Icon LeapFrog Academy™ Learning

LeapFrog Academy™ Learning

  • Education
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LeapFrog Academy™ Learning

  • Education
4.3
1.8K ratings
Age Rating

4+

Seller
LeapFrog Enterprises, Inc.
In-App Purchases

$7.99 – $69.99

View in App Store

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User Reviews for LeapFrog Academy™ Learning

2
Crashes all the time

I never write app reviews, so the fact that I feel so motivated to write one says a lot. I really wish the developers would get their act together. I have a daughter that absolutely loves this game. I have 2 iPads and the app does not work on either. It freezes constantly. The only way I can get control of it is to delete it and re-download it. I would simply delete it and be done, but she loves it so much. On my other iPad, the sound goes in and out so that you have no idea what you’re suppose to do or there’s no story-time soundtrack. It’s not the iPad as we use other apps and it’s my home music library. I am so frustrated! I give it 2 stars for content, but I should give it less for creating this fingernail-on-chalkboard affect of crying kids every 5 minutes that it freezes, crashes or fails in some way. So many people are complaining, so many little ones are disappointed by such shoddy development. Just fix it!

BZ_Mom_of_twins, Dec 15, 2020
1
Needs work

I wish I hadn’t paid for this. I wanted to love it. When we are able to access the content my son loves playing, but there are areas that have proven difficult to navigate and more often than not it has server connection issues and takes FOREVER to load or is difficult to play due to large lags. The printables are not age appropriate for the younger kids and don’t give a good introduction before jumping in and assuming they have an understanding or knowledge of the materials (especially letters). Over all I think the content needs to be revisited and updates to accommodate the ages it advertises. The app needs reworking to make it less bloated and easier to use. It would be nice if the avatar was more easily customizable as my son has somehow created a princess for himself... I don’t mind the princess, but it would be nice to be able to change it if he wanted.

Dragonfly79462, Oct 01, 2019
1
Doesn't work more often than it does

When the app works, it is great. The problem is it doesn't work more often than it does. It looks you out repeatedly and then it resets the game specific age setting to 6+ every time even though your parent dashboard will show the age that you set. You have to change the age setting on the left of that screen every time. Most of the time after it logs you out it will freeze on the loading screen when the bar is full. Restarting the app or iPad does no good. You have to delete the app and reinstall it every time. We have two tablets and it occurs equally often on both. Will cancel subscription if this continues. Too bad. It would be a good app if it worked.

haneyacademy, Jan 04, 2019
5
Can’t access anything!

I just signed up for this for my child tonight and I can’t log in to the parent dashboard because my whole password won’t fit! So I tried to login to the website and it isn’t letting me see my account info anywhere. I’ve searched every inch of that site and tried to reset using the password reset, seems like a ploy to make it so you can’t cancel before your trial is up. Which I wasn’t even planning on doing, but considering it now. Running around in circles and this is not cool.

jeanniemarie92, Apr 29, 2019
1
Absolute crap

Just like everyone else here I tried the free trial. What a joke! When I tried using it, it didn’t work. So I went to the review page to find out if that was a normal thing, as you can see it is. So I unsubscribed from the app & never turned back. Until I had a charge on my bank account for $70! Now they will not refund me my money for a yearly subscription I can’t use, even though I emailed them the same day they charged me. (This is also been commented several times on the reviews) next time I’ll know I need to read reviews before I try a “free” trial. Leap frog you need to fix your app! It doesn’t work and apparently doesn’t tell you when someone unsubscribes from the “free” trial you advertise.

jenay93, Jul 22, 2019
2
Great, when it works.

My kids enjoyed the app the first time they played with it (according to them, it is way better than the educational app they were using before), the next time they tried to play, it was frozen. After doing some looking around, I found instructions from LeapFrog on how to fix the problem. Once again, my kids enjoyed the app. Unfortunately, the way we had to set it up makes it so other things we use the iPad for, don’t work. I don’t want to have to change the settings every time my kids want to do this app. Unless we can find away to make this work better, we won’t be subscribing.

Jmw211, Jan 11, 2019
3
Games freezing but don’t call Customer Service for help!

So frustrated! Some games work and are fun for my PreK child, but many of the games are freezing so I called Customer Service. Big mistake since it’s pharmed to a 3rd party. I had to call twice because the reps couldn’t hear me and had trouble understanding English then kept putting me on hold because he didn’t know how to fix the problem. 45 minutes later going around in circles and NO SOLUTION! The rep just kept asking me to repeat the problem like he didn’t hear what I had been saying the entire call. I tried the posted solutions on the site, but they’re missing some steps and are incredibly unhelpful! This is not what I expect from the Leapfrog brand!

Meddeviceco, Dec 15, 2020
3
Games freeze repeatedly

My daughter got to the 2nd island and the game with the chicken eggs saying hello and goodbye stops responding repeatedly on my iphone. I have closed out the app. I have restarted my phone. There are other games in the app also freezing. I am up to date on all my software. I’m not having any issues with any other apps. My toddler doesn’t understand why I can’t make it work and is getting upset which stresses me out. This is NOT a situation that I want an app to put me in. I literally am paying for more stress in my life. But when the games in the app are working she loves it so much like all the other leap frog things we have gotten for her. The chicken game worked on my ipad so idk what the deal is.

Savalana, Nov 23, 2020
3
Accessing Leapfrog Academy

I have the apple parental control restrictions setup on my daughters iPad where I have the specific websites she can visit entered only. I feel that the “limit adult content” setting is still too much freedom for an 8 year old if she wanders to the internet and accidentally searches...As a parent, I just don’t feel comfortable using someone else’s interpretation of what “adult content” is where my children are concerned. My point in explaining this is that when I have the controls set up this way, even if I place this app under “always allow”, the app will not launch. The only way I’ve been able to get it to launch successfully is to select “limit adult content” under the apple restrictions, which I am not comfortable with. Has anyone encountered this and found a way to fix it? Do I need to enter the leapfrog website as an accessible website, and if so, what is the specific site or sites? I love the app otherwise.

schmid_f, Oct 17, 2018
1
Doesn’t Work

This app is frustrating. My 4 year old loves it, loves the games and learning and collecting rewards and that’s why we bought a subscription. Unfortunately the app hardly ever works consistently. It has major issues loading just about anything so when we complete an activity it will crash, when opening the app it will crash, when we finish a Learning Adventure lesson to collect a reward it will crash, etc. The worst thing that has happened to us is that my child had collected a fair amount of collection pieces as well as character customization options that just disappeared and the app acted as if we had just started the app for the very first time despite us having 12 certificates and saving our progress. We have contacted customer support a few times and they’ve been less than helpful. I uninstalled and reinstalled the app (three times) which didn’t solve our issues and the only response I received was “It seems to be working on our end.” Based on the reviews I really doubt that considering I know somebody that has the Leapfrog tablet and they have the same issues we are having on iOS. I caution all parents because while the games are great the execution is incredibly frustrating and the lack of concern for support is downright infuriating. I was hoping they were fixing these issues but reviews from 3 years ago tell me that the concern for the developers isn’t in fixing these issues.

toxicrini, Mar 29, 2022

Description

2,000+ Learning Activities with No Ads Our interactive educational app provides a well-rounded curriculum that helps build key developmental skills. Designed by educators and built by the leading brand in learning for kids, LeapFrog Academy™ provides learning games for kids ages 3, 4, 5 and 6 years old that explore a variety of skills that are important to development. Log in to your existing account or sign up for this learning app and get a 1 Month FREE trial.

The program includes more than 2,000 of our best eBooks, games, puzzles and videos. Each Learning Adventure provides a well-rounded curriculum that includes traditional school subjects blended with life skills like creativity, problem solving and social-emotional skills. • Reading & Writing – Early reading, language and spelling skills build a critical foundation for learning. Become confident readers with lessons in the ABCs, syllables, uppercase and lowercase letters and rhymes. • Math – Skills like counting, comparing and sorting help young learners think critically and solve problems to challenge them at the right level. • Science – Explore scientific concepts including STEM skills, life cycles, human body, simple machines, observations and more. • Critical Thinking & Problem Solving – Develops memory and planning skills by exercising logic and reasoning. • Creativity – A strong foundation of music and art help children in their ability to create and imagine. • Health & Feelings – Strong social and emotional skills allow children to develop and engage with learning that they can bring to their daily lives. LeapFrog Academy™ Key Features: • More than 2,000 learning activities including eBooks, games, puzzles, videos, music and art across a variety of Learning Adventures that become more advanced as your child progresses. • My Learning Lab, which provides extra activities that offer additional practice in subjects your child needs help mastering or more difficult activities designed to keep them challenged. • Earn rewards by collecting marbles or completing lessons. Rewards include clothes, accessories, pets or pieces for their Collection. • Up to 5 child profiles included with your subscription. • The Parent Dashboard lets you choose and change your kid’s Learning Adventure and see what activities are offered in My Learning Lab. It also lets you see how your child is progressing, view your account, manage each profile and more. • No Wi-Fi, no problem! Play most of your favorite activities by adding up to 24 of them to your Favorites. Then, continue to play your favorite games without an internet connection. LeapFrog Academy™ learning app is a safe environment for children. There’s no advertising or ability for an external party to contact your child. Terms and Conditions: www.leapfrog.com/terms-academy Privacy Policy: www.leapfrog.com/privacypolicy Subscription Details: Upon downloading the app, choose your subscription plan and activate a 1-Month free trial. Cancel any time from your iTunes account and enjoy the app until your subscription plan ends. • While the app is free to download, one of three subscription plans is required to access the program. Choose from the following plans to get started: • Monthly Plan: $7.99/month • 6-Month Plan: $39.99 every 6 months • 12-Month Plan: $69.99 every 12 months • FREE 1 Month trial starts after you sign up for the subscription • Subscription fee will be charged on the first day following the 1-Month free trial and will be charged to your iTunes account • Subscription is automatically renewed at the end of each billing period unless cancelled at least 24 hours before the end of the current billing period • Subscription can be managed at any time via your iTunes account • If you have any questions, visit www.leapfrog.com/support

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