RTD Mobile Tickets
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User Reviews for RTD Mobile Tickets
Win for Most Frustrating App
Don’t even know where to start. 30 minutes getting user name and password to work on laptop and phone. The app seems to be completely different??? Added payment method to computer but doesn’t show up on app. Tried to add payment method to phone but no place to save it. I bought a $3 ticket just to see if I could save payment info. Nope. Why is there a screen for saved payment methods if there’s no way to save the payment? It is saved on line but they don’t talk. Tried reinstalling the app. Nope. I really don’t need this frustration. Clearly there are better ways to get home from the airport.
Abysmal App
Bad. Lol. First time using it and Apple Pay never worked. When switching apps, it auto logs you out each time. Frustrating when you’re trying to show your ticket and have to relogin each time. Still no apple wallet for three years running now. The app constantly takes your to safari and to RTD website for any additional info. I couldn’t pay with a normal card as the app wouldn’t accept payment in any form. Eventually paid in their website via safari then went into the app to see the ticket. Terrible app developers.
Good, but could be better.
It’s really nice that we can buy tickets prematurely, however, I have an RTDCollegePass and it would be nice if we could add passes onto our accounts. It would also be nice if we could see the train/bus schedules without the app transferring the request to Safari. The other app RTD Denver (bus icon) is way better for looking up schedules and even shows the estimated tram location. You should definitely think about adding these features to the app, otherwise it’s almost useless for a college student.
Needs Apple Wallet support for student pass!
I commute daily using RTD buses from my home to school and it would be excellent if I could just add my student pass to my apple wallet and pull it up whenever I get on the bus without having to bring my card every single time. I sometimes go to the gym and bringing my wallet with me is problematic. I don’t see why this is not an option yet, given that the card already uses NFC.
Cannot buy tickets in advance on NYD
I started a new job that makes commuting by the light rail a perfect option for me so I downloaded RTD Mobile Ticketing to buy some tickets in advance. However, I can’t buy tickets in advance because RTD is free today for New Years Day so when I click buy tickets a notification comes up saying today is free and it won’t let me purchase tickets, even for future use when I go through My Wallet. This is a horrible programming oversight. Seems like this app has a lot of glitches to work through to be reliable. It’s frustrating that RTD can be hard enough to use and rely on for commuting and then there are extra barriers like the glitches in this app that discourage using public transit. For such a progress city and a state that cares about our environment it’s sad that we don’t have the leading, most cutting edge public transit. Come on RTD, get your head in the game and be an industry leader!
This app just works
I don't know if all the bad reviews are just plain wrong or if there might be something to them, but all I know is this app makes it completely effortless for me to get around in Denver every time I'm in Denver. I buy a day pass with airport and badabing, I can go anywhere on any bus or train. It's really nice.
This app is great!
It saves me a lot of time by getting tickets online instead of waiting in line at the counters. However, it would have been wonderful if it lets me save tickets to my wallet. In that way, I don’t have to log in to the app and show the tickets. It is especially beneficial if you buy monthly passes via this app and it is a bit painful to login twice every day to get your tickets.
This application is worthless please advise RTD riders of iPhone issues.
I was advised by an RTD supervisor to reload the RTD ticket application. I did this after being denied service on two busses while on the phone with the RTD supervisor. The application then changed my password and says that an email was sent with the new password. I did this 5 times. No email was sent to my email address. Yes I did check spam trash primary etcetera etcetera. I was one hour late for work. Still attempting to correct issues with the applications for my ride home, this is still not corrected, nor have I received and email from RTD to correct my password reset. Please provide a link for reimbursement of ticket purchase.
Not Friendly for the Disabled
My son has CP and is visually impaired. He uses enlarged text on his cell phone and it’s impossible to see anything in the app. He keeps accidentally hitting the activation for the tickets and the tickets show up as used even though he never used them. It makes absolutely no sense that your tickets has to be used immediately after activating it and that they expire without being scanned. Shouldn’t they show up as used only AFTER the driver scans them?? Worthless app.
Easier than “Statica” made it out to be
I downloaded the app, chose to purchase a day pass(at a student discount rate), was able to chose when to activate the pass, had the choice of whether to save my cc or not, and easily activated the pass later with no problems. May have taken 5 min or less to do all this and the app never made me purchase anything or save a credit card. Nice going RTD, I am surprised. I am not sure what Statica did wrong with her setup but the app does not behave as she stated in her review.
Description
With RTD Mobile Tickets, you can bypass the line and vending machine by purchasing a day pass right from your phone. Benefits • No exact change required • No lost paper tickets • Your phone is your ticket • Secure accounts store your credit card information to make purchasing easier • Connect to other RTD resources like the Trip Planner and Next Ride app
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