VyStar Card Control
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User Reviews for VyStar Card Control
App doesn’t work anymore
I’m getting alerts that say Card Control, but the app won’t let me get in. Keeps saying.. trying to establish secure connection. Never lets me in. I tried uninstalling and re installing the app to no avail. I checked my IPhone to see if I had the latest update, and I do.. so I don’t know. Honestly, this service would get much higher marks if it worked again. I had found out immediately when my card was compromised, and I was able to cancel the card faster because of this app. I hope they get it working again.
Perfection
This app is perfect. You can customize push notifications to notify you of things that matter to you most. Mobil check deposits are quick and easy. Transferring funds internally is fast and simple. Managing all VyStar accounts like auto loan and credit card, from the app is easy. Card control makes to easy to turn debit cards on and off. It’s a one stop app to take care of all of your banking needs. I’m super happy with the app and how it performs.
Love this app!
This app saved me from potential major damage. My card number was stolen, most likely from a skimmer. Got a notification of an illegal charge in another state. Luckily the charge was small. I was able to immediately deactivate the card. Three more charge attempts were made on the card. All were denied! Haha, KMA scammers!I’ve noticed now the notifications of transactions are instantaneous in most cases. Before it took about a minute or two. One feature I would like to see is the ability to add my unsecured Visa card.
Never works
This app has been down for two weeks now. If you call support all they tell you to do is uninstall and then redownload. I tried that more than twice and still nothing. Only way to access your funds is to call support and ask them to turn it on for you. If you’re like me, you like to lock your card when you’re not using it to cut down on anyone trying to compromise your card. Nobody wants to sit on hold for an hour or more just to ask someone to turn on their card when I should have access to my funds at any given time. This is such a major inconvenience, such as when they had all those issues with the regular banking app. Sad to say but vystar might be losing my business after this latest inconvenience.
Why have this app?
I would say this app is unnecessary! Every other app that has these features are within the main bank app. The main frustration is that we download this app and it doesn’t work at all. It crashes every time you want to use it. It’s scary to think that if something happens you are unable to lock your card because the app doesn’t work. This is a safety issue. We won’t have the time to call and freeze the card before everything is gone. I really don’t like this at all. IT TEAM, please, please listen
Never ending issues
You would think that after waiting for close to 2 months of fixing their problem with upgrading their App, you would not face a problem as a Customer, well I was wrong, I transferred money internally, and it’s not showing, I paid my credit card balance at least 90% of it and still not showing.Vystar went down the drain right after they change their CEO.Disappointing service!
Way to fix unnoticeable bugs by breaking the app itself!
The app had been doing what it was supposed to, probably worthy of 3.5 stars, because it HAS to go through the mobile banking app to operate, instead of optionally working as a standalone app.However, as of the last update, The thing keeps going on a loop trying to establish a secure connection, or so it says. I know it is the app because I’ve tried multiple networks, and even removing and reinstalling to no avail.
No longer works after VyStar updated their system
This app stopped working after VyStar updated their system months ago. I filed a report and even though the staff has been working on it for months it’s still not working. I get a “more than one user” error message when I try to open it. No one seems to be able to fix it. I’ve deleted and downloaded this app and the mobile banking app multiple times and ensured my phone had the lasted iOS update. Still doesn’t work. I still have it on my phone in hopes it’ll eventually be fixed but I’ve pretty much lost hope at this point.
Awful
This is got to be the worst app on my phone. For an app that is so important to the ins and outs of my daily routines, Vystar has been so incredibly and progressively useless. I am hundreds of miles away from home, and none of my accounts are loading. Not on the app and not on the website. My funds are inaccessible..on a holiday for God’s sake. This is the last straw. I have been with Vystar since 1997. I am withdrawing all of my funds and moving them to another financial institution. Vystar as a whole is going downhill and I’ve never seen a company so unable to find quality software technicians. This company is the purest representation of INCOMPETENCE.
Why bother! Works on to add card then stops
This would be a great app if Vystar hire some IT developers who knows how to fix the main issue! 1) after downloading, the app works fine for you to add your card and info, after that it will not open again, it will only allow you to see the message prompt but when attempting to view via the app, the error secure connection fail will appear, 2) why show the number of messages via the widget but not allow the user to open? This is very frustrating, especially when I need it the most because someone has stolen my card info, had to call and hold for over 40 mins to block card bc app wouldn’t allow me to do so, during that time to got 7 transactions thru! Get it together vystar, you could loose customers who’s been with you all for many years!!
Description
VyStar Card Control provides you direct access to your VyStar Debit, Business Debit, HELOC, and Health Savings Account Card. Take control of your card with these features: • Turn your card on/off with ease if your card is misplaced, to prevent fraudulent activity or even to control spending. • Location-Based Alerts and Controls • Be alerted of transactions in real-time • Establish spending limits and get alerted when transactions are above your limit. • Add a travel plan to allow your card to be used while traveling.
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