RadiusOne - Supplier

Name: RadiusOne - Supplier
Rating: 1.59259 (81 reviews)

Business

View in App Store

RadiusOne - Supplier

Business

1.6

81 ratings

Age Rating

17+

Seller

Highradius Corporation

View in App Store

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User Reviews for RadiusOne - Supplier

Error message

Every time I take picture and submit I get the same error message. Something went wrong! Well that doesn’t help me at all. Taken 18 pictures of same check and get the same message. It does it to every check I take picture of. Deleted app and downloaded it again. Garbage. Need better development. Click on app support in the App Store and guess what. It doesn’t work either. How can I post payments when it won’t accept picture? Garbage. Make sure it works before rolling it out

098)(565;43:/21@&$)(;, Sep 03, 2019

Buggy all the time. However this one is new

I can’t sign into the app because it tells me I have to update. I go to the App Store and it doesn’t even give me the option to update. Nor does it reference the release version that the app did when it wouldn’t let me login. The app says 3.0.7 but the release in App Store is only 3.0.6Usually it let me log in but just crashes, insists I scanned the check wrong or various other issues that require me to keep scanning or manually entering the totals over and over again.

errmagwad, Aug 04, 2023

Does not recognize checks

This app is *specifically* made to deposit checks and it does not work. I have been trying for the last 10 minutes to scan one check and it will not recognize it- this happens 80% of the time I try to scan a check with this app.I place the check on a plain dark surface, I flatten it, I make sure everything lines up, I’ve even tried using the app on different devices in case it was my phone camera. Nope. Just the app not doing what it was designed for. Not only have I wasted the last 10 minutes trying this, I’ve wasted time writing this review, and I have to waste more of my time calling our department (and be on hold) to try and process the check a different way so I can continue on with my work day. Very, very frustrating and disappointing.

justdoyourjob, Oct 02, 2019

The worst

This app used to work great for me for several months. The last 2 months, I’ve had nothing but trouble with it. I spend more time trying to deposit checks than I do anything else in my life. I do everything I used to do with the SAME app. Good lightning, dark and flat surface, and I can’t get a check to deposit for the life of me. Nothing has changed with how I deposit checks except this stupid app. If it were up to me, I would have axed this app long ago.

kathryntrainup, Nov 12, 2019

Worst app ever

I’ve never posted a review for anything before but this app makes me so furious I feel I need to. Every time I try to deposit a check I get the “cannot accept check image “ and “something went wrong error”. Takes an average of 10 times to get the image to go through and I’m using a plain dark surface for a background every time. Someone needs to get this thing fixed.

KMD385, Sep 09, 2019

Does not work on a consistent bases

It recognizes the from of the check as the back and keeps asking me to flip the check over, very inconsistent as to how many attempts I have to do for it to finally recognize and accept the checks, very frustrating!! Terrible app to do business on! Not recommending period!!!!

lenzede, Jul 02, 2021

It’s been fixed

The new updates are awesome!!!! I like the automatic scan function for scanning checks!!! Works every time now!!!

PATHETICAPPTODAY, Nov 20, 2019

Image capture is awful

*** Updated Review - The updated image capture feature has resolved all issues I’ve had in the past with this app. All features are easy to use and deposits are completed quickly. My company switched to this app recently and while there some positive features, the image capture component is incredibly poor. Nearly every check deposit requires multiple attempts which is both tedious and time consuming. Recently announced upgrade to improve this problem has so far not done so.

SFspotttydog, Dec 11, 2019

Was horrible. Now much better

When my company made us switch to this app for depositing checks it was absolute trash and had so many issues. Now it thankfully works much better. Given how critical this is to my job I hope they continue to stay on top of it.

SP6836, Jul 13, 2020

Worst App I’ve ever used

Most frustrating and disappointing app I’ve ever seen. The tough part is this is tied into my job and has made my life so much harder. I have customers that are waiting for me to scan an check and I spend 30 minutes wasting my time and no scanned check. Shame on you guys. You are literally effecting my job with your atrocious app.

yelp is a joke #1, Dec 31, 2019

Description

HighRadius radiusOne™ Network is the world’s first network enabling digital collaboration between supplier A/R processes and buyer A/P processes. While credit-to-cash technology provides process level automation, the radiusOne™ Network focuses on filling the gaps in supplier-buyer collaboration created by standalone technology. Built on top of the HighRadius Integrated Receivables platform for credit-to-cash, radiusOne™ closes gaps in collaboration between buyers and suppliers for processes across credit, billing, collections, payment processing and dispute resolution.

The RadiusOne mobile app enables in settlement of open A/R transactions with incoming payment through various payment methods like Credit Card & Checks. Key Features: 1. Remote Deposit Capture allows you to scan checks and remittances, and create digital deposits. The digital deposits can then be transmitted to your bank via a secure Internet. 2. Enable companies to accept credit card payments across multiple origination points natively from their ERP system. 3. Secure tokenization capability via transaction processors and eliminate storage of sensitive transaction information within your environment. 4. The PCI-DSS-compliant solution uses cloud technology to leverage processor tokenization services Benefits to Suppliers: 1. Seamless payment processing: Integration of payment and remittance information with your ERP ensures straight-through cash application 2. Lower payment processing costs: Simplify e-payments for your customers by enabling integration with their accounting systems