Docket® - Immunization Records

Name: Docket® - Immunization Records
Rating: 4.67485 (32382 reviews)

Medical

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Docket® - Immunization Records

Medical

4.7

32.4K ratings

Age Rating

12+

Seller

Docket Health, Inc.

View in App Store

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User Reviews for Docket® - Immunization Records

Good idea, such a bad implementation

I've been a software designer, developer and manager for more than three decades and I have rarely seen a technology concept that was such a good idea so poorly designed, built and tested. Seems like the marketing people, obviously new graduates from the Imagineering school at Disney, felt that animated squirrels were more important than useful error screens and functional test scripts. Experience with the app from my extended pool of Utah Friends and Family ranged from poor to exasperating with the median results being the ability to create an account, have the app find immunization records, report the same and universally never display them. Mostly showing a pretty blue page with nothing on it except "Immunization Records updated on" xxxx Date. And that's all. No pdf, no display, nada. Through probably 60 trials over the course of fifteen days of various combinations and permutations of app deletion, account deletion and anything else we could think of, that's all we got. Bupkus. We suspect the money folks allotted 80 percent of the dollars to squirrel design, fifteen percent to coding and five percent to quality assurance. Well, ya got what you paid for. Too bad, cuz you could have built a helpful and profitable product instead of an infinite rewrite morass. Sigh.

Big Larry Says, Aug 18, 2021

Docket App

Love the App! Most importantly I wasn’t able to get into the App prior an email I received! At first I thought it was a scam. I emailed back I’m not sending my ID you should have my info with the Statefrom the vaccinations for Covid19. I stated anymore info or to verify my info that your a rep. from the State plz call. I must say that you guys are on top of your game! I tried a few times & it wouldn’t work so I was going to try it the next day. The correction was made by Claudia Arredondo. I just realized I emailed you then she called me back! Okay anyway she was amazing! It was so easy my wife had to put in all the site codes ! Thanks again William Leahy

JaxsonCash, Sep 23, 2021

So fast & easy

When I was robbed, along with everything else he got, was my Covid proof of vaccination card/passport. The MN Department of Health recommended either this app to retrieve my records, or to fill out a form and wait a long time before it was processed for a new card. Within a couple of minutes, I had downloaded the app, put in just a few lines of info, and voilà! I had my records secure (I hope) on my phone. It’s taken me longer to write this review than to get my records!If I find issues further down the road, I will update. But it accomplished what I needed in no time flat.

Jzhemmer, Jan 07, 2022

Docket still not working after IOS 14.8 update on my iphone.

Once the iphone updated, Docket app stopped opening. Just the blue screen with the Docket logo. I have tried turning off/on my iPhone. No change. I have uninstalled then reinstalled the app from the App Store. Turned phone off/on to reset. I see that it reloads from an icloud icon. Does that mean it is not your newest version with your app update from a day ago? Nothing changes each time I try. Next week I have to prove vaccine status with my NJ school district and now I cannot use this vaccine registry on my device. Please fix the issue or provide info on how to get it to launch correctly. Thank you!

Need this to work!, Sep 18, 2021

Useless

My wife and I received our 3rd vaccine shots over 3 weeks ago. Still our records have not been updated. The app says the last records update was in early August. Refreshing does nothing. We got our shots at CVS and they have verified the state has the vaccinations properly recorded. You’re better off laminating your vax card and scanning it in.Update: one of the other reviewers mentioned that although the app doesn’t reflect the current vax record, it will show in the downloaded pdf. She’s right - I downloaded my pdf and shared it to my email, and it is current. Even that wasn’t working properly. When you hit the download button it just shows the spinner-busy forever. After about a half hour I hit download again and it miraculously displayed my pdf record. Not so much for my wife’s record. That’s been spinning for hours and no pdf.This app is a total fail - the idea was that it would be an easy and verified way to show your vax status. Nope. Also the page that displays the vax status has no identifiers for who it is so a person could very well be showing some other member of their family’s record to enter a space.Terrible app and the states should definitely look elsewhere for an app that works.

OneIJack, Oct 15, 2021

No longer working

When I originally downloaded the app it worked well. Then out of the blue, I couldn’t open it and all I had was a blue screen with the Docket logo. I called tech support and while they were extremely helpful, they were unable to solve the problem. They asked me to delete the app (which of course deleted the data) and we spent time (re) uploading and deleting multiple times to no avail. Have powered down the phone and tried the same thing for the better part of 2 days now and every time the blue screen and logo just ‘sits’ there. Sad that this no longer serves a purpose for me! Super disappointed as it was very useful (when it worked).Thank you for fixing the bug!

PalovDawg, Sep 19, 2021

Very Buggy

At first it took days of trial and error in order to get the app to show my vaccination record of two shots. They have my name backwards. My first name is listed as last and last is listed as first. Last week my wife and I received boosters. Her shot appeared on her app the next day. Mine still hasn’t been updated. I logged out then in. It didn’t matter. However, when I click my NJ COVID record in the app I see my record clearly updated with my booster. I contacted the Docket app by email. They responded that I should contact New Jersey. Clearly, New Jersey got it right. I wish Docket would step up and do their job instead of deflecting. What good is an app that you rely upon as evidence of compliance if the app fails at delivering accurate data?

Spartacus 747, Oct 18, 2021

App works well after syncing

The app was fairly easy for me to figure out and provided a clear path to fix the situation when my records weren’t found. I am guessing many people will need to use that method to reach out to their state health department and get all records synced up to their phone number and email so they can be found on Docket. For me this took a couple of weeks, then I received an email telling me to log in to Docket again. Developers: when I went back in and performed my search, it just stayed on the same search screen each time rather than taking me to actually see that records had been found. I assume this is on your backlog to fix. It meant that I kept re-running the search with no indication it had completed or found results. Eventually I tried backing out of the search screen and found my records.

St Paul Hope, Oct 12, 2021

Devs: Please add FaceId/Fingerprint to unlock app?

This app is great. Sign in was trivially easy, and now I can see the vaccination records for not just myself, but my spouse and underage kids all in one place, switching between them with just a few taps. The NJ Dept of Health recommended it. Devs, my only request is an option to enable FaceID/Fingerprint scan to unlock the app when you run it for security reasons. For health info, I consider that a must-have. Based on your last release notes, you’ve been working hard to improve this app, and the result is great, so thanks! Just please consider adding this.

uybkjbftu, Aug 07, 2021

Inappropriate Access to Photos

Signing up took some effort: a pop-up screen kept getting in the way and made it difficult to create the initial password, and it kept complaining that my 9 character password was shorter than the required 8 character minimum (I think it wanted a special character or number, but didn’t say so). After overcoming this road block, I provided the necessary info (name, DOB, etc.) and it correctly found my COVID vaccination info (although it kept reporting “Searching…”). However, I was taken aback when I selected the 3 horizontal lines in the upper-left (settings?) and clicked on the “Docket” in the blue circle and saw my iPhone photos. I’m not sure why the developers need access to this, so I immediately deleted the app. Nice idea, but not ready for prime time!

zorro2019$, Jul 17, 2021

Description

Docket® partners with public health heroes to make it easier than ever for you to access personal and family immunization records directly from Minnesota Department of Health, New Jersey Department of Health (COVID-19 only for now), and Utah Department of Health. Track upcoming shots, review past immunizations, and share your official immunization reports. New Jersey and Utah residents can access a SMART Health Card vaccine credential QR code to facilitate travel to places with COVID-19 restrictions.

Please stay tuned for announcements from other states. For more information about SMART Health Cards, visit https://smarthealth.cards. For more information about the Vaccination Credential Initiative, visit https://vci.org. NOTE: You must have a valid email address or phone number on file with your state's immunization registry in order to access personal or family immunization records using this app. Please consult with your health department if you have trouble locating your records using this service. Refer to the pinned tweet on our Twitter @DocketHealthApp for step-by-step troubleshooting instructions.