Welcome App
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Mobile
SDK by Qonversion.
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User Reviews for Welcome App
Works sporadically
Missed calls almost every time. Now it doesn’t even work.
WiFi connection!
Unable to connect/pair my indoor station to my WiFi, which apparently can only be done through this app. I keep getting the message”make sure the indoor station and mobile device are on the same network”, which they are. I must have tried 10 times. No help line or FAQ’s are available.
Absolutely terrible
Hard to know how these guys stay in business. One of the worst apps ever in terms of both design and functionality.
Not intuitive, faulty app
The app is not at all intuitive. It took ages to log in and connect my device. Once it was set up after I received the first call it “removed my device” but refused to let me add it without removing it even though nothing appears on the paired list. An endless headache with no support. Would never use it if my building wasn’t wired with this system.
Terrible UX
If you’re on a call the app crashes when you try to view your door. Isn’t smart enough to put the call on hold, or even provide an error message. What app developer allows their app to crash, knowingly, during what has to be a major use case issue? Very clunky / outdated overall UX - slow to display video. These guys did not invest in thoughtful design. Would not recommend.
Can’t turn Ringing Notification off
Cannot turn off notifications. Not from the App itself nor from the Notifications. Using iPhone 10. Annoying as my phone rings with every door bell and i cannot stop the notifications.
Worse app ever
It stopped working and there is no way to fix it
Does the job.
I was able to follow instructions on my wall panel and in app to pair to the device. UI is definitely clunky but it gets the core thing right - shows me video feed and allows me to unlock. I dont need it to be pretty or more intuitive theres literally one button and function.
Multi billion dollar company cannot get the basics right
Terrible interface. Doesn’t work properly. No clear instructions. Clearly designed by engineers who have never looked at the competition. Here is to hoping that ring or Nest come out with a competing product….
Awful
Horrible app, slow, useless... and right now not compatible with iPhone 11. Apple please force them to test the app before rolling out updates. These guys are a complete mess!
Description
Experience the door communication of your Welcome system on your smartphone or tablet! Never miss a door call. With the Welcome app all calls are transferred directly to your mobile device.
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