Schwab Workplace Retirement
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User Reviews for Schwab Workplace Retirement
buggy
App used to be better. Since the update, things are now harder to find, and worse, the app utterly fails to log me in with face ID on a repeated basis, it will forget to ask for face ID, or just forget that I have that option selected. It smells like they did not want to take the time to design this app well, preferring something pretty looking over something that works well.
Features missing lately
Was an adequate app for causal tracking of employers 401k and Roth accounts. Recently seem to have lost the ability to change investment instructions via the app. Can currently still adjust contribution percentage when you want but I no longer can adjust investment percentages to funds offered. For folks who want to adjust strategies on market movements it’s frustrating.
Meh
Does baseline of what I expect. Doesn’t look from this decade, only give small bits of information that I am not interested in and the open/close/logout buttons are all random. Just went in to see my total retirement, but minus all my contributions, to really see what my account made—and can’t do it. I expect a lot out of my wealth apps—especially when I put so much money in it. Doesn’t seem to reflect in my digital experience. Gave two stars instead of one since it doesn’t have bugs.
Cumbersome app. Cannot see what my actual contributions are
This app is not user friendly at all. You cannot see how much you’re actually putting into the account and you can’t see what percentage of my paycheck I’m putting into the account. Somebody should simplify this app so that it’s more user friendly I have referred several of my coworkers to this app and they can’t figure it out either so they’re not even going to join they went a different route which means Charles Schwab is losing money because they refused to come up with a simple easy to navigate app.
Monktavia Rebuttal
This app is great idk what your talking about when you say it’s poorly designed. Judging by the fact you complain about the app in your comments but rate it 5/5 it appears your a nonsensical individual who is afraid of Schwab for no apparent reason and should not be trusted in terms of writing an accurate review. This is a great app shame on you for saying otherwise. just because you can not budget well enough to fund your 401k sufficiently does not mean the app is poorly designed. Shame on you.
Why?
It amazes me that Schwab was able to come out with such an amazing app for the standard brokerage services side of their business, but then when it comes to this 401k interface, they produce an app that is so horribly designed. Why couldn’t they simply make this side of their business interface similar to the other app? Why can’t it be integrated? Why can’t I just see a regular table of my investments and their performance? Why does this app have to be so noisy with random calculators and multicolored graphs that I can’t even tell what the hell is going on? The regular brokerage Charles Schwab app is the ideal app. This app is terribly designed. 3/5
Slow, bad calculations
Very very slow website. Very very slow sells and buys. Very cumbersome and difficult to find or do anything. All buys, sells, and reinvested fund calculations are incorrect. No matter what calculator you use. They will NOT answer questions in regard to erroneous calculations. AND DO NOT use Quicken for investment decisions since Schwab sends incorrect, and missing information showing incorrect average price. Even online, their calculations are incorrect. Do simple multiplication or division on info Schwab shows and you too will be confused with NO EXPLANATIONS! These folks are sucking pennies from everyone and no explanation. And no, they do NOT show any fees....just magical extraterrestrial math! Terrible as a fiduciary and even worse as a administrator of your hard earned money. And they will NOT answer your inquiry...they send canned answers that don’t pertain. Won’t look at screenshots and will tell you they can’t even though they allow you to send them and encourage it! They simply do NOT care about you...ONLY their coffers. Can’t wait til I turn 59 1/2!!!! TD much better. Schwab appears to be crooks hiding behind obscurity and secrecy. NOT transparent at all!!!!
Solid App
I like the fact that the app gives you the ability to see your percent invested and the breakdown of how your money is being invested. The only thing I don’t like is that if you want to change your plan, you can’t simply click on your contribution, where you change your percentage and then click on the section that would allow you to change the plan. You have to click on the top right drop down menu, then click on history and then you can adjust which plan you are invested in percentage wise. It’s a pain in the neck.
Could be better
I know this is not the same as looking up your data on your desktop on their website but still this app could be more helpful. I’m not going to complain about various minute things but one thing stands out - when they state your balances it should say right there as of what date and what time. You don’t know if you’re looking at your previous day balances or the current day after the bell. Also, being able to quickly and intuitively find info like one’s current contribution selection would be handy. I don’t think this info can be found on the app right now.
Retirement Calculator way off
With the newest update, they screwed up the feature that I liked best about the app, the My Retirement Progress. It is now predicting that I will have $81,000 a month at retirement while assigning me $0 in current balance. Not sure how that is suppose to happen. The laptop calculator is still working on the laptop version, but these crazy numbers that aren’t based in reality seriously undermine my confidence in the previous estimates (that are in line with the laptop version). So much for reassurance that I am on the right track.
Description
What's New in Schwab Workplace Retirement Mobile 9.1 • Support for dark mode. • Link to My Financial Guide on the overview page. • Various security enhancements and minor bug fixes Feature availability depends on both plan and participant settings. Schwab Retirement Plan Services, Inc. provides recordkeeping and related services with respect to retirement plans and has provided this communication to you as part of the recordkeeping services it provides to the Plan. ©2023 Schwab Retirement Plan Services, Inc.
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