Icon OurFamilyWizard Co-Parent App

OurFamilyWizard Co-Parent App

  • Productivity
View in App Store

OurFamilyWizard Co-Parent App

  • Productivity
4.6
21K ratings
Age Rating

4+

Seller
Avirat, Inc.
In-App Purchases

$9.99 – $22.99

View in App Store

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User Reviews for OurFamilyWizard Co-Parent App

2
Good idea, bad execution

The app has several bugs - for example Face ID isn’t working anymore. Then there’s stuff that’s just not user friendly. You can’t tap on the day to see the transition times. Ours isn’t the same each week and now that it’s all entered in you can’t see the exact pick up time by double clicking on the day or anything. The only way I can see it is to go into the parenting schedule, then details, then scroll months to the correct day where it lists the time. It’s so cumbersome to use that it has actually makes me have to communicate more with my ex than less. Isn’t the whole point of the app to make this stuff easier? Also the message center is not intuitive. There are too many inbox type areas so it’s too easy to “not see” messages or action items. Again - defeats the purpose. The only reason this app is so popular is that courts require it. I was excited to use it, but it actually has complicated matters for us. It’s also sad to see they don’t appear to be updating it regularly. It needs some serious upgrades. If you aren’t required to use it- don’t. Find a better message/calendar system. Google calendar or Outlook works better and makes more sense than this one.

202202nicole, Jul 13, 2021
2
Needs to be modernized

First, the good: This app came highly recommended and I appreciate the features. Also, they have phone support! Even on weekends! You don’t find that very often. It also looks like they release regular updates but the update notes don’t detail much. Now the bad: Most if my time with the app is spent with messaging and the messaging is very outdated. It is setup like email and all of the messages in the inbox do not show in a single thread. The inbox only contains messages from the other party, not your responses. To view all the messages, you need to navigate to ‘all messages’. I’ve been using the app for 6 months before I learned this and I don’t see a way to change the default message box. My suggestion would be to overhaul the messaging section so it worked more like a modern messaging app; like a dumbed down Slack. Secondly, the calendar app isn’t very helpful either. It would be nice if you could begin with one of the parent time templates, then make changes from there. It would also appreciate the ability to set rules for holidays and summer time in addition to the basic parenting plan. Surely holidays and summertime are a part of every parenting plan so why are they not options in the app? Lastly, the app doesn’t support badge notifications on the app icon.

anaknipedro, Jun 24, 2023
1
Beware of extra costs!!

I’ve been using our family wizard as part of a court order for a few years. It has served it purpose for communicating, but beware if you have to upload receipts and or photos to messages for communication eventually you will run out of space and be forced into purchase more space, and it isn’t cheap, and you get stuck with it as an ongoing cost every year. There is no way to free up space for any items which are attached to a message or an expense— they cannot be archived or deleted, so they really stick it to you once you are a captive audience. I would highly recommend finding one of the many other platforms which work just as well but don’t limit you to something like this because they bend you over a barrel once you’ve become vested. There is no way to change the size of the files that are uploaded so you are just stuck. I would not start off using OFW again and their support solution is to just buy more space— they know they have a captive audience.

Audiobible, Feb 09, 2022
5
Courts order

I was give an order to communicate with the other parent of our child. I wanted to choose this app. The other parent doesn’t pay child support or support our child in any way. So I figured she wouldn’t have a problem with a paid app. Wrong! She wanted to use AppClose ( our family wizard is a superior app in many ways). The judge decided to allow it and I can’t use the family wizard ( because she refuses to and I was ordered not to by the court). This app is wonderful. The check in at drop off/ pick up. The messages, moments, the courts being able to see the accounts, etc. I could go on and on. If you are having communication problems with the other parent of your child, this is the way to go. I could not be more pleased with this app.

Danny00178, Jul 16, 2020
1
Buggy and doesn’t notify of messages on IOS

The application doesn’t work completely, you’re not able to add any information to be able to save between parties. I made a complaint about this and they told me to use the website but I paid $150 to use the app, not the website. Last week my ex-husband messaged me three times and I got no notifications about any of the messages. I happen to open it yesterday to find the messages and checked on my notifications in my settings and everything is turned on to blast my phone if he messages me. This can create discontent within your relationship and I would not recommend it until they really take these bugs seriously. I emailed them and told them they caused problems between my ex and I and their solution was to give me a refund and cancel my account, now my ex-husband has no one to talk to on the app and I have to re-order the account and pay the full amount because they will not prorate the parts that are not useful. When I emailed them and asked them what they were going to do about the bug issues and the things that I have reported, they refuse to answer my emails. Now, since my ex-husband has already paid for his subscription, I’m stuck paying for a second subscription even though these features don’t work and I’m going to have to monitor the application several times a day to see if he’s messaging me. This is the biggest rip off going because they know that you have no choice except to have the same application as your coparent.

Ddwabbbbbbey, Nov 09, 2022
3
Needs app updates/calendar improvements!

Just started using this after hearing it was the gold standard for co-parenting apps. The calendar could use some improvements. It’s frustrating to manually input calendar entries and then if you have to click “edit” for a simple change, it removes your dates and times and you basically start from scratch, and if you missnoticing it did that and click out then have to go back yet again, that is not editing! I waste more time editing than should be necessary to enter one small change. That is a glitch that should be fixable on the app end I would think. Also is it possible to sync with other calendars? Maybe I missed this somewhere, if not it is needed, to save time manually re-entering things already in other calendars. Lastly, please make the mobile app capabilities able to do the same things as the web version. I can’t always go to my computer and it seems there are a lot of things that the app can’t do. Also can’t figure out on mobile how to set up kids acts to message etc on it, unless that is done on computer only also. It would also be nice to have the mobile app calendar color coded by kid but I can’t find that feature either. Thanks for reading my feedback!

drhlh, Jun 02, 2023
1
Payments are slow

Payments initiated take almost a full week to withdraw from one parent’s account and deposit to the other. I got this app because my ex literally can’t get it together and keeps having to tell me not to deposit checks due to insufficient funds and closed accounts and other unreliable nonsense, and now my best bet at receiving a payment from him is an app that’ll pay me a full week after I’m supposed to be paid. I’m unsure how slow payments will lead to positive coparenting outcomes if everything is late. Invest in better payment infrastructure. No one (especially not parents with full custody like myself) really wants to communicate with their ex. They use your service to cut down on communication and simply submit reimbursement requests with a service their attorney can pull from if needed. So make that experience great, because it’s annoying to have to continue to chase down payments from an app that is supposed to solve these headaches. My personal expectation would be that payments post in 1-2 business days tops for $200/year per parent. Ideally they’d post next business day.

Emilyellyse, Apr 14, 2022
1
This app is almost as difficult as your ex.

If this app weren’t forced onto people by the courts, I think it would be a complete failure. I am not in a court order situation, but my ex is demanding we use it as a boundary. It at least stops them from saying seriously inappropriate things. Besides that everything from notifications to calendar entries presents it own unique challenges. There are no push notifications. You can supposedly get text notifications, which would at least provide a push notification in your messages app, but you have to turn that function on through the website, where my login information will not work. I get one kind of notification that can easily get buried on a busy day before I see it .When I write a message it isn’t visible to me until some undetermined time later, perhaps when the receiver responds. Who knows. I have definitely written the same message more than once, not knowing if the message went through or if I had just forgotten to respond.Drafts for messages just disappear. Looking through message history I can only see messages sent to me. I can’t see messages that I’ve sent except when I open the response message.The calendar doesn’t sync. Editing the calendar doesn’t work. The search functions are pretty useless. This seems to me like a money making project where some venture capitalists knew some judges, and then they knew some judges, and so forth and so on. It’s not really a functioning tool.

I can read!!!!!!, Aug 03, 2023
1
Be fully aware they do not refund money before purchasing

I purchased this product after I had my attorney send my co parent a request to use it because it was the only product I knew of at the time. My co parent initially agreed, then changed their mind and said they would not pay for it. Anyone that has dealt with attorneys knows it often takes a while to come to a full agreement and sometimes those things change. I paid $200 for my part and my coparent decided he couldn’t pay $200 and wouldn’t use it. So I was never able to use the product and they refused to give me a refund of any portion of what I paid. There are other app and companies that do not cost near as much and some are free. Do research before you purchase this product and make sure the other party is willing to pay the same $200 you have to pay otherwise you will be out $200 without the ability to even use the product you supposedly purchased. I’m sure this happens often, especially between parties that have to use a coparenting app. Great way to make money off people, but you should refund people that are not able to use your product. The man I spoke with didn’t seem to care at all that they provided me no service and took my money.

Lacy.Youngblood, Sep 30, 2022
3
Overall pretty good

Overall, I’m happy with the app but I have a few main concerns & frustrations. 1. Notifications - The notifications with the app are terrible. The only way I can be notified is with banners so I have had to turn on “persistent” banners just so I don’t miss any. Otherwise, I have to go in and check the app on a regular basis. 2. Login - The app regularly (almost daily) forgets FaceID requiring me to have to re-login. 3. Messages - I would love to see more natural messages, much more like gmail or the sort. I love the tone meter but I wish I could “reply” to a sent message that has not yet been responded to by my ex if I need to add/correct something. Instead, I have to start a new message and the chain gets really messy. Also, I have not found a way to file messages in folders unique to myself. As far as I can tell, it appears that if I file messages in folders, my ex sees that same architecture. 4. The UI/UX is very dated.5. Overall, I really like the calendar. However, it would be wonderful if I could add/change events in the past for accurate tracking. Also, I REALLY wish it could integrate with an external (phone) calendar. As a result, I’m now maintaining 3 separate calendars: work, personal, and OFW. I know you can export events but that is cumbersome and not at all worth it.

MattLitt, Aug 03, 2021

Description

OurFamilyWizard makes co-parenting easier. We designed the app to help you reduce conflict, so your kids can thrive after a separation or a divorce. With our powerful and customizable tools, you can free up time, emotional energy, and mental space.

With all your digital co-parenting interactions rolled up in one secure app, you can keep everything organized and documented while cutting down on stress. Plus, you can shield your kids from adult conversations they don’t need to see. SIMPLIFY COMMUNICATION • Use just one app No more searching for messages or attachments across DMs, phone calls, texts, and emails. Just use one secure app. • Track the truth Once you send a message, it’s permanent. And when it’s opened, a first-viewed timestamp appears. No more arguing about who said what, when, or whether it was seen. • Communicate calmly Use ToneMeter™ to catch language that could escalate conflict. COORDINATE YOUR CALENDAR • Create a parenting time schedule (or custody schedule) The color-coded schedule makes it easy to understand what’s coming up, including events, holidays, and drop-offs/pick-ups. • Encourage reliability When everyone shares the same Calendar, mix-ups are a thing of the past. • Trade/Swap™ parenting time Need to make a one-time change to the schedule? Adjust the Calendar with Trade/Swap. STREAMLINE YOUR EXPENSES • Simplify the math OFW keeps clear, secure records of your co-parenting expenses (you can even upload receipts). No more confusing spreadsheets, messy notebooks, or expense-sharing apps. • Centralize everything With OFWpay, you can reimburse your co-parent in the app—and you can even make scheduled payments for child support. (Or record payments via check, cash, or another method.) • Customize categories You’ll start with default categories, but you can also create new ones, with your own percentage splits. Keep everything clear and organized. KEEP A MEANINGFUL JOURNAL • Log when you arrive Verify your presence at drop-offs and pick-ups with GPS Check-Ins. • Capture memories Record parenting observations and special, close moments with photos and text. SHARE INFO ABOUT YOUR KIDS • Store essential details Share and view medical records, clothing sizes, school information, and more. • Minimize messaging No need to message your co-parent for basic stuff—just check the Info Bank. DOCUMENTATION AND REPORTS If you need to go to court or mediation, quick and simple documentation will make your life easier. It only takes a couple minutes on the website to customize and download a report from any app feature. GRANT YOUR PROS ACCESS With your permission and a Practitioner Account, your family law pro can view all app activity, help you manage the practical details, and quickly download reports—which potentially reduces your legal fees. Available for: Lawyers Mediators Parenting coordinators Guardians ad litem Therapists KEEP EVERYONE ON THE SAME PAGE OurFamilyWizard helps you coordinate with your co-parent, but you can also add accounts for your kids and anyone involved in childcare—like grandparents, bonus parents, and babysitters. (These accounts can only view limited features.) ABOUT OURFAMILYWIZARD For over 20 years, OurFamilyWizard has been the leading co-parenting app, used by over 1 million co-parents and family law professionals. Throughout the United States and Canada, courts often order and recommend OurFamilyWizard to co-parents. OurFamilyWizard has been featured in the New York Times, Parents.com, Verywell Family, NPR, WIRED, the Today Show, and more. HAVE ANY QUESTIONS? Our customer service and tech support are available 7 days a week—contact us via phone, chat, or email. We’d love to help. READY TO CO-PARENT WITH LESS CONFLICT? Make co-parenting easier - download OurFamilyWizard today. ***This app allows for Parent, Child, and 3rd-Party access. For OurFamilyWizard Practitioner Account holders, please download the OurFamilyWizard Family Law Practitioner app.***

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