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User Reviews for SecuritySpy
Greatly improved
App is really maturing! When perusing video captures, I’d still like to see the last viewed video highlighted, so I can keep track of where I am in the list—maybe even provide a favorites toggle. It would also be great if captures could be saved to my photos. Lastly, a means for setting a maximum upload speed to the ftp server would be appreciated, as my broadband has slow upload and SecuritySpy often hogs it—VOIP service is interrupted during these times. Thanks, Ben!
Issues with latest update
Had been working flawlessly prior to the latest update on my iPhone. Now when you rotate screen to horizontal position when viewing camera it does not work, search for audio and video files retrieves no files from server when they exist, and date picker is scrambled when viewing.
Keeps getting worse with each of the
The playback on SecuritySpy keeps getting worse each update. I have owned a copy of this since 2020 you used to be able to do visual scrubbing on the computer and now you can’t do that. That really brought things down because finding details it became very hard now the app is getting the same way. This latest update the claims to improve stuff is absolutely the worst you can only got five seconds at a time and when you have 24 hours to go through it’s painstaking. Especially because you can only go five seconds forward and not back and there is no visual fingers scrubbing as there was before. I thought t for this guy. We are after spending a lot of money on this and spending a lot of time learning it. We are new because he’s not listening to what people want.
Problem with latest update
On iPad, when resuming the app, the previously selected camera is not displayed, but rather the first one in the sequence. This has been a problem for over a month. I have to keep swiping to the camera I had previously selected every time the app is brought to the foreground. This is a easy bug to fix, but yet has remained for over a month. Why is this issue not being address in a timely fashion?
Fantastic App - could use a few enhancements
Would like the ability to use the last opened Multiplex screen as the starting screen when I open the app
Hands-Down Best Security Camera Software For Mac!
Yes, the IOS version of SecuritySpy was released about five years ago and initially had some issues, of course, which have long been corrected. I have used the MacOS version for about 10 years and rank it among the best for support, innovation and reliability. Ben’s personal commitment to this product is beyond any reasonable expectation. I have 12 cameras recording 24/7 with both vehicle and human motion detection to alert me of unexpected approaches. If I have an issue, Ben’s personal response is prompt and courteous. Problems admittedly were my fault for not reading the very clearly written user manual!
Look elsewhere for cctv software
I’ve had several versions of this product and none of them work easily or reliably. Sometimes they will function properly for a week or two but inevitably they crash and if you don’t check the system routinely you could be left with days weeks or months of unrecorded footage. The developer is pretty greedy and charges for updates and adding additional cameras to the software. Fortunately camera manufacturers and others are now releasing free or very low cost software that does everything this product does and more
Killed the schedule
This version killed the schedule. If you have a schedule to arm the cameras for example, from 7:00 am to 3:00 pm and for some reason before 3:00 pm you have to manually disarm it, next day the schedule will not arm the cameras until you go to the app on the server and set the actions back. I already contacted the support several times and I always got the same excuse, “there is an update coming soon” but it never happened.Ben, you’re aware about this bug, please fix it.
Probably my most important app
Been using SecuritySpy app and the desktop version for several years. Features and usability are excellent. Reliability and speed (important!) exceed any reasonable expectation. Support is prompt and friendly, often from Ben personally. It doesn’t get much better than this, folks.
iOS 14 Upgrade introduces issues
I like this app but ever since iOS 14, PTZ controls have gotten more and more sluggish and glitchy. Manual PTZ controls disappear when rotating a full screen live view and often when controlling a camera, video and audio will drop (getting the red X in center screen). Also when controlling a camera the app will completely drop back to the standard camera picker view. This last one may be due to a change in iOS 14 regarding touch sensitivity settings as it seems iOS 13 was not as sensitive to finger drags where iOS 14 is - and translates a finger drag to a “go back to the previous page”.
Description
The official iPhone, iPad and Apple TV app for SecuritySpy. The essential component of a complete video surveillance system for your Mac, iPhone, iPad and Apple TV, this app allows you to easily monitor your CCTV system from wherever you are. This iOS app offers the following free features: - Live video and two-way audio from your cameras - Receive push notifications when motion is detected - Control PTZ (Pan, Tilt, Zoom) for cameras with these features - Save or share images from your cameras via email, iMessage, iCloud Photo Sharing and more - Arm or disarm camera recording modes - Easy setup with auto-discovery of SecuritySpy servers on your network - View and manage multiple SecuritySpy servers Additionally, there is an in-app purchase to add the following features: - Multiplex: cycle through groups of simultaneous live camera views in full screen - Captures: play back previously-captured footage from all your cameras, including motion-detected clips, image files or whole-day movies This in-app purchase is a one-time payment that covers ALL devices linked to your account.
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