Boston Bikes — A One-Tap Hubway App
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User Reviews for Boston Bikes — A One-Tap Hubway App
Spotty Service
I rent bikes and cities all across the United States. Never have I had such a problem as I do with the Boston bikes. I purchased a 24 hour pass & got my first bike and then returned it 25 minutes later. Couldn't get a bike out for the rest of the 24 hours as it didn't recognize that I had turned the bike back in. The bike was sitting in a rack and I couldn't rent it from the same station I returned it to.
Minimal but Awesome
Great app. Minimal but functional. Has key Bike-Dock avail info in close to real time.
Basic functionality good but not much more
Missing capability to search for a bike not where you are, major missing functionality. Also would like to be able to plan a ride.
Not for tourists or one-day users
Unless you have the annual membership don't bother renting a bike, save yourself a bad experience and a headache arguing with tech support. Here's why: the electronic system at the kiosks constantly crashes down, which is the sitiuation at a very large portion of the stations. So, if you're using your credit card to undock the bike, you won't be able to do so unless the kiosk is working, even if there are fully functional available bikes at the station. Now, if you call tech support for assistance they will send you to another station, which most likely won't be the closest one since that will be crashed down too, so you will end up walking 12-20 blocks to find a station that will be working. What's the point of renting a bike then? Bewarned that they don't process full or partial refunds.
Terrible system with blue
Too many blue bikes at stations that is allowing more overtime fees across Boston proper. Rode my bike for 45 minutes and had dock the bike in Cambridge!!
Significant bugs
Frequently indicates free docks where none are available (seems to display broken docks/bikes as available). The band at the bottom of the Boston Bikes display shows the number of bikes and docks available at a station. However, ads often cover the band, rendering the critical information delivered by the app unreadable. Immensely frustrating.
Terrible app
Good luck on figuring out how this app works.
Beautiful, fluid, extremely useful
Beautiful interface that puts everything you need just a tap away. The short walkthrough doesn't tell you this, but the station icons on the map "fill up" with dark green to indicate how many bikes there are. Brilliant and elegant.
Simply doesn’t work
Endless loading, no map. Ended up at 4 full docks because of it.
Periodic single day user
Love it. Do it in every city that has one. Unlike another review I read...no major problems ever. Other than bike availability (a problem in every city) and don't LOVE this app. Great at telling you what docking station is close. But I have trouble looking for stations nor close to me (as in...when planning for the day or where to park the bike where I'm going). That's the only reason I did not give it 5 stars.
Description
Boston Bikes is a simple and easy-to-use App that helps you locate the closest Hubway™ docking station. With one tap you can find the closest Hubway station, how far away it is and in which direction, and how many available bikes and docks it currently has. Find out how many available docks there are at your destination easily with the full-map mode.
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