Barstool Sportsbook & Casino

Name: Barstool Sportsbook & Casino
Rating: 4.74157 (36888 reviews)

Sports

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Barstool Sportsbook & Casino

Sports

4.7

36.9K ratings

Age Rating

17+

Seller

Score Media and Gaming Inc.

View in App Store

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User Reviews for Barstool Sportsbook & Casino

Horrible app! Don’t download! Only casino to over step and ask for a ton of identifying documents

So I seen a promotion, sign up as a new user, and you receive free $25 sports bet. Mind you this is probably the 5th casino I’ve already created an account with, IF they were to ask for identifying documents, figured all they’d ask for was my drivers license and a selfie of me holding it. I assumed this, because that’s the most any Sportsbook/casino asked me for. Need I mention; I’ve been a player member with greektown(their supposed partner) for 6 years now. I was a member at motor city(fan duel’s partner) for 1 year. Fan duel allowed me to link my accounts, and I didn’t have to send anything. These guys, have a tab created for “uploading documents” well that tab doesn’t work. You have to contact customer support, and then they give you a third party link (which is shady as sh** to upload your documents!). So your not really uploading it on the app. If my drivers license and selfie was all they were asking for, that’s fine. I uploaded that. However it gets better, they want a picture of your social security card?????? Uploaded on a third party website. No I’m good. Customer support didn’t care stopped responding too so my business definitely wasn’t a concern for them. Their loss. Shady crooks

Arbenj, Mar 25, 2021

Trouble Cashing Out during Live Bet

I like this app because I’m a barstool fan and I love Dave Portnoy. This app gave me opportunity to cash out, and I tried over and over until the opportunity disappeared. I reached out to tech support and they explained that this was because the odds were changing while I was trying to cash out. This happened to me on 3 separate occasions (I’ve made upwards towards 100 bets, and have deposited over 1,000 dollars). I understand the odds were changing but this is very frustrating for a user and the button should not be there if it is not going to actually cash you out... I ended up loading out on roughly 200 dollars. Oh and after messaging back and fourth with tech support for about 40 minutes, they said they would escalate this issue and get back to me... haven’t heard anything sense. As someone who has worked in the customer service industry, customer is always right. Would be nice if they would look at the deposits and amounts wagers and offer some type of free bet $ for my account considering my frustrations. Looking into other apps that offer more promotions and a more reliable user interface... sincerely, disappointed customer.

Bear3161, Feb 04, 2021

Overall solid betting website

I have joined all of the Illinois betting websites and Barstool overall is pretty solid compared to the other 5. They use the exact same lines as Draftkings and BetRivers…they’re not the best but not the worst, but also depends on the event. The promotions they offered when I first joined were fantastic, but they’ve leveled off a bit since then. They still offer many daily promotions that are fun to pick and choose from, and some decent weekly promotions as well. I ran into a couple issues with disputing bets which I was a little aggravated by. One example, I wasn’t sure how to interpret one promotion they had offered, so I had an online conversation with a Barstool agent, and they confirmed that I could make a bet on a particular team and still be part of the promotion. I made the bet, but then was denied the promotion bonus even though I presented the written on-line conversation that I previously had with the Barstool agent. I went back and forth with emails and they settled by giving me a small percentage of the promotion bonus. The other Illinois betting sites would have paid that promotion off without an argument. That’s my only complaint with that site though.

bsesterhenn, Jun 13, 2021

Unethical and Shady Company

So for the Super Bowl I won myself a $1000 bonus for a promotion that I entered and I could not have been happier. I prefer to save my money and am against gambling except to have fun with friends maybe once a month. Well in fine print from the $1000 I won, barstool stated that you would lose YOUR ENTIRE $1000 IF YOU DID NOT BET THE MONEY WITHIN A MONTH. This is an unethical practice forcing someone to continue an addiction after rewarding them. You are not incentivizing me to gamble, you are forcing me to to gamble. No right minded person would assume their funds they won fair and square would be taken from them after the settling of the bet. That is equivalent to your bank taking away the money you have accrued from interest because you did not take the money out to spend. I will no longer support barstool sportsbook, barstool sports, or Penn national gaming (yes I have thousands invested which will be sold on Monday). I highly recommend moving to another company that has morales and looks out for their consumers instead of finding anyway they can to take money away from you.

Ccdkskychdjsbejdjd, Mar 04, 2021

Terrible

I’m not one to write a bad review basically ever. I had 3 bets over the past 3 days that I had tried to cash out on over and over again when it gave me cash out options and it just kept freezing on me. I’d go out come back and again I’d click the cashout option and it’d freeze again. I have a screen recording of it happening over and over again. I’ve used Fan Duel before and never had an issue. I tried to contact Barstool customer service and they told me the odds maker was just updating the odds at the exact times I was trying to cash out and there’s nothing they can do. You mean to tell me your odds maker was updating odds for a half hour straight, even during commercials and at half time the entire time? I even reached out to them during the game when the odds weren’t locked and they still haven’t done a thing. They have no explanation on why it’s really happening and it’s been an unpleasant experience. The customer service was terrible and I lost over $500 in 3 days because there cashout option didn’t work on a straight Moneyline bet and they just can’t do anything. My experience before this happened was good no real issues and I supported barstool over Fan Duel because of Dave and all he’s doing for small businesses but this is ridiculous, unpleasant, and unprofessional. I do not recommend this app. Use Fan Duel.

if4success, Jan 22, 2021

Worst Sportsbook app I feel defrauded.

I had one of my parlay wagers cashed out for way less than it should’ve been. First week using this app they don’t have any self-learning material to guide you through the app services. It’s just a bunch of marketing but no actual player experience representatives that you can call and ask about the app. My $400 5 leg parlay winner with odds +2800 got cashed out somehow for $1200 when it should’ve been 12,000. I work with a lot of people that I have linked to this app because I referred them pretty much for nothing because since you guys don’t even have referral bonuses. As you know here in Colorado there are a lot of competition when it comes to sportsbooks. So my request, is not just for my issues but for your new future customers that start business with you guys. Please fix your withdrawal timeframes or at least specify how long they will take because I had my pending withdrawals through debit card on hold for more than 3 days when they’re supposed to be in my bank within 30 minutes upon approval. Your “request a callback” option doesn’t work I tried many times that. And be more transparent when settling wagers. At this point I don’t know how to get in contact with someone from Barstool. Every time I go to the customer service chat they respond the same answers and send you a link to request a callback that doesn’t even work. I feel like my issue will never be resolved and all the money I was supposed to win will never be paid.

J.95., Oct 04, 2021

Barstool Sportsbook App Overall Good

As a huge stoolie for years, I was extremely excited for the sportsbook to finally be live in New Jersey. The sportsbook did not disappoint the hype around it and is overall a good sportsbook in my opinion. I really enjoy the interactive bet features with barstool personalities and all the merch giveaways it has to offer. The promos are usually pretty solid and I enjoy looking out for them weekly. One thing I would suggest to improve the app that fanduel recently starting doing is placing the stats and progress in the betslip during the live games. For example, say I have a parlay with Pat Mahomes over 292.5 yards, I would love to be able to see how many yards he has thrown for right underneath his over/under in the bet slip so I don’t have to go back and forth from ESPN to see how many yards he needs to hit my bet. Overall, it’s a very solid bet and I’ve been enjoying using it since it’s been live in jersey.

Jmoney8210, Dec 16, 2021

Disaster

I have used your Sportsbook for over a year now and I’m starting to have problems. Before the Super Bowl this year I placed bets and won money. When I went to get my money out of my account it suspended my account saying I made a deposit not in my name (my wife’s PayPal). I took the necessary steps to unlock my account and y’all let me back into my account. I tried again to withdraw my money using my master card that is in my own name. I waited over a week for the funds to show up in my account and they never did. I reached out to support about where my money was and they told me “we will be sending you an email regarding further information.” The next email I got was telling me that my account was suspended, once again, for making a deposit using a payment method that’s not in my name. I did not even try to make a deposit again, all I’ve done is try to get my money out of my account. I’ve tried to reach out to support via email and live chat and I’ve gotten nowhere. This is all I know to do at this point. I’m very disappointed by this because I’m a big fan of the Barstool brand and at this point I’ve gotten to where I don’t even want to use your app.

joshiewashis, Mar 11, 2023

Best Sportsbook app

This app is the best Sportsbook app, it is very easy to navigate. All sports are easy to access via the menu icons along the top of the screen. This app includes several cool features for each bet, for example you can move the line of a given bet by simply sliding a “Move the Line” toggle in the direction you choose. Barstool Sportsbook also has daily exclusive “Bet with” props that have boosted odds, where you can choose to bet with experts from Barstool media platforms. They also have other daily boosted odds on a variety of games. Barstool Sportsbook also has some unique bet promotions where they will send you merchandise (hoodies, hats, shirts ,etc) if you choose a certain bet, for example I recently bet on a football game money line and got a free winter beanie hat, whether the bet won or lost. Payouts are quick and easy. Overall, this Sportsbook app is very fun to use and provides a unique experience in comparison to other Sportsbook apps.

Raaberz, Dec 17, 2021

First withdrawal is an absolute pain. Here’s your warning.

For your own sake make your first withdrawal a small one. I tried withdrawing the bulk of my money 4 days ago. I’ve had to send screen shots of PayPal, selfies of my wife and I holding identification, and I’ve had 10+ email/chat sessions. What’s even more frustrating is my second withdrawal I made 2 days ago is already pending in my bank account. Same exact accounts involved! It makes no sense. If I could do it over again my first withdrawal would be the minimum withdrawal amount. Just a classic case of a huge company being happy to take your money instantly then making you jump through hoops for days to get it back. Hopefully this helps somebody avoid the headache I’m going though.Update: almost 2 weeks later and I finally got them to make successful initial withdrawal using a direct routing number to my bank. The process was a huge pain and for some reason they totally disabled my PayPal that is in my name in the process. They won’t give me a reason as to why they did it and apparently there is nobody to talk to to even try to fix it according to their chat/support staff. This is even after they contacted me because of this review. I’m not sure how long I’ll continue to use this app since apparently they can just decide if they want to let you use your accounts on a whim.

Rickyh24, Jan 20, 2021

Description

Introducing a new and improved Barstool Sportsbook & Casino. Custom built for a smoother experience with quick load times, fast deposits + withdrawals and seamless navigation. Get the same Barstool Sportsbook & Casino feel with a new, updated platform packed with exclusive odds boosts, custom offers and promotions, as well as brand-new features.

Bet the way you want through live in-game wagering, cross-sport parlays, moneylines, futures, teasers, round robins, and numerous prop bets. Barstool Casino features your favorite casino games, including live-dealer, blackjack, slots, roulette, and more. Barstool Sportsbook & Casino is available in Arizona, Colorado, Illinois, Indiana, Iowa, Kansas, Louisiana, Massachusetts, Maryland, Michigan, New Jersey, Ohio, Pennsylvania, Tennessee, Virginia, and West Virginia. Barstool Casino is available in Michigan, New Jersey, Pennsylvania, and West Virginia. App features you can count on: MORE WAYS TO BET * Quick Bets: Place fast settling, in-play wagers on various sporting events in real-time. * Parlay+: Create parlays within the same game on select sports. * Odds Boosts: Bet on the best odds boosts available in the market today. * Enhanced promotions, including Bonus Bets and Eligible Cashback. * Move the Line Scroller: Move lines using a scroller button that makes buying and selling points quick and easy. * Custom Teasers, Parlays, and more: Create custom spread teasers, build custom parlays, and have access to live scoreboards for select sports and games. * Bet On Your Favorite Sports: Place bets on pro and college baseball, basketball, football, golf, hockey, MMA, soccer, tennis, and much more. Just a few of the leagues available include the NFL, MLB, NBA, NHL, PGA, UFC, and the NCAA. EASY TO NAVIGATE * Seamless Registration Process: Designed to ensure the easiest sign-up process with our quick and secure online validation system. * Deposits and Withdrawals: Quickly and securely transfer funds to and from your account using your preferred method. Must be 21+. Please play responsibly. Gambling Problem? Counseling Resources Available. Call 1-800-GAMBLER (CO/IL/KS/MI/NJ/OH/PA/VA); 1-800-NEXT-STEP (AZ); 1-800-BETS-OFF (IA); 1-800-9-WITH-IT (IN); Getting help is your best bet. Call 1-800-522-4700 (LA); Hope is here. Call (800)-327-5050 or visit gamblinghelplinema.org for 24/7 support (MA); 1-800-GAMBLER or visit mdgamblinghelp.org (MD); Call or text TN REDLINE 800-889-9789 (TN); 1-800-GAMBLER or visit 1800gambler.net (WV); In partnership with Hollywood Casino Aurora (IL); In partnership with Hollywood Casino at Kansas Speedway (KS); in partnership with L’Auberge Lake Charles (LA); In partnership with Hollywood Casino Charles Town Races (WV) Privacy Policy: https://www.pennentertainment.com/privacy-policy Terms of Use: https://www.barstoolsportsbook.com/legal/terms End-User License Agreement: https://barstoolsportsbook.com/legal/eula