iPostal1

Name: iPostal1
Rating: 3.98221 (281 reviews)

Productivity

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iPostal1

Productivity

281 ratings

Age Rating

Seller

USZoom, LLC

View in App Store

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User Reviews for iPostal1

Travelers Dream

I’m away from home over 6 months every year. I use this service to track my bills and keep on top of my mail when I’m away. The fees are competitive with other personal mailbox services, but where this service excels is allowing you to organize your mail 24/7 via the web page or app. Yes, UPS and Pakmail sores offer mailboxes, but it is a secondary business for them and not supported via a direct interface on the internet like this one. I would give it 5 stars, but the portal via the app or browser, although working, needs to be shined up.

Arrecifes, Dec 08, 2020

Great product, good app

Not really sure why there are so many bad reviews I've had a great experience with ipostal1. It’s been extremely easy picking up my mail. You must schedule an appointment within the app but like I said extremely easy. They staff is really friendly and gives great advice. I love my location and this service. I would highly recommend it. Only downside is it may take an extra day for mail to be scanned in.

Bandits37t, Apr 08, 2022

Stay far away

At first this seems like a great deal $15 to have your mail forwarded to a holding address while you’re in the middle of a move and trying to buy a place. They first tell you they can’t collect your mail until you file the change of address and they receive the change of address no problem. Then imagine being on the middle of your cross-country move and then they want you to sign and notarize document because for some reason they don’t tell you that after they collect your money and tell you all they need is a change of address. All the documents they require are currently sitting in a storage facility packed away. Doesn’t matter that I have them uploaded to my phone they want the actual pictures. What A joke and waste of time to have given my new hold email address to people now to have to have all that mail returned

Bastle39958, Jun 29, 2022

Better to pay more elsewhere than deal with the frustration

This is probably once of the worst apps because it has nothing to do with the actual website. Any price you get quoted on the app is arbitrary and what you wind up getting charged is usually more. I can’t agree more with the person that left 1 star: “An endless money pit”. Guess what? If you buy a scan/shred bundle of 10 and you ask to have an item scanned and shredded, they take 2 units off your balance. You will wind up paying much more than the competition which offer comprehensive packages for $15/month and up. Go with them! At least you don’t get nickel & dimed on every transaction. If you are forced to use this service because you you bought a year package (like me), do NOT use the app, do everything in your browser. The app is poorly designed and basically featureless compared to the website. Good luck !

Bezdomobile, Jul 15, 2021

Useless software with poorly paid contractors

After 20 months, countless lost mail, multiple unexplained credit card charges and now the last straw, 23 calls between their customer support and the location that is a contractor to get 2 pieces of mail overnighted and still no resolution im done. DO NOT use, they are a worthless software company who pays their contractors barely anything. Their customer service is powerless since the contractors are the ones who manage your mail, who look to overcharge you. Today i spent cumulative 3 hours calling the customer service line and the mail location to no avail, to be yelled at by the contractor and told how poorly they are paid and how she would not spend anymore time on my request. she eventually stopped answering calls from me and the customer center for iPostal. Poorly executed service, Poorly managed product, dismal accountability and downright awful product. AVOID AVOID AVOID! Learn from my countless problems

BMW2009, Dec 21, 2021

So upset with this company!

I signed up for them with such a high hopes but boyyyy was I mistaken!! First of all, THEY NEVER UPGRADED MY ACCOUNT to be able to accept my 1583 form. So I paid 9.99 a month for months (totaling to about $50 wasted) just for them to close my account. My shop was closed down because I didn’t have the address which I had signed up for and sent over the info since before starting my business. I sent countless emails and made calls just to get ignored and given the run around on the phone. Finally, I decided to try chat support. HA HA. The dude straight up ignored my concerns and was so rude! He ended up deleted the rude message because when the chat chain was done, the convo was emailed to me and that rude message was erased!!! Just…so unprofessional. And they would not give me a refund! Don’t walk. RUN the other way!

Eb.beautyy, Mar 09, 2022

Poor Communication All Around

This company took my money, wasted my time and lost my mail. After I completed all the required documentation to set up a mailbox, I was told that I still had not. I contacted iPostal1 customer service, and they said not to worry, that I had, and that I could go ahead and begin having my mail sent here. So I ordered work supplies and used the address for bills, only to hear from the owner of the co-work space this is based out of a week later that he was going ahead and closing down my box and that this “wouldn’t be a good fit for me”. I don’t know where my mail is going or if I’ll ever see the packages I ordered, and I don’t know who’s going to make this right and pay me what they owe. I have never been treated like such absolute garbage by a company before. Avoid these guys at all costs.

Ian C Blair, Jan 06, 2020

Seemed ideal, turned out to be bogus.

IPostal1 is such an endless money pit I would not recommend to anyone I personally know. I travel so thought this might help out, until I looked at my bank statement. There is a fee renting from 1-3 dollar taken out of my account every time I go in to pick up my mail. Why wouldn’t I just get a standard P.O. Box that serves the same purpose and not have hours of pick up restricted by the business being open. This was never in any of the sign up process. Scanning or shredding mail is pointless when they’ll charge you 1.80 to shred a flyer from kohl’s you never requested or 1.00 to pick it up. Now, trying to cancel my account and it says I MUST buy a shred package in order to be done with their ridiculously overpriced useless service. I’ll save myself .80 cents if I pick it up in person so I’m doing that first thing today and then moving on. I really wish they wouldn’t hide these fees and charges in their sign up process because it makes me leave reviews such as this. I’ve probably spend over two hundred dollars in the course of a year to get mail I never even wanted or requested. Everything is such a scam these days.

Jr9282, Nov 17, 2020

Convenient but costly and sometimes difficult to read

I live abroad part of the year and this service allows me to get rid of junk mail and usually identify, scan, read, and download important documents. However, there are time limits for keeping mail and packages, and many costs involved to even pick up mail and packages. My primary complaint is that the scans of envelopes and packages, which I use to identify the nature of the source, are sometimes difficult to read, e.g. dark, oriented sideways or crookedly, have information cut off that would help me identify whether junk mail or worthy of paying to be scanned.

N0rm1Grr1, Jul 26, 2022

Don’t use!

I’ve tried UNSUCCESSFULLY, to use this service for nearly 90 days and it hasn’t worked one time the way they say it will... in fact, the location I am to use as my pick up location obviously has no idea how to implement iPostal1’s services and at this time, my mail is missing (75 days of it) and iPostal has been UNRESPONSIVE to my multiple phone calls requesting help. I’ve spent HOURS tracking backwards through two post offices only to learn that the store iPostal1 contracted their services through CANNOT EFFICIENTLY receive mail for others because the US Postal Service does not recognize adding fake suite numbers (representing our “mailbox”) to their real address! Someone needs to do their research before selling such services. Especially because the USPS offers similar services... for FREE. Now if I could just get a refund I’ll be on my way...

Sk84life1027, Jun 27, 2021

Description

iPostal1 is the #1 Digital Mailbox Service worldwide. Choose a mailing address for business or personal use from hundreds of real street addresses across the U.S. and other countries, starting at just $9.99/month.

Get your own Digital Mailbox to view and manage your postal mail and packages, 24/7 from anywhere, with an app or online. See a clear image of the outside of the mail or packages you receive. With just a click, request to forward, open and scan, pick up, shred or discard your mail. Add local or toll-free phone line and fax to create a complete business presence. Great for entrepreneurs working from home, PO Box renters, frequent travelers, small businesses, RV’ers, expats and students. Go to iPostal1.com to sign up. Get your mail where, when and how you want it.