MyACCESS Wisconsin
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User Reviews for MyACCESS Wisconsin
Thank you so much for this app!
I no longer have to go to the library then go pay to fax documents. This app is user helpful and easy to use. I’m so glad they came up with this. Definitely saved me a headache, not to mentioned I called the office today and my call was never answered so I’m happy to do things through this new app! Two thumbs up!!
So convenient!!
Oh my goodness—I wish all user interfaces were this clean, easy to use/navigate, and comprehensive! I just discovered this app exists, so I’m a little bit behind here, but I can’t imagine ever having the same levels of stress I’ve experienced via calling/in-person reviews in years pst. This is so ridiculously easy to use and convenient—I’m really grateful for the designers that put this into place. This app is one less stressor in a system that can really be challenging to navigate. Great work!!
Access
Love the app! The gov’t is stepping up & becoming more modern in WI! I could not access the app just now though. I am getting a message that my connection is bad and the network cannot connect. All my other apps work just fine though. Wonder what is holding it up?
About time!
I have had so much trouble with enrollment the past 3 years before using this app. What a headache! But now it is easier and faster than ever. I don’t know how long this app has been available but I just discovered it a few weeks ago. Re-enrollment only took 10 minutes this time and I was done! I haven’t had anymore delays because I can now instantly see which documents are missing and scan them right in with my phone. SO MUCH EASIER. Thank you for getting up to date with technology!
App freezes when uploading documents
Frustrating! App freezes while uploading documents. I’ve been trying to successfully upload more than 3 pages for over an hour.Update 3:50pm - Finally looks like the app was able to hold 4 pages without freezing. I pressed submit to get at least those 4 pages to Milwaukee Enrollment Services....I still have 6 more pages to submit, but I didn’t want to push my luck. Okay, I took screenshots showing the app submitted my 4 pages. I then logged out of the app - waited a few minutes, then logged in again.After 7 tries (!!!) I got the app to accept images of 6 more pages to submit. Again, I took screenshots showing my submission was successfully sent. I then opened the Submissions page, where there should be proof of my Submission #1 (4pages), and Submission #2 (6 pages)... I’m worried because it’s only showing the second submission... Now I must call Enrollment Services for the third time today to see if they can see both of my submissions of documents. ***App should generate an email to me, a receipt showing exactly what it submitted - so I have proof that I uploaded and submitted specific documents!
Don’t use to upload documents
I have used this app to upload documents in pdf and jpeg and they were marked as received however when I called first off the “CONTACT US” butten connects you with forward health so if you have a enrollment issue you are through to the wrong department. Second major flaw is that the documents that I uploaded were marked as received and no more documents were required of me (according to the app) however this was incorrect information and the documents were still outstanding, causing a lapse in coverage. Please develop this app to be more in sync with the information put out on the access website, and fix the upload issues since family’s healthcare and food budget can be easily disrupted by this faulty app.
Soooo Convenient!!!
Super easy to use this app and saves me so much time and money because now I don’t have to go to the library or a printing place to fax documents even if it is only a couple dollars....u just take a picture of your documents or proof and that’s it! U sign in and it only takes a second to load. I love using the app, will never go back to faxing lol thank u for creating such a easy and convenient app for my life!!!!
It works!
Very straight forward and to the point. UI is clean and easy to navigate. Very easy to check the status of all the benefits you receive as well as see any documentation they need submitted. It would be nice to have more in depth options- such as seeing the actual documents you’ve submitted recently. Just a thought for a future update possibly? Definitely appreciate the app!! Keep up the good work of helping people in Wisconsin!!
Decent app but LOTS of room for improvement
App is handy for submitting apps and reading your documents, seeing what’s left for SNAP, but unfortunately I’ve found that’s about the limit. YourTexasBenefits app which I was using before I moved from TX to WI will do all that as well as let you see the details of your case, exactly what benefits you get and if you get SNAP, exactly how much and when. I’m sure there’s more it can do, I just can’t remember off the top of My head.
Amazing when it works
The options that the app offers are incredible! But sometimes it just doesn’t. It won’t open. Or it just shuts down and goes back to the home screen unexpectedly. The first time I used it was to submit some documents for proof in the 11th hour, and it kept saying done! Done! Then it would go back to the home screen. In the end I learned that it was not done! and my proof was not submitted on time and my benefits expired. Very frustrating. But when it does work, it’s amazing that you can do this through the app!
Description
The MyACCESS mobile app provides a simple and convenient way for you to connect to the programs you've applied for or are enrolled in, including Wisconsin Medicaid, BadgerCare Plus, FoodShare, Wisconsin Shares Child Care Subsidy, and Wisconsin Works. CHECK YOUR PROGRAMS AND BENEFITS See a high-level overview of the programs you've applied for or are enrolled in. GET REMINDERS Be reminded of actions you need to take or documents you need to submit to be or stay enrolled.
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