Icon TouchTunes

TouchTunes

  • Music
View in App Store

TouchTunes

  • Music
4.9
674.4K ratings
Age Rating

12+

Seller
TouchTunes
View in App Store

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User Reviews for TouchTunes

1
Show the right song?!

Love TouchTunes (other than my area keeps raising the price for a song) but can you please at least show the current playlist so I can see what I have to hear until my song plays. I’ve seen the same song every place for the past day and I know T-Pain doesn’t play electronica or Irish music.To amend why my review went down stars: “your songs will play in 7 songs”, it’s been at least 12... and I lost count after that so glad I played for them to come next, could have been nice to have a better estimate..... To amend yet again, this service is good on places that have low attendance, in a moderate area and definitely not on a holiday. You should probably advertise places that “close the juke box” before patrons buy a song... since the server just said that they close the juke box on ‘big days’ if this true then you need to let your patrons know. I think I’d rather go straight to the bar and ask for them to play my song, at least it will play in the 6 hours I have been here.

Bloundiegirl, Mar 17, 2019
1
Baaaad Move on the Update

As a bar manager that has been using this app for several years, I cringe at the thought of how much money I’ve spent on this app (over 3000 plays, you do the math). Nevertheless, I’ve always enjoyed (and continue) to use it. Prices always seemed fair and it’s a great help when a customer requests a song or you need to change the atmosphere in the bar. Over a year ago or so, ALL credits worked at ANY location. They changed it to check-in locations only. Not a big deal, considering previous stated circumstances. However, this new update is a complete sham. They return the “everywhere” feature of versions past, but lower the credit count because it’s a “new” feature, I guess? Has always been 18 credits for $5, and is now 12 for the same price. As a loyal customer for years, SHAME ON YOU. I never write reviews (I’ll go ahead and sincerely give you 5 stars for versions past),but this appalled me. I’ll just be using my manager reward credits from now on, until they get rid of that....YOU CAN DO BETTER, TOUCHTUNES.

Dirtyfromdust, Oct 13, 2018
5
I love hole in the wall bars…

so I moved and was needing another hole in the wall bar to establish roots at but this place besides the look does not really meet the criteria for a good hole in the wall local bar. The bartenders are rude to most people that are not in there inner circle. However, no one besides the bartenders qfriends are really welcome to the tight knit local hole in the wall group. Looking at the previous reviews it is shocking that this place is still in business. Done with the place. This is not a one and done review. After hoping and praying that this place could replace my old hole/local bar it is clear that it is the lowest level of white trash. Trust me if you go to this place more than 5 times you will figure out that the bartenders and their friends not really friendly… I grew up as white trash but this place might be a great place that shows an example of hole in the wall bars except for the fact that it is really not an overall friendly place. Please take my advise and avoid this place.

Dirxhurfjodfj, Dec 22, 2021
1
This App Cheated me out of Money

This app is complete trash. While at the bar last night I bought the app with numerous credits and then purchased a song, interested in how it worked. It immediately showed that my song had been played and took the credits. I assumed it was just a poorly worded notification and figured it would play after the 3 song queue. It never played. I kept waiting thinking that I had made a mistake, double checked where i was and that I was selecting the right bar. So I went ahead and just bought the song a second time since I had already wasted my money on credits. This time a 7 song queue. It never played. I waited through 15 additional songs before we finally left the bar and the song never played from either purchase. Now I have fewer dollars with only a few worthless credits left in an app I’m going to just delete anyway as it’s trash. Don’t use this unless you want to burn your money on an app that can’t do the single thing it is built to do. It will just take your money and give you nothing in return.

GuySwann, Mar 18, 2018
1
Terrible design

Normally I don’t care to make reviews but I figured I’d help people save money... It’s cool not having to get up to go pick a song and swipe your card or insert bills every time you wanted to hear a song but the system they have in place is poorly thought out.. The play next option ruins everything, I chose a couple songs and they kept getting bumped back and back because other people paid more to hear theirs next so I decided to try the play next option so I selected that option and the cue showed my song as being next, well then someone else did that after me and my up next song got pushed back a song, and then again and again... Next thing you know the 4 credits I spent to hear my song next was 9th in line 5 minutes after I did that option. My song went from next to 9th in line in 5 minutes for 4 credits... Not only that but people kept selecting the next option so that the 6 songs I selected prior to that still haven’t played after 3 hours of being here. Just save yourself the money and disappointment and let everyone else make their mistakes with this app...

Johnny clegghorn, Aug 27, 2018
1
You are only a customer until you give them your money… unless you are rich.

I got a response from TouchTunes when I complained about their ‘FastPass’ bull, that it is so poor unfortunates that come into the bar late can still hear their music… well what about those poor unfortunates that already paid them a buck or more for what they wanted to hear? Guess once they have your money you don’t matter. Time to show this con game what we think by letting establishments that have them that we won’t play their game. Oh, yes they give out free plays, and most are to the establishment. So besides getting ripped off, the bar gets bonuses for it. Maybe it is time the bars have to pay for entertainment, pay for music, and treat their customers with a little respect. How often do you hear from a bartender that it’s quiet and it’d be nice if someone played some music… well tgey are on the take since they get compensated for saying that as soon as some sucker plays something.Worst app there is. Total ripoff. Time that the FTC investigates TouchTunes and takes them to court for Monopolistic behavior, being a Monopoly… and breaks the company up.

LakLanMan, Sep 07, 2021
2
Stole My Credits

I downloaded this app just because I didn’t like the music was playing at Applebee’s. I bought like $6.00 worth of credits (6 songs) and decided to play “Driver’s License” on repeat six times. After clicking the “play next” button six times, my credits were gone and I was ready to sit back and enjoy my tunes. However, after the third time playing, the song switched to a song I didn’t choose. Confused by this, I reached out to the app’s “DJ support team” questioning why the song stopped playing. The automated response back said that a DJ would reach out to me shortly to address the issue further. After about four hours, I still have not heard anything from any “DJ”. I then requested my credits be reimbursed to my account. Lo and behold, still not response. I lost $6.00 and a chance to make the people of Applebee’s question their restaurant choice. Thanks JerkTunes

lana.j.k, May 19, 2021
1
Disappointed

I’ve seen one review similar to what I’m writing this review about and how they just get people to spend coins. I’ve wasted coins before and just started to realize that they’re going to waste Cus I never get to hear the songs I put on. For example last night I was at the bar and I paid for two songs. After 15 minutes my friend asked if my song came on and I said no and I had picked two. So I went back to try to have it play sooner so I paid the extra 4 credits. After an hour I didn’t hear the song. I’m mad Cus I’m leaving I’ve spent enough time at the bar and so I checked the app to see if there’s a way I can cancel my songs and nope, even more disappointed that I not only will be not listening to my song but people that didn’t pay will. You guys should have like a song cancel option and therefore you can get the coins back other than that I wasted time and money

Looperr, Jan 15, 2018
5
Beyond irritated

I was singing this app’s praises when I first got it but you all are dirty with the way you do things. Credits should apply to ANY bar, not just one at a time. And if you purchase the credits, there should definitely not be a time limit on when you use them! And my biggest pet peeve is the option to jump the line. I spent 2 credits on a song last night and never heard it because people kept skipping ahead of me. I was at the bar a full hour after the purchase and it never came up until finally I got petty and spent 4 more credits just to hear it. However, I deserve a refund for the 2 credits that were wasted. You either need to do away with the skip option or else give it a limit so that my song will eventually be played even though I *only* spent 2 credits on it. I’ve been using TouchTunes since this summer and that particular problem has never happened before- and I was in a small bar. I find it hard to believe that there were that many people spending 4 credits per song just so theirs would be next. That makes me suspicious that you are just making it look that way to get some of us to spend more credits.

Momo927777, Oct 28, 2017
4
App doesn’t work

First off, I found that it had deleted about 20 of my credits after 4 months of non-use. That is thieving, plain and simple. Second, when trying to buy more, it does nothing. I select Apple Pay and all it does is return to the credit screen. I select CC and put in the information, select save, and again nothing happens. It doesn’t even save the info I just typed in. And dumps me back to the credit screen which still shows only 1 useless credit. I don’t use PayPal, so don’t bother pushing that.I even deleted and reloaded the app from the store, and it still does nothing. It did let me select where I wanted to play a song, but that was all. It won’t let me buy credits which makes it totally useless. I don’t get thrills just be able to see what others are playing.

rcwkid, Sep 12, 2021

Description

In the mood to hear your favorite songs? Ready to get the vibe going? It’s time to take control of the jukebox and get the party started!

Download the TouchTunes app to play the jukebox at over 65,000 bars, restaurants and local hot spots. Enjoy a personalized experience based on your play history and preferences. Quickly queue up songs from a handpicked playlist that you can create in the app or by syncing the music already on your phone. You can also select your top artists and genres and we’ll recommend songs for you. Features: • Earn free credits and other perks! • Get local deals when you enable push notifications and set your location to Always ON. • Be the DJ at over 65,000 TouchTunes jukebox locations. • Take your song credits on-the-go and use them at any TouchTunes location within the U.S. • Personalize your experience and make it easier to find your favorite songs, artists and genres. • We’ll throw some recommendations your way to keep things fresh • Check out the top played songs and artists that you and the venue have in common before playing • Jump the line with our popular Fast Pass feature • Find TouchTunes jukeboxes nearby and explore their music vibe before you head out. • Having Trouble? Our support team is standing by to help. For exclusive content and updates, follow @TouchTunes on Facebook, Instagram, and Twitter. If you have any app feedback please email us at [email protected] Continued use of GPS running in the background can dramatically decrease battery life.

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