BiTaksi - Your Taxi!
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User Reviews for BiTaksi - Your Taxi!
Be careful
I used this app once 3 weeks ago. I asked for a taxi from hotel to the airport. The app said i should pay 139 tl so I ordered a taxi. I can say i felt safe because it was 4 am and i was kinda worried. But unfortunately when we arrived the driver asked for 199 tl and when i asked way he showed me a screen from the app that said 199 tl, i was shocked but I didn’t accept to pay more. Since I cannot speak Turkish, he didn’t try more and said bye. Idk why but unfortunately I didn’t ask costumer service to call me. But ig it’s a bug for this app and drivers shouldn’t be able to ask for more money. Ps: I followed the way from google map and I understood he used the longest way to the airport.
Bitaki is a professional transportation company
I was looking for a special express delivery service and downloaded the website on my phone. I dealt with them for the first time 4 years ago and I was completely satisfied and every time I visit Turkey the first thing I do is download the website because I am tempted to change the phone number. During those four years, I generally visit Istanbul every three months, and my daughter resides there. We as a family are very comfortable and reassuring with them and feel reassured and comfortable when they move my daughter with them to any place you want and bring her back from. Sometimes the pressure is great on drivers, and they cannot order all customers, but in general, they try as hard as they can not to let customers down. It is a reliable, safe program, those who work in driving are professionals. I advise everyone to use it and you will not really regret it.
Great to avoid scams
I decided to use this app to avoid being scammed by taxi drivers. I fortunately, the first time I used it, the driver did not explained to me that I had to accept the rate on my phone when the ride is over. It said it was something wrong and made me pay to him. After my second ride, I realized after finishing any ride I had to go to my phone and accept the charge. But I can tell you it is much easier and cheaper to travel around Istanbul.
Excellent app to use taxis without being scammed
I’m so glad I found out about this app. I was visiting Turkey and the worst part of the trip was that every taxi was trying to scam and cheat us as tourists. This app keeps everyone honest and it made the whole stay in Turkey 100% more enjoyable. It was a little difficult setting up my account and navigating the app as it’s only in Turkish right now, but I hope the app will have English soon as well.Let’s keep helping this app grow!
Not much difference of the traditional way of getting a taxi!
There is not much difference between this app or the process which should be somehow (regulated) Drivers STILL do not turn in the meter sometimes. Or they do charge you MORE even if the meter says a number. They want more ! They don’t give change back unless you ask( I always give more as a tip). And the worst part they still Drivers have the choice to take you or not! They asked me where I’m going to and they say they can’t? I was at mall if istanbul and all taxis asks for 150 instead of the 45-55 I always pay for the same pick up. Drop off location. If you at a tourist attraction point they will NOT come. Because they know they can find a tourist who will agree to their added price !! Many times the meter starts more than what is suppose to start. The opening rate should be 5.5 lira. Many times they have it at 8-9 lira !!
DO NOT USE!! DRIVERS SCAM!!
My cousin sent me a taxi through this app the driver showed up within 1 min. Upon arrival he tells me NO ENGLISH! And shows me the gps destination I tell him ok and yes. We get near and he’s still few blocks away and it’s wet and raining out lightly and he says no more pay now!! Starts to demand money I told him it’s been paid through the app and to call my cousins number that’s on the app he refuses and signals that he can’t call anyone through the app and the whole time keeps the meter running. Then he drives off with me to the Main Street stops in front of Naz Hotel and I ole with him to let me go out and find someone who can translate he agrees. I found 2 people who speak English and both refused to help. Eventually one employee from the hotel gives me the wifi so I called my cousins and they came within 8 mins just as the police came. In the end we were forced to pay this CROOK 100 when it was only meant to be 79 and we were away from our destination.DO NOT I REPEAT DO NOT USE THIS APP DRIVERS WILL SCAM YOU!!! THEY’LL ACT STUPID TAKE WRONG ROUTES ANYTHING THEY CAN DO TO SCAM YOU!! DO NOT USE THIS APP!!!
Payment issues
The app worked once but hasn’t worked on mine or my wife’s phones to run the payment. We have to pay the drivers directly. When it first happened we already left the cab because we thought it was paid so they kept calling us asking us to pay but it wouldn’t work. We called our bank and they said it’s the merchants end that’s not working. In the end we had to depend on locals to translate over the phone, get a hold of the driver, get the drivers bank info, and they paid them directly then we paid the locals cash. It didn’t update on the app so we can’t even use it because it says we still owe, but they did stop calling so I guess they know we paid. I use the app on my phone since my wife’s is the one that got disabled for non payment.
Issues with LTE connectivity
Nice app and good service. However noticed one weird thing ( is it bug or intentionally not sure ). App working flawlessly while connected to wi-fi spot. When it comes to LTE connectivity- no way. I cannot even search for required address. When trying to set destination location directly on map, same problem - cannot set it hence app becomes just useless. I am using roaming while at Istanbul, but don’t think that this was the reason. Internet and other apps ( which need internet connectivity) just flying. Except of BiTaxi. Very frustrating.
Just about ok
BiTaksi in Istanbul does not have dedicated drivers or cars. It calls regular yellow taxis. The payment can be through app; or through credit card or by cash. However not all yellow cabs have credit card machines. Better to settle payment terms at the beginning after taxi arrives. And always good to ask the driver to start the meter. The App does not calculate the fare. Some drivers cancel the trip saying it was the wrong address. They could be doing this to save on the App commission and to get payment on cash. Some drivers want to add a commission if you pay through card. So some wrinkles exist. It s a good idea to keep cash on you. Or just flat a yellow taxi on the road. There are millions.
Bad Service
This app was nothing but problems for me. First of all, my credit card was randomly deleted from the app and I wasn’t able to add it back because it said it was already in the system. Also, it was almost impossible to get a taxi on the app and when I did, the driver said we needed to pay in the taxi even though I had selected card payment on the app and the price was 20% higher than the quoted price. Completely disappointed.
Description
With BiTaksi, you can now request a taxi or rent a car by the minute! At BiTaksi: Enter your destination address and see the estimated amount Ride with top rated drivers Your taxi will be next to you approximately in 3 minutes If you want, you can share your journey live with your loved ones. You can pay online with Masterpass assurance by adding your card information.
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