PicMonkey Photo + Video Design

Name: PicMonkey Photo + Video Design
Rating: 4.80713 (26987 reviews)

Photo & Video

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PicMonkey Photo + Video Design

Photo & Video

4.8

27K ratings

Age Rating

Seller

PicMonkey, Inc.

In-App Purchases

$1.99 – $119.99

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User Reviews for PicMonkey Photo + Video Design

Another business taking advantage of people

Seems like I’m not the only one with this issue. I used Picmonkey a couple years ago religiously and loved it. Now they’re just money-hungry. I clicked to try a basic membership feature because it gave me the option to do a 7 day trial before committing. So I signed up for the trial. When my image was finished an ad showed to try their watermark feature and I clicked to try it. The watermark feature is apparently a pro membership feature that costs more. When I clicked to try the feature, instead of allowing me to do the trial it charged me the FULL amount for the WHOLE YEAR. I contacted support and Vidal Videra kept sending me the same message. They took screenshots of where I clicked submit etc (creepy and intrusive). Clearly the placement and the way you are INSTANTLY charged for clicking to try a feature that’s advertised - it’s just taking advantage of people. After pushing they offered a refund for all but that amount. Why? I was supposed to receive a TRIAL for 7 days, “cancel anytime” before the 7 days are up - yet you charge me for a full month? I hate businesses that take advantage of people, and PicMonkey has become one of them. Sooo of course I’m filing complaints any and everywhere I can because, why has it become commonplace for businesses to do whatever they want to steal money from people?

0617201@, Nov 22, 2021

Horrible Experience

I used picmonkey for many years when I was in college. It was easy to navigate, user friendly, and gave access to quality editing tools—I LOVED it. Since this was my go-to a few years ago, I decided to create an account to do some simple editing. However, it had been a nightmare. I cannot edit photos from my phone unless I use the app, but the app will not allow me to sign in. It sends me a “magic link” to my email that logs me into my account on the web browser and this creates a circle of never getting into your app account. I have also found that the program runs extremely slow now. I have been trying to edit a photo on my computer for over 1hr now. Total time spent trying to get into the app (I never did) plus trying to use their now crappy website has wasted over 2 hours of my time. I do not recommend anyone use picmonkey. Sorry to all the old vets that saw this great editing tool go to crap.

Braker22, Apr 24, 2021

Mobile app

I love pic monkey I create my labels there and they come out nice love I can remove the back group is amazing I just downloaded the mobile version and I’m I little disappointed because I can’t do what I do on the laptop I can add my own texture and play around with certain things and I can’t even edit my label that created from my computer over the phone. So I think you guys are great on the laptop version but the phone needs more option I need to be able to edit my work my text because sometime I’m on the run I can have my laptop with me and it would be amazing if I can edit from the phone because new ideas just keep popping up and I don’t want to forget other then that you guys are doing pretty good

joi bryant, Feb 18, 2021

Picmonkey Is No Longer My Fave

I’ve used picmonkey for years. I’ve sworn by it and recommended it to many people because how user-friendly it was & all the wonderful tools. I have the basic plan. Then came the tiered subscriptions and suddenly I no longer have access to the majority of fonts or any of the picmonkey graphics(they took away a lot of the good ones too) because I’m not a pro subscription. And on the computer, picmonkey did away with old picmonkey at the new year, and I HATE the new picmonkey. It runs slow when it actually runs. it crashes regularly and when it saves to the hub, it takes 30 min before it appears in the hub on my phone. It’s gotten so frustrating, I’m seriously considering parting ways picmonkey. You shouldn’t have messed with a good thing, Picmonkey. You may want to rename your program PicTurtle because that’s how slow it is.

Miss Millie Guns, Apr 14, 2021

Unfortunate.

This app used to be my go-to for any time I needed to add text to an image. It was so easy! Then, recently, it started to heavily glitch on me. Text kept disappearing, the eraser wasn’t working correctly, duplicate wasn’t working sometimes, it just became all kinds of wrong. Now, my phone does have 191 GB out of 256 used, so that might somehow contribute to it, but my question is why would that affect it? I don’t see any reason why a phone with 66 gigabytes left of storage would have any problems with a text editing app before even saving the image. It was working before, what happened? App is pretty much unusable now. What a shame.*The curved-text feature was the most buggy, mind you.

NorthWynd33, Oct 13, 2020

HUB on iOS app???????

I have enjoyed using PicMonkey on the PC and the iOS app, for several years now, as it does exactly what I need it to do creatively. However, for several months now, I have not been able to access my hub folders/saved work on the app and also haven’t been able to save any of my work in the hubs on the app either. It is very frustrating and a great inconvenience, as I am not always able to access my laptop. Sometimes I need to be able to do what’s necessary via my app and keep it moving. I’m not sure if anyone else is experiencing the same issues with their hub on the app, but please fix this issue. I have a Pro Account with PicMonkey and should not be experiencing these type of issues…no one should.

PrettyGyrlWa, Apr 08, 2022

Recently Disappointed :(

I have been using Pic Monkey for years upon years. I have them set up for auto pay because I’ve been able to count one of the best photo editing programs out there. In the past year however, if I want their best editing features, I have to pay extra. Instead of jumping on and seeing new exciting features that I get for being a paid customer. Now, I’m a low end paid customer. Example, if I want to use auto background removal. The option is there, but to use it you have to upgrade or use manual. The manual works almost intentionally bad. That way you’re encouraged to pay and use the auto. Same with “Effects”, if you want to use one of the 4 new ones, you have to pay for them. I bought into it, but I’m learning that they are nothing more of the same effects with slight changes in contrast or brightness. Then slapped with a new name/label ...then I’m charged extra to use it. It never used to be like this. I’ve always felt like I was a valued customer before and that I was already paying for this great app. Now I feel like I’m being nickeled and dimed if I want a great app. For the first time in years, I’m thinking about shopping around for a new photo editing app. :(

SaltyDuke, Jun 13, 2020

Very frustrated-feel taken advantage of

If I could rate 0 stars I would. In August of 2018 I was starting a new job and needed to create documents for my job and other projects for my kids school. I have an iPhone, so any Applications I download if there is a charge, i’m billed through subscriptions in ITunes, which I can manage on my phone. I was using Canva and PicMonkey to see which I preferred, but ultimately I stopped the billing because I no longer needed after 1-2 months. I had no issues with Canva and it’s billing. Pic Monkey banked on my lack of knowledge and that I could be billed also thru google, Facebook, etc. and to my knowledge, billed me thru one of those accounts instead. I had no idea until 19 months later, and haven’t even used their app or services at all since Aug 2018. When I turned to them for help, they could see there was no use and gave me only 6 months refund, which was a slap in the face. The right thing to have done would have been to refund it all, minus the month I did use it. But even if they offered half, I would have believed at least I was dealing with a fair company. Only giving 6 months told me they use this tactic purposely to make money, and they are doing it by deceiving their customers, banking that they will not look at the other ways they could be billed for apps and subscriptions.

Saradief77, Feb 07, 2020

Thanks

So, I’ve been using pic monkey for a few months now and I can say that it’s great. A great alternative to photoshop and is really fun and easy to use. Some problems I have had with the app is that there is no bucket fill tool. It would be really useful to make drawings and images more colorful. Another problem I have is the cancelling out of drawings or graphics when you accidentally hit cancel, very frustrating, especially when you have been working on something for a very long time and it gets suddenly deleted. Perhaps a save feature that doesn’t add any photos to the device but saves it in a section called “saved projects”? Overall a wonderful app to use to make great images. Also, props to you for making that cutout tool, very handy. Thanks guys, keep up the good work!

SqueekersDaddu, Jan 01, 2019

It’s great

Thanks for making this app🙏I like it very much.Although there is a downside. I want to download my pictures I created, but it cost cash. This disappoints me. I work hard on my photos and I cannot even download them. I’m not trying to be mean, but I’m just suggesting to lower the price and ability to use this app. Maybe you can let people download their photos and creations for free, but if the quality of the photo is 90 or above, it can cost money. They can just make the quality of the photo 89 percent. Picsart uses this method. I think it’s a great idea for pic monkey too, because you can get better reviews and more people will be able to enjoy making creations and editing photos without thinking of paying money to make something of their own, instead of forcing them to pay to keep their own creations. I think this is unfair. On the other hand, it’s pretty great. There is a lot of ability’s and methods you can use to create, and edit photos. I like it pretty much. Thank you for putting a lot of effort into this. 🙏Let me know what you think😊

superstrawberryjana3D, Mar 23, 2021

Description

PicMonkey is a photo editor, design maker, sticker maker, collage maker, ad maker, and background eraser, all rolled into one. CREATE STUNNING DESIGNS • Make a photo into a design or start with a blank canvas and add graphics and text to it. • Make Facebook post designs, ads, banners, quote posts, flyers, collages • Draw, erase, and adjust transparency on everything, including graphic stickers (overlays) • Add your own photos or graphics to a background. When you add your logo, it keeps its transparency • Tons of graphics to choose from, and fonts galore.

EDIT YOUR PHOTOS • Elevate your photos with classic photo editor effects like B&W, Orton, Pixelate, Soften. • Juice the color with photo filters like ColorAmp, Tint, Ombre. • Get oldie looks with effects like Instafilm, Seventies, Light Leaks. • New effects are added all the time! You can paint them onto a specific area or apply them to the whole image. • Use our background eraser to instantly remove pixels around a photo subject. • Have fun doodling over your photos with Draw. • Crop photos and resize them—we have all the sizes. STICKER MAKER/BACKGROUND ERASER Work wonders with our insanely easy Background Remover—one tap and the pixels around your photo subject are GONE. Use it for product shots or to put people in front of different backgrounds. And you can make stickers with it, too. ADD TEXT TO PHOTOS • Add curved text and drop shadows, and adjust them to perfection • Adjust letter spacing and line height • Tons of fonts to choose from • Match any color in your design or photo with the eyedropper tool • Get an exact color using hex code, RGB code, or the color wheel TOUCH UP YOUR PORTRAITS Touch up photos on the quick with the Presto automatic adjustment or use our other tools to adjust complexions, fix blemishes, create dramatic contours, and brighten eyes and teeth (in-app purchase). BLOW UP YOUR SOCIAL CHANNELS • Create social posts by starting with a blank canvas or a photo. We have all the sizes—YouTube, Pinterest, Facebook, Instagram, • and more.• • Design banners and cover images, edit profile pics, and ads for social. • Share directly to Instagram; choose Story or post. MAKE GORGEOUS COLLAGES Start with a colored background and add your own photos as graphic stickers. Make 'em grid-like or go free-form. Add text and graphic flourishes. BOOST YOUR BIZNAZZ Create banners, profile images, and store icons. Make product shots perfect with our background eraser tool —no need to use expensive photo setups. We've got all the Etsy sizes and it's easy to crop for the other online shops. WHAT OUR USERS ARE SAYING: "So easy! I have zero professional background but I love to create. This just makes it so so easy. The app and online editor work so well together. I would highly recommend! "—LizS42 CONTACT US: FOLLOW, LIKE, SHARE Facebook: https://www.facebook.com/PicMonkey-363288993696707/ Twitter: http://www.twitter.com/PicMonkeyapp LEGAL SCHTUFF Our Terms of Use and Privacy Policy: https://www.picmonkey.com/legal SUBSCRIPTIONS Touch Up is free if you have a Basic or Pro subscription. Just log in, via the gear icon in the upper left corner of the app. Or you can buy it as a one-time purchase in-app. - *Basic/Monthly* — Adds 1 GB of storage for images and full access on Desktop. Auto-renews monthly. - *Basic/Annual* — Adds 1GB of storage for images and full access on Desktop. Auto-renews annually. - *Pro/Monthly* — Adds unlimited image storage, full access on Desktop. Auto-renews annually. - *Pro/Annual* — Adds unlimited image storage, and full access on Desktop. Auto-renews annually. Subscriptions automatically renew unless you turn off auto-renewal at least 24 hours before the end of the current billing period. You can manage your subscription any time from your iTunes account settings—this includes renewal options and cancellations.