Lutron RadioRA 2 + HWQS App

Name: Lutron RadioRA 2 + HWQS App
Rating: 2.40741 (135 reviews)

Lifestyle

View in App Store

Lutron RadioRA 2 + HWQS App

Lifestyle

2.4

135 ratings

Age Rating

Seller

Lutron Electronics Co., Inc.

View in App Store

Price Intelligence:

Average for the Lifestyle category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Learn more

Price Intelligence based on:

213,517

apps aggregated

8,172,290

in-app prices defined

main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Lifestyle category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

Explore

User Reviews for Lutron RadioRA 2 + HWQS App

App has potential, but not quite there.

After investing almost $50-60k in full powered motorized shades, and a full radio ra2 system throughout my home, while I love what I can do with physical switches, it seems somewhat limiting that I cannot manage the button icons, room layouts, load names, and button types “toggles” vs “presses”, or manage any of the advanced setup without going through my dealer every time. I wish there was a version of the software that was also available on PC for homeowners, and that the mobile app allowed for more customization for end users. Regarding the UI, it would be much nicer if you could more easily raise and lower load levels in a room or area without having to first open the room, then open the load, and then finally control the load. If I’m looking to raise and lower individual levels in a room relative to one another on the fly, it’s just a lot of extra clicks. Additionally, while a dealer can add virtual keypads to rooms, it would be nice if I could define scenes specifically for use in the mobile app for certain rooms or areas. Just seems like lutron needs to spend some time with a UI/UX designer and really think about use cases.

appledoesntwantreviews, Apr 22, 2021

Does not work with homekit still... no idea why

Serious problems despite buying a multi-thousand dollar homeworks qs device and using the lutron connect app.I give it a star since the app opens and closes my shades. NO idea why you cant make shade group and shade scene changes on the app itself. It’s ridiculous.I finally got everything working on alexa but can’t get scenes to connect to HomeKit. This is the MAIN reason i spent over $3k getting this new box installed.Lutron needs to make this right given that I have a $30k+ shade system and I can’t do what a home depot shade can do.The days of installers being necessary for everything is OVER and customers wont stand for this no matter how much integrator protectionism they have.Installers for us are 200miles away and are too busy to really do followup work. They will charge you for an install and will leave service calls (despite being expensive) for last tier on their priority list.

Blazreview, May 21, 2018

Works great, but...

I have an iPhone X and am using this app on a fairly extensive Lutron system, including lights and shades. Works great when loaded, but only works for 2-3 weeks, then won’t load (rebooting phone does not fix it). Only way I can get the app working again is to delete it from my phone and reinstall. The Siri commands are saved (thankfully) but all the “Favorite” settings have to be redone. Of course the time of failure always seems to happen at most inconvenient times. This is a poor reflection on an otherwise decent company.

ffweber, Jan 28, 2020

Distasteful Company Ethics

I have been using the Lutron Home Control + for 3 years and dutifully paying the annual $79 subscription fee. Last week my subscription expired and the app will not allow me to renew. In speaking w Lutron support I was advised that the app has been mothballed and that I must now purchase a new piece of hardware - the connect bridge - and download a new app to restore functionality. So the bottom line is that the software was arbitrarily disabled by Lutron. This was done w no advance notice or warning. Rather than shut off customers, the proper thing would have been to keep the app operational and simply announce no additional support for it. Instead the system I paid thousands for is dead. Bad move Lutron.

Hobie7788, Jul 06, 2019

You Still Want a Remote Access subscription.

NOT a replacement for your Remote Access subscription.When I purchased the Lutron Connector Bridge I was shocked to discover that it utilizes a different app than the Lutron Home Control+ app.This app, ‘Lutron Connect’ app is terrible compared with the ‘Lutron Home Control+’ app. Lutron Connect has very little organization to it. All of your rooms are simply alphabetized. There’s a total lack of color utilization. Text is micro small and it’s difficult to determine the status of lights or shades. Strongly recommend you continue to use the Lutron Home Control+ app and pay the $79 fee for remote access. It’s a small price to pay for a vastly superior app.The Lutron Connect app is also old-school when it comes to passwords. Requiring numbers upper and lower case etc.Also, as a condition of any Lutron sale make certain that your dealer installs a working copy of the Lutron Windows desktop software for you. This software is necessary for making anything but minor changes on your Lutron system. Don’t get me wrong, Lutron makes EXCELLENT hardware. But this app is a stinker.

Interface Wiz, Jan 08, 2018

App not working...

Can sign in but app not responding... seems like last update is a potential problem. Had no issues prior to this?Works on iPhone but not on iPad.Update... interesting response from Lutron...” we can investigate the issue you are seeing by going to Settings -> Help -> Send Feedback.”... more than happy to do so... however, there is no send feedback in the settings/help menu of the app I’m using... I’ve resorted to deleting the app and reloading... works for a bit, then it’s locked up again... I’ve done that four times now! Works, then 20 minutes later, it’s locked up???

j333r, Apr 28, 2020

It works but so portly designed

Considering the cost of lutron homework’s the app is like a step back in time to using an old dos computer. It’s almost impossible to set up a schedule. I mostly use my Alexa to set up any type of schedule or routine because the lutron app is so clunky. Now I see why my installer recommended using a system like Savaent or control 4. I wish the developer would look at how those programs work and make a more user friendly interface.

Luv2travel63, Jun 01, 2020

Not Intuitive

When you consider the expense and effort that goes into upgrading your electrics and lighting system in your home you would expect the controls to be somewhat intuitive. You would at least expect to be able to adjust lights with a couple of simple clicks through your phone. Not the case with the Lutron App, the UI feels so old and clunky, there are so many click throughs to find what you need, it’s usually easier to just go to the manual switch as you would with an old system. Setting up a schedule is painful, I tried setting up 2 and I’m still not sure exactly what’s set up, how do I review, adjust, change, it’s really hard to visualize as you can never see everything in one place. Lutron - please take a look at the nest App or similar, think about a redesign because the App is a massive let down after investing in a quality system install.

piersododd, Aug 21, 2019

Dated App and Support Model

First, my Radio RA hardware is bulletproof but this software experience after spending tens of thousands of dollars is so terrible i’m avoiding lutron all together for my vacation home for a number of reasons. 1. The app is dated, clunky and a pain to use. Fortunately i can control individual lights in my own scenes in homekit. Often times it feels like usability is restricted to protect installers. Which leads me to… 2. Nerfed product to please installers. I certainly understand the need to protect your installer base but that model is dying and you aren’t making any middle ground concessions to users paying cold hard cash for the system. I am happy to pay my integrator to spec, install and setup new additions. I am not fine paying hundreds of dollars for a house call to tweak a level setting for one set of lights in a scene. Not only are installers backed up like every trade, it’s ecologically wasteful, and it’s straight up robbery to require this process in this day and age. As a result, I’m no longer going Lutron in my new house that would have been a bigger install than my other. I advise everyone else to do the same until Lutron adjusts their customer hostile model for the modern age.

sledmonkey, Jun 09, 2022

What a mess

So am I understanding correctly that we need to add a Connect Bridge to the RadioRa2 system to get the new Connect app to work? Because as with the original Lurton app, I cannot get it to detect the RadioRa2 network. When the old app did connect, it was quirky (auto off timer worked, but auto on didn’t, stuff like that). I have an 8 year old system, so maybe the firmware is out of date? But I have to say, it is not obvious what is wrong, and I feel like I paid a ton of money for a set of ordinary dimmable light switches. Was hoping this new app would be intuitive and easy (and working!!!), but the whole system was a waste of money. Very dissatisfied.

Wall98, Jun 11, 2020

Description

Control your home's lights, shades, temperature, keypads, and more with your iPhone and iPad. This app requires a Lutron total home control system (RadioRA® 2 or HomeWorks® QS) programmed using the appropriate version of design and programming software along with the Lutron Connect Bridge.* Features: Control from anywhere Control lights, shades, temperature, keypads, and more in the comfort of your home or from anywhere in the world – the office, the airport, the beach – set your home to a comfortable temperature when returning from a trip, ensure lights aren't left on and shades aren't left open while you're away. Personalize your keypad buttons Add, edit, and remove button settings on your own.

Make temporary adjustments for special occasions, or permanent changes to match your preferences. Right on schedule Schedule scenes to happen automatically at set times of day, or based on sunrise and sunset. Turn on your porch light at dusk, turn it off at dawn, or open your shades in the morning to wake up with the sun. Geofencing (iPhone only) Receive a notification if you’ve left the lights on after leaving home, then turn them off right from your Today Widget. Ketra Adjust the brightness, color (warm/cool color temperature as well as full color) and Vibrancy with a quick and simple interface. Ketra lighting can transform your home by changing the mood from warm and relaxing to bright and energizing, enhance the details of your home decor, and add color to accent the environment and create a dramatic or festive mood. Today Widget Set your favorite scenes from your home screen using the Today Widget. No need to launch the app. Low Battery Receive low battery indications for battery-powered shades, Pico wireless controls, and Radio Powr Savr sensors to know when it's time to replace their batteries. World Class Support Lutron remains committed to providing you with world class quality and service. Contact us at our 24/7 hotline (800.523.9466). *Design and programming software is available only to qualified installers and is required for initial setup of this application. This application is only compatible with RadioRA 2 (10.0+) and HomeWorks QS (10.0+) and requires the Lutron Connect Bridge. Contact your Lutron dealer for more information. ***Continued use of GPS running in the background can dramatically decrease battery life.***