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User Reviews for UGA
New Bugs with the New Update
The app used to reliably track buses (though they were always a few minutes behind the expected arrival). Now, it often displays all routes as inactive. Even when correctly displayed as active, buses rarely appear on the map. This bug persists after multiple relaunches of the app. It’s also annoying that the interface to select/deselect certain routes for viewing has been moved from the upper right corner, and integrated into the bus stops’ interaction pages. It’s a headache to navigate. At least the app doesn’t crash every other time you open it anymore.
Better & Better
The updates to the mobile app are getting better and better with each release. I can tell the icons are being updated and the bus route is really nice to interact with. The mobile app team is doing fantastic. Can’t wait to see how it continues advancing.
App doesn’t work, doesn’t help that websites don’t either.
You are supposed to be able to use the app to access the health center, registration, the online learning service, etc. none of these things are very stable on the computer, so when the app does decide to work, they still don’t load correctly or at all. That’s fine though - chances are the app will crash or misdirect you before you get to try whatever you wanted to use. How frustrating when we are increasingly expected to be able to access these services 24/7 and the tools to access them don’t work 99% of the time.
Can’t login
This was very useful and convenient up until we had to do the authentication through the duo app. Now I can’t get in ELC at all. It takes you to the page where it says it sent you the push to login through the duo app but when you open the duo app then hit the approve button, then go back to the UGA app, it just stays there and doesn’t do anything. The only way I can get into ELC is on a computer. It doesn’t even work is used through chrome app. Am on iPhone 7.
Deck Check never works
This app could be fantastic if it did what it says it will do. The Deck Check is an awesome feature but it never works. It’s never updated in real time, it’s inconsistent and it may go days without updating the parking spaces available. Worthless. My daughter commutes to uga and needs to park in the decks. I really wish we could know ahead of time if there are parking spaces available.
Great updates
The app just keeps getting better with every update! I can really tell that the mobile app design team is working to improve the app.
Buses Disappear off the App
This happens too often where a bus will appear on the map one second, and I’ll need to catch it to get to campus and then it just disappears off of the live map. Made me late to class a few times because of that reason. The whole live map will sometimes show 0 buses running as well which makes catching a bus very unpredictable.
Not working since update
The app was working perfectly fine, but ever since this new update, I’m not able to see the buses or routes consistently. It’s just showing a blank screen when I try to click on a bus route. Not sure why it keep doing this, but can this please get fixed ASAP?
Bring back the old design! New update STILL horrible with one handed use
The new folder based design is horrible for one handed use. While the recently used folder brings some features down the screen for better one handed reach ability, the old design I can just tap the bus icon at the bottom and I don’t have to stretch my finger and I can track the bus. Now, I have to stretch my finger all the way to the top of the screen, horrible for one handed use. If you pin your favorites, it goes even further up the screen making it impossible to use this app one handed. Horrible app design! They need to conduct user experience research before pushing new app designs. Bring back the bottom navigation at least please!
Useful For Bus Stops
The app is very jumpy; it’s not smooth at all. It does work for the bus stops and their routes which is primarily what I use it for. I tried using it to access Athena and ELC but it doesn’t remember my ID which makes it a hassle to use. Every time I login it links me to the login, then my settings that say they’ll remember my ID when I login. If this feature worked, I might use the app a lot more.
Description
The UGA Mobile App is the best of the Bulldog Nation in one, central mobile app for students, visitors, parents, faculty, staff and fans. It’s the official mobile app of the University of Georgia. Features include: * Bus trackers for UGA Campus Transit and Athens Transit * Campus map with buildings, dining halls, computer labs and print kiosks * UGAMail access * eLearning Commons (eLC) access * Parking deck and lot information * UGA Involvement Network for student organizations * Customize your home screen tab bar * Touch ID sign in for applicable iOS devices * Ask SGA The UGA Mobile App is a collaboration between the Student Government Association (SGA) and Enterprise Information Technology Services (EITS).
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