All articles Analytics Growth Infrastructure Product Updates

April Product Update: 99.99% Uptime & New SLA Agreement

Daniel
Daniel

At Qonversion, we know how important it is for you to have a reliable subscription management service. Today, we’re ready to announce our improved backup infrastructure and fallback options to guarantee 99.99% API uptime, so you can grow your business without any interruptions. Additionally, we’ve introduced our Service Level Agreement (SLA), which is available for Growth and Enterprise Plans.

99.99% Uptime Stability Stack

We’ve made significant improvements to our infrastructure to guarantee 99.99% API uptime, even in the unlikely case of our cloud provider failure. Now we have several protection mechanisms that allow us to avoid any downtimes and provide in-app subscription management Service Legal Agreement.

These mechanisms cover all tiers of our infrastructure:

  • Internal infrastructure reliability
  • SDK-level protection
  • External backend-replacement service Qonversion Aegis (based on Cloudflare, 100% uptime guaranteed).

Read our new blog post, where we cover the details of our Stability Stack: a look behind Qonversion’s most reliable in-app subscription management service and SDKs for mobile apps.

To leverage stability updates, please, keep your app with up-to-date Qonversion SDKs.

Service Legal Agreement to Guarantee High Availability

These crucial updates have been proven by multiple tests and make us confident in the ultimate stability of our infrastructure.

Qonversion is the first Subscription Management Service that is ready to commit to providing a 99.99% API availability Service Legal Agreement even for small and mid-size apps. We are proud to offer SLA Agreement on our Growth and Enterprise plans.

Useful Materials

If you have any questions or feedback about our new SLA Agreement or the product itself, please don’t hesitate to contact us.