Moleskine Notes

Name: Moleskine Notes
Rating: 4.09894 (283 reviews)

Productivity

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Moleskine Notes

Productivity

4.1

283 ratings

Age Rating

Seller

Moleskine S.r.l.

View in App Store

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User Reviews for Moleskine Notes

Technology doesn’t work, but that’s the positive side of the experience

I bought a smart pen 11 days ago. It’s not working (only transcribes part of the text, misses some entire pages, …). I signaled the issue right away and was told their tech support would be in touch. I have not yet heard from their tech support. 11 days. I’ve asked daily for help during that time, still have not heard from them. Their customer service person in Twitter is very nice, but that’s all. Moleskine has marketed a product that doesn’t work and that they don’t support and they stop returning your calls when you ask for a refund.I’m going to start using them as the antithesis of good customer service.Anyway, if you know of a good alternative, I'm listening.

Alpha.c, Sep 09, 2022

Disappointment---App won't sync!

The app is stuck in transferring mode. I've uninstalled and reinstalled. It just will not upload the information from my pen to the notebook. Disappointed that I paid $280 for a pen with so many issues.Update: Now the pen has extra strokes making the handwriting eligible. Customer service is difficult to reach. Even more disappointed. DO NOT BUY! It's not worth it.

Appmasterjedi, Jan 18, 2023

OCR works well, app a bit poorly designed

The OCR works well, but cannot be saved as a master document file, so that it could be easy to edit - and the transcriptions have to be selected, copied and pasted on a phone into a file - it seems like it be much easier to edit on a laptop, but there doesn’t seem to be a way to do that. Also, it would be helpful if a date and time were available for when something was written - it would make documenting contemporaneous written records much easier.

BK29401, Jan 04, 2023

Terrible app

I never write reviews but don’t use this app or the Smart Pen products. They do not work. Trust the poor reviews. Beware: Moleskin says they have a 14 day return policy but they don’t. I learned they won’t honor it if you unwrap and test drive you their product. Of course, this stated no where on the website. I cannot get a refund for a defective product. Bad customer service.

Busygal65, Jul 19, 2022

Pending the 5th star

The app is good. I really want to be able to switch between locking and unlocking notebooks of the same type more easily. Right now I have to press 5 buttons to unlock a notebook. I would like to only press 1 button to open or close a notebook. If that could happen, please! And thank you

D.Taggart, Jan 02, 2023

2023 planner and journal.

The customer service is horrible, i emailed several times with detail description of my issues and sent a video recording as well. They respond with irrelevant answers that do not address my problems. Im constantly losing everything on the all despite the back up. They also take from weeks to a month to respond. I have a 2023 planner which i can’t use to its full potential bc i lose everything on the app. Their response is that they fixed the bugs but thats a lie. Ive lost both journal and planner entries.

hellolifehey, Feb 13, 2023

A great pen for artists using a notebook

I really love this pen so far! I’m really excited to see where I go with it. The only thing I will say that’s frustrating is the app will sometimes crash. Hopefully this gets fixed because this pen is really great!

Kfkdkvksnfnebfnf, Apr 22, 2022

Love the concept but…

I love having a hard- and soft-copy of notes. I wanted to try the different modes of the device and found the following on the first day of trying it.1) Live streaming to the app works fine. Most strokes were appropriately captured if you hold the pen properly.2) Off-line capture only grabbed about a page’s worth of strokes before it quit capturing. I don’t know if the pen quit capturing or if the transfer of data failed when the app re-connected. This is obviously a problem if you depend on a soft-copy.3) The best way to make sure it reconnects properly for a new session (meaning any time you turn the pen back on) is to force close the app, turn the pen on, then re-open the app. This is obviously a problem if you want to capture quick notes or fleeting ideas.4) The app crashes without any notice as to why. Are error logs captured anywhere? 5) I have a feeling the app content is not being saved in iCloud, which should be the default. If I lose the data because my iOS device dies or it is stolen, I’m out of luck.

manjagu, May 31, 2022

Pen not transferring and app freezing

I’ve had a whole week of problems with my pen not transferring. Have reached out about the problem and I get the same automatic email to do x,y and z. If they actually took the time to read my email, they’d realize that I had already sent me what they were asking for. I haven’t been able to use my pen. And o truly hope whatever is going on gets fixed. It’s a pretty awesome system. This just makes it sucky

Moodelicious, Sep 02, 2023

Horrible - Update - Can No Longer Login WdF

March ‘22 Update——————————Very shady developer practices here. Where are all the poor reviews. Only 3 as of my writing?Anyway - app is totally junk now. Cannot login:Notes_2_0.LocalServicesError error1.J U N K waste. Still working on a legal dispute with this junk technology. Love the stationery though - which is not reflective of this 3rd party junkified tech. Neo works fine everywhere else. The app does. It stay logged in to Moleskine Account. Syncing across devices result on conflicts. Decided to just sync with my iOS and ever since then, I have to reconcile EVERY single notebook (I have one) and every page when I sync. Worst $300 spent. The store won’t even talk to me and support ignores me. Oh, and my set was missing a charger cable so I am on my last legs before this becomes a cheap pen with a cheap refill and some really expense books. I am disputing the purchase. I hate this thing. I spend more time fiddling to make it work rather than creating. So frustrating.

Squeeze, Mar 04, 2022

Description

The notes you take in meetings or classes can be instantly converted to text, then exported as Microsoft Word, RTF, or TXT files. Draw diagrams and import them into your PowerPoint presentations. You can export your sketches to vector art and continue to refine work.

We all love screens and devices. However, when it comes to capturing your thoughts, nothing beats paper’s immediacy and open-ended possibility. The Moleskine Smart Writing set offers you the best of paper and digital to amplify your productivity and creativity. Moleskine Notes works with the Moleskine Smart Pen and Smart Notebooks to empower your handwritten notes and sketches by bringing them into the digital realm. Take notes by hand, transcribe them inside Moleskine Notes, and then share them with friends and collaborators. Go offline with your Moleskine Smartpen, and all of your work will be transferred upon reconnecting with the app. This means you write and draw anywhere and still create a shareable digital copy of your pages. The notes you take in meetings or classes can be instantly converted to text, then exported as Microsoft Word, RTF, or TXT files. Draw diagrams and import them into your PowerPoint presentations. You can export your sketches to vector art and continue to refine work. We all love screens and devices. However, when it comes to capturing your thoughts, nothing beats paper’s immediacy and open-ended possibility. The Moleskine Smart Writing set offers you the best of paper and digital to amplify your productivity and creativity.