MyGabb
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User Reviews for MyGabb
Everything about GABB is what we wanted!
We bought our son a GABB phone through Colin Kartchner’s influence about a year ago. We tried looking for just a flip phone through Verizon but it was still $37 a month and had internet features which we did not want for our younger son. Literally wanted only it to be a phone and texting capabilities. We decided to upgrade to the Z2 phone and do Gabb’s trade in program; decided to give our son the capabilities to send pictures via text because he is responsible and understands our expectations. Love that they added the GPS capability now so that my husband and I both have access to his location as well as reminders to charge my sons phone when it is getting low. GABB has way exceeded our expectations and the phone and plan is BEEY reasonable priced. PLUS I feel like my son is protected from all the dangers of the internet, Snapchat and other apps kids DON’T need!🙌🏼
App/watch/GPS never works
I was so excited for my son to get a Gabb watch. I don’t feel that at 7 he’s ready for a phone and internet access, and I also wanted GPS tracking since I work and am not the one to pick him up from school. From the day we unboxed it, we’ve had issues. Constantly have to delete and reinstall the app and reset the watch and pair them back to get basic functions working, multiple times a week. The GPS has about a 20 minute update lag time, even when selecting the live tracking option. It shows him at a totally different house on the street when he’s sitting in his room. It tells me several times a day during class time that he’s left school grounds, and the map shows him in an apartment complex down the road from the school. The step counter works maybe one day a week. It’s currently stuck on all his tasks checked off on his watch, but none showing on my app for me to approve. Every reset he loses his earned coins and pets and gets upset. I had to use tech support once when it stopped making/receiving texts/calls, and she was very helpful and it got resolved. But everything else about this watch and app is a hot mess and a half. Not at all worth what I paid for the watch, and not worth the monthly bill. Sent an email to tech support tonight after hours so they haven’t had a chance to reply, but I’m so aggravated with the constant problems. It shouldn’t be like this.
So difficult
I really want to love this phone. We got it for our son 2 years ago. We have definitely given it a fair chance. But there are constantly issues with the app not working, not doing what it’s supposed to do. I routinely have to delete the app & reinstall & even then it does not fix ALL of the issues. There are many issues with it. And the tech support is not helpful. The responses either don’t solve the issue or they give you super complicated instructions that the average person cannot carry out. If there is ever an emergency situation you cannot count on this phone & app. If you are ok with that, if you are not getting it for tracking purposes then it should be fine for you. But all the safety features & tracking features are sadly not reliable at all. We set up safe zones & it constantly tells me our son left the safe zone for 10 minutes. It would make me think he’s sneaking out except that there have been times where I am there with him. I know for a fact the alerts are wrong. So then what is the point of having safe zones? All of the tracking & safety features are a joke. And now they have apps you can download, but that is also a joke. I have done every step, many times, & the apps do not appear in my son’s phone. If you just need a phone that is not a smart phone then this is a good option. But if you want tracking or safety features or apps then do not waste your time or money.
Need for improvements
Edit: Customer service has been great. Got the watch’s GPS function working again. The app itself seems ok. I would like to see it have the ability to update the map screen instead of having to go in and out of that screen a few times before it updates/refreshes. Otherwise, the other issues I’m having seem to be more with the watch itself and its software. I like being able to contact my daughter via her watch and I did like the idea of tracking her via gps, but the more we used the app, the less the go’s function worked. It takes forever to update the location and, with the latest app update, the gps tracking quit working altogether! Very frustrating as the gps tracking is a fairly important feature. All of our equipment is updated and signal strength verified by standing next to each other and checking the signal as the app was trying to locate her watch (right next to me!). I’ve contacted support, so if they make it right, I will come back and update this review. At least I can still call and text her. I wouldn’t recommend updating the app unless you are having troubles. I always get into trouble when I update things.
Gabb Watch
I got the Gabb watch for 2 of my kids who are 6 & 8. There are several reasons why I choose to go with Gabb wireless. First reason is because of safety reasons far to many school shootings. My second reason is weather we live in tornado alley so weather can be scary at times. Third reason being that I can contact my kids anytime during the day. There have been times where I can’t pick them up I send a messages to my son to let him know who will be picking them up or times where they have left their lunch boxes in my car and have to take it to them. My oldest who is 10 has a cellphone under my phone carrier and has begged me for a Gabb watch because she can’t take her phone everywhere with her at school. They can only have their phones in their backpack she was feeling left out that I could message my son or her little sister but we had zero communication since her phone was stuck in her backpack. I wish I would have known about Gabb Wirelss before getting her a phone now her phone is pointless to have since she now has a watch. Several teachers are aware of their watches and know that they can talk to be during the day they think it’s so cool that some of them are looking into to purchasing a Gabb watch!
Perfect phone for my daughter
We purchased this phone for our 7th grade daughter. What we love about this is that it does what we need it to and that is we can call and text her. There is also a location device on it as well which allows me to see where she is at at all times. We loved this aspect of it as she likes to take walks with her dog and we know where she is as well. We don’t have to worry about her getting on the internet anytime she wants at school and messing with social media as we have seen how much of a distraction it can be at her age. Not a fan of social media at this age as well as it can leave the teens with insecurities and pressures that wouldn’t typically come up until later in life. The phone itself is of high quality and the delivery of phone calls and texts works and sounds like my Apple phone. I would recommend this to all parents who do not want to worry or monitor their child’s activity on their phones constantly.
Love Gabb!
I love the Gabb watch more than any other kids watch! We specifically purchased the watch for our oldest daughter who is almost 10. She likes to ride around on her bike and play outside or sometimes I drop her off at a friend's house to play. She loses things and isn't responsible enough yet for a phone, nor do I want her having one anyway, so this was the best way to easily keep in touch with her. It gives me a little more peace of mind when she isn't within arms reach if me! It is a little bulky though, which is is literally its only downfall. Things get caught on it sometimes and she can't always take her sweatshirt off or change her clothes without removing the watch. She did have an Apple Watch that was a gift from a family member, but it never worked and has a bajillion apps as well as internet capabilities. Non of which I want her having. Gabb is the way to go!! Hopefully they make a watch someday that isn't quite so bulky!
Terrible app and poor quality phones.
The Gabb product overall is very poor quality and I wish I knew before I signed up for a 2 year contract! I created the app and synced it with my 2 kids phones and then when I logged back into the app it said no phones were linked but since I already walked through process previously, it won’t allow them to sync again. The same exact problem happened on my wife’s app. I deleted and reinstalled the app multiple times with no success. Logging in online does not give you the same functionality for tracking your child as the app does. Also the tracking function was set to update every 15 minutes and it last updated 3 days ago. Gabb will tell you that you need good cell reception but when it goes down to 3 bars it’s considered low cell reception. I have 2 Gabb plus phones and both are poor quality- they don’t work well and not going to waste anymore time detailing all the issues I’m having. Trust me look for another option like Pinwheel or add a line and put parental controls on a cheap phone and use a different app like find my friends to track. I’m really disappointed.
Just ok
This app mostly does what it says but I'm finding things are falling short of being truly useful. Yes I can see the GPS, text and call, and assign tasks. BUT... 1- the app is constantly dropping me off and I keep having to re-log in which is incredibly annoying. How do I get alerts if I'm not logged in? There's no quick way to log with face or touch ID, have to enter actual info or click passwords and go through that whole multi step process, multiple times/day. 2- I can assign tasks but there's no way to keep track of coins on the app side. Kid can use them to feed the pet (which is somewhat fun but totally useless, and actually a distraction) but I can't see how many coins she's earned or for which tasks and there's no way for me to quantify any real reward. 3- can only assign three tasks at a time...? Why the limit and why so low? 4-the app overall is kind of clunky and unintuitive. Settings/profile/Go make no sense. You can set alarms but only on the device, not in the app. Can't change the name of her primary contact to "mom", it's locked as my full name which she doesn't like... etc, etc....
Unremarkable
I have waited 6 months to write this review because I wanted to use it for a while before decided. With that said, we got the Gabb phone for our 11 year old now that he is playing sports and whatnot in middle school. We love the idea of no internet access or social media. And from that perspective, this service is fantastic! However, there are many many bugs that make it unreliable. When it’s good, it’s good…when it’s bad, it’s really bad. The tracking is not consistent, sometimes it won’t track for almost a week at a time, even with restarting both my son’s phone and mine. Checking the app for updates, etc. overall, I’m not sure that we will continue the service once our contract is up. It’s fairly expensive considering we are paying for the luxury of keeping track of our kiddo while also keeping him safe virtually. We can pay less with our mobile carrier and utilize other services that provide similar safeties.
Description
With the MyGabb app, you can quickly call and find all of your Gabb Wireless phones. Once set up, you'll be able to check the location of each phone with a simple tap. You can name each phone, manage your account, and access helpful support resources.
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