ezManage - Catering Management

Name: ezManage - Catering Management
Rating: 3.58621 (29 reviews)

Food & Drink

View in App Store

ezManage - Catering Management

Food & Drink

3.6

29 ratings

Age Rating

Seller

ezCater, Inc.

View in App Store

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User Reviews for ezManage - Catering Management

Really bad costumer service

I had an order ready for more that 4 hours in my restaurant and the driver cancelled 3 times .

Arepas and sandwish restaurant, Sep 24, 2021

Needs a notification sound!

This app is so easy to use, manage and the support staff is always helpful and amazing! I just wish this app had a notification sound. It’s literally the only app on my phone without one. Please please please create a sound for this app!

Bearandgoose15, Jul 27, 2019

👌

We enjoy working with this company!!! Covid and all, an absolute joy.

Chef TLC's, May 18, 2021

Hoping for a notification sound to be added

Love and user friendly! The only reason for 4 stars is because I wish it had a notification sound. I would love it even more if it did!

craftymasker2020, Dec 26, 2020

Worst Customer Service

We have been using EZ Cater for years now- I think about 4. They have always and still do have the worst customer service ever. If you, the business, needs something be prepared to have to reach out multiple times and never get a response. However, when they need to reconfirm an order whether it’s 10pm or 6am they will call and call dozens of times. The service is a joke and they pay for google ads using their ‘partners’ names so they can get a piece of everything.

Emily - MN, Aug 27, 2021

Zero customer service after on boarding

I had high hopes to get my restaurant on this platform. During the initial on boarding process, I had constant communication with the only two individuals with the set up. Once I received an email that my restaurant was live, I hoped online to check it out. Sadly, my menu “serves” was wrong with every item. I contacted both individuals without getting what seems would be a simple fix resulting with me calling the 800 number to deactivate my account.

GreekPitaDre, Sep 06, 2023

App kicks me off after login!!!!

I log in fine, hit the order or ranking and it logs me out. It worked fine before.

K4138 90U1D, Dec 08, 2020

Great app!

Easy to use and manage catering orders for local restaurants.

TheAlmightyThur, May 04, 2022

Ezmanage EZuse

Its Ez to use the EZmanage APP !

Weiln3d, Dec 22, 2018

Description

Enjoy fast, easy order management at your fingertips with ezManage on your iPhone or iPad. Restaurant and catering operators on the ezCater Marketplace can accept orders, view all past and upcoming orders, and even create PDFs of orders to print or share. ezManage is designed for order management on the go: TIMELY: Push notifications alert you to orders, which you can respond to right away.

EFFICIENT: Quickly accept orders, view order details, and share an order as a PDF. POLISHED: Specifically designed for iPhone, the app is clean and responsive. PERSONAL: Since it’s on your phone and not a shared device, you’re always signed in. HANDY: Your phone’s always with you. Now your catering business is too. Here's what you can do: TO DO: View and respond to orders requiring action (accept/reject, confirm modification, etc.). ORDERS: View all orders, filter by store and time period, create and share a PDF of an order. ACCOUNT: Contact ezCater by phone or email, send app feedback, view app tutorial.