of utility. Cut off. No warning. No reason given by Support (quick to respond as they were, which gave them the star) when contacted other than ‘Terms of Service’ (not indicating to which one they are referring) and ‘contact legal’. To date no response has been received by legal despite multiple requests for justification. Not a business I would recommend supporting. It seems that any issue A: Is not brought to the attention of a customer to address, which, in the least is just good business practice by reputable firms, and B: Is met with the same rote answer, hiding behind some ‘catch all’ that, while on paper seems clear, is interpreted by them and therefore ambiguous at best. When asking for any clarification, you will receive no real response. But on the bright side, they’ve prohibited me from wasting more money as I’ve been banned from the App for bringing the matter to their attention with an inquiry. Buyer beware, it’s a crap shoot.

Burned by Burner, Mar 13, 2022

Infinitely easier than having multiple phones

If you know what a burner phone is, then you already understand the concept behind this app. Except, it's SO MUCH better because you only need a single phone to use multiple phone numbers. How it works: you pick a phone number, and give that number to people. They call the number, which then calls your own phone's number. The caller never learns your "real" number, so it stays completely safe. If you never want that person to contact you again, you can burn the number you gave them, and that's it. They can't get in touch anymore. The only challenge with using the app, which you quickly get use to, is you must press the "1" button to accept an incoming call. After you do it a few times it becomes a habit and is not a big deal. I highly recommend this app, I use it all the time and find it to be very reliable and convenient.

erblemoof, Oct 14, 2017

Very confusing termination of account.

I went to send a text and the app said. “Every once in a while we have to confirm your phone number” , It doesn’t say if they want your burner, or actual number. I tried one, then the other. Both times it said they weren’t able to send the verification text because my phone needs me to update international call settings to an approved country? No info was given how to do this. I sent a really rude email to them. Very rude. Everything instantly makes me angry being locked at home. Anyway, I get a email saying activity on my account violates their terms of service and my account is cancelled and to email their legal Dept if I want more information? I sent replaced and asked, “what are you taking about??”. Rec reply that said legal handles all terminations and to email them. I guess if your curse at them via email they will cancel your service. On to the next app I guess. I was reading reviews and someone mentioned using their burner number for Craigslist or something. I’m not sure, but about 30 min before they cancelled my account, I used the burner number as contact for a online credit account application. I used it because I don’t want 500 calls from telemarketers. I’m not sure, but maybe they don’t allow that? But how would they know anything about me giving it to credit application?? It’s strange.

GUYINTAMPAFL, Apr 26, 2020

It’s a great idea

So I’ve had Burner app for a yr now & I just love it. I don’t use it every day & there have been times when the app sat there for a week or more & I had no need for it. But when I did need that 2nd line, Burner came through like a champ. I got sick & tired of answering the phone & listening to some automatic system tell me that my car warranty was expired — weird since I don’t own a vehicle. So I just stopped answering calls from numbers that I did not recognize, I figured if it was important they would leave a voicemail. And that’s where Burner app comes in - I would use my 2nd line to call that number back; and after I got all the info I needed from the ppl that are spoofing me I would take them to court & win $500 per spoof call 😃.In the words of Wolfman Jack - If I’m lying, I’m dying!I couldn’t call them back on my phone number because they wouldn’t answer or if they did answer they certainly would not give me the info I asked for - but using Burner app & my 2nd line I was able to beat them (leagally) at their own game! 🙋‍♀️😊👏

iluvdachies, Jun 10, 2021

Accessibility

Hello, could you please make this app more cleaner, a more accessible for people with disabilities who use screen reading software on their phone such as for the iPhone their screen reader is called voice over. For Google it’s called Google talk back. I don’t know if Windows has a screen reader for any windows related phones. The buttons on your app, and how they’re set up, and other options are not clearly defined and easily accessible when trying to create a voicemail message, or how to make sure that your account is active. Please make these adjustments. There is a federal law called the Americans with disabilities act of 1990 has been amended and in that act all companies need to make their websites and apps and other things accessible for people of all types of disability. This is a great app. You just need to make it more user-friendly. For everybody. Especially people with disabilities. We are important too. More companies need to pay attention to making things accessible. For people with disabilities. If companies do not. They can be sued.I encourage companies if you’re not sure how to make things accessible. Reach out to Apple. Reach out to Google. Find out what their best practices are for making their website an apps more accessible.

Janae L, Jan 06, 2022

PICTURE MESSAGING DOES NOT WORK!

I had a client pay nearly $500 USD to have my phone number. I chose this Burner app because it offered picture messages that I could send and receive. Once I paid for the best plan, I quickly realize none of my photos were going through. I couldn’t send them to myself or my client. It looked like they went through but we never received them. I messaged support and they told me it should work, and to uninstall the app and reinstall... so I did that, and when I logged back in it actually made me pay AGAIN, but tbh the money wasn’t the issue. I can afford a few bucks, but I NEEDED this to work as someone paid me hundreds for it. So reinstalling it didn’t work. I messaged support again and they said they could offer me another line for free, which I didn’t want bc my client already had “my number,” so it would be weird to change it so soon, but I said as long as it worked I’d figure it out. Setup that new line, tested it out, same exact issue. I’m using an iPhone 12 Pro Max. Taking the photos within the Burner app itself. Their latest email said the specs of my photos are correct and that it should work... (but it doesn’t). And then they said the only thing they can do is offer a refund, but since it was purchase in the App Store, they CANT process a refund... LOL they contradicted themselves in the same sentence. Ridiculous products. If you need picture messages. DONT USE THIS APP!

K-Poff, Apr 08, 2021

Description

Burner’s got a new look! Not only that, but the features were improved to make life easier for you (we got you!). We’ve rebranded & updated everything from the logo to the app interface, but we’re still the market-leading second phone number app that allows you to have multiple numbers for multiple reasons.

We arm you with the texting, calling, and organizational tools you need to manage the various aspects of your busy life. We’re a second phone number app, sure, but at our core we’re just trying to help you navigate this wild, weird world in the easiest, safest way possible. HOW BURNER WORKS Burner is the only app that provides you with total control over your communications boundaries by providing multiple phone numbers with settings for life, play, and more. However, it’s so much more than just a second phone number app for calling & texting. You’re able to do so much more than text now… Burner allows you to use your phone with unlimited anonymous numbers. This means that you can enjoy multiple phone numbers with unlimited calling, texting, and possibilities while keeping your personal number private. Use Burner to: Maintain your privacy & keep your number safe Organize your social circles Protect your anonymity Communicate freely with spam blocking & muting Set boundaries with do-not-disturb settings Attain inbox bliss with enhanced organizational features Call and text now with immediate, unlimited calling & texting Privacy features abound, but we’ve also enhanced our organizational features so that you’re able to incorporate Burner into your everyday life, whether you're a privacy maven, love online dating, or simply just need multiple numbers for multiple life passions. With Burner, you can set boundaries with spam call blocking, do-not-disturb settings, and more to ensure that you’re always in control of your communications. Burner is free to download and free to try. Get a free 7-day trial and a real second line to try with our enhanced privacy, spam-blocking, and communication features. Additional numbers are available through subscription, making it easy to add more lines whenever you need them. BEST IN CLASS We’re not here to brag (okay, maybe a little), but we’ve been featured as a TIME Magazine Top 50 App and we’ve appeared in The New York Times, WIRED, TechCrunch, Engadget, and more. Why do they all love us so much? You can download the app to see for yourself, but we’ve been recognized for excellence and innovation (and the fact that we offer real numbers, not fake phone numbers or second lines that only work for a week). Burner is the most reliable and fully featured virtual phone number app available, boasting premium calling & texting features that include blocking, muting, and do-not-disturb settings plus the ability to easily switch lines when needed. After all, life is complicated enough. Your phone doesn’t have to be. PLANS & PRICING Burner is a subscription-based app, offering you two simple ways to enjoy our anonymous phone numbers & all of the privacy, organizational, and spam-blocking features. ANNUAL SUBSCRIPTION: $4.99/month (billed annually at $59.99/yr) MONTHLY SUBSCRIPTION: $9.99/month All new users are able to enjoy a 7-day free trial. Subscribe and don’t love it? We doubt that, but if it happens, you can CANCEL ANYTIME. SUBSCRIPTION DETAILS Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period. Subscriptions may be managed by the user by going to Account Settings after purchase. THE FINE PRINT Privacy Policy: https://burnerapp.com/privacy Terms of Use: https://burnerapp.com/terms-of-service IMPORTANT: Phone calls use cell phone minutes. Burners are free for a trial period only — please review our pricing before purchasing. Area code availability varies. May not work with SMS shortcode services. Not for 911 emergency services. Works in the US and Canada only. Not available in Puerto Rico.