ID90 Travel
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User Reviews for ID90 Travel
Good APP
I always book my hotels through ID90 travel. I usually have really good experiences with them except for one specific time just recently. I booked a hotel 1 day before going to stay there and I called the hotel on the day of the trip to verify my confirmation. They said they hadn’t received my info. I tried to get in contact with ID90 travel but their communication was poor as well as response time from customer service. Thankfully they worked everything out considering I almost didn’t have anywhere to stay. I wish I could’ve received a complimentary stay at my next hotel or something to compensate for the precious inconvenience but it’s okay. I just hope it doesn’t happen again!
1st time user
Great tool if you know how to use it. But I have so many questions. 1) how do i book a flight? Or do I just show up to airport? 2) for non reving with family is it common to be able to get a flight or is it hit or miss kind of thing? Will we possibly have to be waiting around all day to fly? 3) is there any way to buy or upgrade seats? 4) on cruises are they per person? Also, can the same rate apply to someone not on my family list?
More Info Needed
I like ID90…but there are some issues. Mostly, I would like to see more information on the hotels they list, and especially on rental cars. When renting in the US I don’t take the optional insurance, but in Europe I want that. But, with id90 I don’t see that option. One time I tried by clicking “next” and then got a confirmation of reservation. Plus, I don’t trust the company that actually contracts with the rental car companies. I don’t recall their name, but they are in Ireland, and their terms and conditions are frighteningly long. I feel very suspicious when I see that. If id90 could fix these issues they would be by primary planning tool. Instead, I look to Expedia first, and when I find a property I like I then go to id90 to see if it also appears there.
Do your homework before you book.
Very helpful app but do your diligence and call the hotel/location before you buy. Most of the mid priced hotels will put you in the discount section or room. We have had a number of situations where the picture on ID90 looks nothing like the pictures that are posted nor the quality. We have had good results from simply stating that the room or quality is not the product show or advertised and suddenly we have the opportunity to stay in a very similar looking situation to the photo shown when booked. Call before and find out the most updated info on parking fees, construction going on! resort fees and if the restaurant or breakfast is going to be available!?! If the “free airport shuttle” is even operating during your stay. A number of frustrating hotel stays will bring a new education to how shady some situations can become. I don’t believe ID90 is to blame just the car salesman management of a number of hotel groups. You can buy the car but the wheels are extra...so is the installation.
Always Reliable, User Friendly and Very Efficient
I have found this app to be the most user friendly out of all 100+ work websites I have been given! Although, ID90 Travel offers a more limited selection of airlines compared to MyIdTravel, it’s the accessibility and user friendliness of ID90 that wins me over time and time again. I actually find myself quite disappointed if I’m having to fly an airline that falls under MyIDTravel simply because it just doesn’t live up to my standards that ID90 has provided me since 2014. ID90 allows not only myself to list quickly, but as well as my travel companions. This app also allows quick booking for buddy passes and/or to check loads. Even refunds for bookings that went unused were easy and quickly resolved. So in addition to the above and to ultimately making my family and I’s flying life easier, ID90 also makes renting a car and booking a hotel just as convenient. Despite what other apps for hotels or car rentals that are suggested to me, I always use ID90 everytime. It’s easy, efficient and less hassle! Thank you for the great years of service you all have provided!
Scam Never again
I recently took a trip to Houston Texas, and a friend of mine told me to download this app. He assured me that it was great and had really good deals well in the month of June. I booked a hotel, one for my sister and one for myself, not only did the hotel we were planning on staying in which was a Marriott they did not have a reservation the reservation number that I had was not a Marriott reservation number and I am still in the middle of requesting/waiting for my funds to be refunded back to me. This app is a scam and I hope no one else uses it I have not found it to be helpful at all, and now it sounds like I’m going to have to have a lawyer contact them just to get my funds back. It’s been a little over two weeks and I haven’t heard a thing and I have not been responded. This is a scam, this is a scam, do not download this ID 90 travel app. And all the other comments in this thing they couldn’t be true Because these people are not helpful at all.
Hotel didn’t match pictures or description
Other then being a block from Times Square. I’m not sure anything at this hotel was what we expected. Sound proof rooms. I thought was a weird thing to have as a room description. We could hear EVERYTHING going on in rooms next to us from babies crying to the casual conversation between 2 British ladies that kept us entertained. Our heads bouncing off the headboard from the kids jumping on the beds in next room. Till very late. No balcony per room description. Deadbolt missing from door between adjoining rooms. Wallpaper dirty and pealing from walls. Spray coating on bottom of tub pealing. Clock radio on nightstand just for decoration because it had no cord to plug it in. Waking up first night freezing … heater wasn’t working. Called next morning and they said someone would be up to ck out. Never came. Around 12-1 pm freezing (63 deg in rm)and hungry we got dressed and stopped by front desk on way out. They seemed confused for a minute,made a call and said. Oh they couldn’t fix it and we will need to change rooms. Changed rooms. Not any better. Even had a loud continuous noise that I think was Heating/ ventilation unit on roof running and vibrating. We questioned a few things with the front desk and was told this the basic room and we pd discount prices.
Incompetent Customer Care
I’ve been using ID90 Travel for the past six years and haven’t had any problems with them. With my first issue with them, I saw the gross incompetence of the Customer Service team. People who are unwilling to help, even when given a solution. I had booked a hotel and tried to change the date but they were unwilling to do so, even though the hotel were willing and ready to change the dates. I was unable to do it since I had booked through ID90 (a third party) and so had to do the change through them. A lot of back and forth just showed me that they were unwilling to even pick up the phone and call the hotel themselves.I’m very disappointed in them and definitely won’t be recommending them to anyone again. As a matter of fact, I’ll be telling people to avoid them.
Do not Stay here
Upon arrival the front desk staff was very rude to me and my party they put us in bulding 2 all the way in the back when i requested a swim up pool they stated they didn’t have anymore when the hotel is not at full capacity and another staff member told me they do have some they kept asking me and my friend are we together as in lesbians due to i have short hair i was confused that’s was very inappropriate the rooms smelled wet and the food was not authentic Jamaican food it was nasty like they slopped anything together there was a foul smell coming from the certain parts of the resort it smell was very unpleasant the men kept trying to come to our room to deliver stuff we never asked for such as wine we was scared we didn’t open the door i would never stay here again or recommend anyone to
Confusing but worked out.
Thank goodness I arrived early. United said I did not pay and my ticket number would not work. After Carolyn with United called my company American, they figured out that my ticket had a full middle name and not just an initial. Flight home from Ord t o Dec was cancelled and there is only 2 flights a day but The agent at gate 27 rebooked me for the next morning. Had to pay for my own hotel as a non rev. Beggars can’t be choosy . I’d travel is hard to use for a novice not used to id 90’s
Description
The ID90 Travel app is the easiest, fastest way for travel & tourism employees and their families to travel. Find and book hotels, all-inclusive resorts, cruises, rental cars and more at VIP rates the general public can’t access. Over 1,000,000 hotels around the world, 22 major cruise lines, the 5 biggest rental car brands, and growing… and always 100% free to use for airline, tourism and travel employees.
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