Icon LOTTE DUTY FREE (Global Ver.)

LOTTE DUTY FREE (Global Ver.)

  • Shopping
View in App Store

LOTTE DUTY FREE (Global Ver.)

  • Shopping
3.9
61 ratings
Age Rating

4+

View in App Store

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User Reviews for LOTTE DUTY FREE (Global Ver.)

1
So bad

Keeps showing the same message “because of the temporary error, can’t open the page” I downloaded the app several times and tried so many times to log in. I can’t even open the page to log in. It shows the phone number in Korea. Really? Should I call to Korea from a different country? You want me to pay the fee for the international call?

$&@133, Mar 16, 2018
4
Convenient to check orders & for pick up

I honestly think the app is pretty easy to use to check orders and use to pick up items at the airport. I do wish it was a bit easier to navigate and not as laggy. So that’s why I would give 4 stars. Hopefully it will improve over time.

Easytouse-1, Dec 24, 2017
5
The best there is, not only because of simplicity of the app

.... but the prices and various deals, just make this site incomparable to other duty free sites. Also the off-line pickup point is better organized. All in all, if you are a Korean, or a foreigner going thru Korea that happen to shop duty free, this IS the app you want. You are welcome.

frequent flyer living in Jeju, Oct 08, 2019
5
Awesome way to save

The best way to save money ! Why pay more when you can save so much using Lotte duty free? Stores are usually crowded, so buying online is so much more convenient!

hng22945, Feb 08, 2018
5
Only way to shop duty free!!!

Lotte is the best out of all the duty free stores in Korea and I love using the app to shop! Its easy to find what you’re looking for and the reward point reminders help me save even more. Check out is straight forward and it’s convenient to have all your order history on the app!!!

kaussie79, Jan 25, 2018
5
Extra discounts

I love the LOTTE Duty Free app. I used this while I was in Seoul, and it made my duty free shopping so much easier. I preordered all of the items I wanted through this app (for pickup at my departure terminal), instead of having to fight through the crowds at the regular stores, and the prices are so much better on the app! There are constantly promotions going on for most brands (except for the really high end ones), that can give up to 30% off! The only thing I did notice is the app is slow to respond, when using it in both USA and in a Seoul. However, it is totally worth it. Helped me save so much money, as well as to buy all the KBeauty items I wanted at such a decent price!

Lizbettev, Dec 01, 2018
5
Really easy to use

I love The lotte app!! It is easy to use and has tons of coupons everyday!! it is very convenient that you can use the app to compare prices with local cosmetic stores as you shop, also you can easily pick up the products from the airport which is very fast and convenient and time saving that you won’t need to worry about tax refund. I will definitely all my friends going to shop at lotte duty free to download this app before visiting Korea.

mchan005, Feb 13, 2018
5
Super convenient and amazing

Makes duty free shopping so much easier! I only found out about this app like a day before my departure. I wouldn’t have to navigate through numerous stores and around the crowds if I knew they had this app and the products I want are available at duty free. And I visited the duty free store twice and it was so crowded and hectic. Also makes shopping so much more convenient because you can compare prices with the products you find in the stores.

mochabeanns, Feb 26, 2018
4
improved app

Love best selling feature easy to browse for products and product selection. Could use more english in product info section to help non-korean buyers. Search is still slow.

qt2018, Jan 01, 2018
4
It is more convenient.

After update, this is improved. A lot of bugs bothered to shop, but it doesn’t happened. Also until three hours before departure, I can duty free shop with this app conveniently.

사천성재밋음, Dec 14, 2018

Description

Lotte Online Duty Free unveils new inclusive shopping experiences. Meet the most powerful duty free brand in Korea and enjoy the new mobile duty free shopping paradise faster and easier for everyone. [High quality features and services] 1. IN-STORE SERVICES: Improves the customer’s in-store shopping experience with different mobile shopping services such as brand store visit reservation, mobile queue ticket, and self-checkout services. 2.

RECOMMENDATIONS: Provides highly personalized product, promotion, and content recommendations that suit each customer best. 3. HOME: Offers unmissable chances Lotte Duty Free prepares for their customers. 4. SALE: Presents today’s deals, glitching deals, and other money saving special deals. 5. EVENT: Helps customers navigate online and in-store promotions more comfortably. 6. RANKING: Gives a special duty free shopping guide that helps customers shop more quickly and easily. 7. STORY: Shows different visual and product curations created by Lotte Duty Free editors 8. AR: Allows customers to try products on without physically visiting a store. ■ App permissions Lotte Duty Free observes and is bound by Paragraph 2, Article 22 (Gathering and Handling of Personal Information) of the Act on Promotion of Utilization of Information and Communications Network. Please read the following details and give your consent for access, collection, and use of your personal information by Lotte Duty Free in accordance with the Network Act+E27. The Lotte Duty Free App will only access, collect, and use the following information with your consent for the purposes stated. You can change your app permissions whenever you want. Additional permissions are not required to use the Lotte Online Duty Free App. [Additional] - Notification: notifies deals, offers, promotions, and recommendations - Biometric authentication : Sign in using biometric authentication. - Camera: uses the device’s camera to read QR codes and scan your passport details pages. - Photos, media, and files: uses photos in the device. - Microphone/speech recognition: enable voice search - Location: for in-store checkout. ※ Customer service center Online shopping: +82-1688-3020 09:00 to 18:00 (KST) - DUTY 4 EARTH Lotte Duty Free

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