BoatUS - Boat Weather & Tides

Name: BoatUS - Boat Weather & Tides
Rating: 4.78063 (38004 reviews)

Weather

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BoatUS - Boat Weather & Tides

Weather

4.8

38K ratings

Age Rating

Seller

Boat America Corporation

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User Reviews for BoatUS - Boat Weather & Tides

Excellent

When I purchased my membership of course I did not really have plans on ever having to use it but for the money I thought well why not just to be safe(we have 2 boats and a jet ski). However unfortunately we did have to use it very early in the boating season. The customer service and communication from the time I requested a tow via the app on my phone. They dispatch kept me in the loop as far as the ETA as week as the captain I spoke to several times mainly because I have no sense of direction but I was trying to tell him where I was on the water. He was very professional and help keep my calm. He and his wife were very professional on the tow back to the boat ramp. Not to mention they came in on there off day to tow us because there were several requests ahead of us and it was going to be at least an hour and a half before the other captain could get to us. I recommend everyone to purchase a membership if you have any plans on being on the water because you rather be safe than sorry.

2000heather, Jul 30, 2021

Capt Chuck, Hudson Beach, FL

Had to get a tow in today from Capt Chuck in the Hudson Beach Area, our initial contact w/ customer service was excellent & then we were told our tow would be 45 minutes away. Then Capt Chuck called told us the same, he arrived early. Capt Chuck was super friendly and explained exactly what he was going to do & what he needed us to do. He towed us in w/ zero issues & brought us back to dock & put us on the dock w/out even the slightest bump. Thank You BoatUS & Thank You Capt Chuck!

BiggieBrooks, Apr 05, 2018

Don’t flounder around when things go wrong

Everyone who has a boat and trailer needs a towing service if they travel more than a few miles from home or dock - just like having AAA for your car - being stranded or dead in the water can be hazardous in a boat and needing an on road tow for a boat trailer is not good either - trailers can break down and trucks towing them can too - don’t leave your boat on the side of the road, have it towed - good insurance when things go wrong

Hghjhy, Nov 27, 2019

False Call

I called BoatUS for a tow when my boat wouldn’t start. It was the first time I ran since I purchased it. It was late, so I made arrangements to tow it the following day. BoatUS was outstanding. Captain Doug was early, fortunately my boat started up in the morning. It vapor locks in the Florida heat. I canceled the tow. BoatUS was very helpful and just said that if I needed assistance returning to my marina to just call. Highly recommend them. I will be a gold member for as long as I own a boat. Thanks again, Joe T

Joe 280 DA, Jul 15, 2018

Needed a tow

This was my first time requiring an emergency tow, but I required a tow after my 42’ sailboat becoming grounded on the weekend. Between calling for assistance and having the BoatUS turn up was only 15 minutes. They conducted the tow, made sure I was good afterwards. Obviously timing depends on other situations happening outside of my little dilemma, but overall impressions of how it was conducted simply re-emphasised to me the benefits of having membership.

Jokona11, Nov 30, 2020

Allana & Brian

We have been using Boat US since 2004, it’s a great service to have in case of a emergency unfortunately Allana passed away in October 2017. So even though she is now looking from above she would be happy that I continue to use Boat US knowing I am safe on the water & trailering . The team makes our boating season more enjoyable knowing Boat US will help with a trailering or water breakdown . She loved the water & boating It’s great to have a service like Boat US Thank you.

Mr Captain Bri, Jun 11, 2018

What? No gas!!!

I ran out of gas on Logan Martin and called Chad. He was very responsive and sent the rescue boat. Turns out I learned a lesson or two. One; have some gas on board and some oil. The rescue boat had gas but no oil. I was towed to my place since we didn’t want to risk running my 2 stroke w no oil. The captain was extraordinary, friendly and most helpful. My membership is well worth the price and I can’t figure out how any boater doesn’t have it. David Carboni

Okra farmer, Mar 21, 2020

Weekend Getaway- It’s a Grady Day!

My family left New Bern, NC on a Friday to Oriental NC stay the night and had a blast then Beaufort NC and stayed the night and back at New Bern on Monday. Awesome trip and recommend you do it. This app was right on in regards to the swells - which were 3-5 ft. Tide was accurate and allowed me to time our trip. Reliable app and not to mention when you need their assistant while on the water.... I have not need them - but glad to know they are there!

On-time & On-budget, Sep 01, 2020

We Love This Company

We’ve had them since 2016. They helped us once with a tow when we had an electrical issue, and a battery charge when I did something stupid (aka learning experience). Those two calls more than made up for the premiums. Even if we hadn’t used them, we save more than the premiums on fuel and marina discounts.This is a great app that tracks weather, tides, small craft advisories and hurricanes. If you hit the “request a tow” button your gps pops up on the dispatcher’s screen. Every captain we’ve dealt with has been great - this service is a must for every boater.

Solar Fleck, Jan 22, 2020

Great Service End to End

I realize this forum is primarily for App feedback which I feel is solid. I would like to also use it as a forum to provide service feedback.Having been a member since 2016 I recently used BoatUS for the first time. Thankfully not in an emergency situation. It went smoothly from end to end across several logistical variables.Due to water ingestion in my port transmission I reached out to BoatUS for a dock to dock tow. It was a 24NM tow.I contacted BoatUS via the app. Received human contact within 3 rings. (Gold Star). Phone agent was well trained and with just a few questions had me scheduled with my local BoatUS POC Captain Norm. Captain Norm contacted me with 20 mins of my initial call to confirm time/date and boat info. (Gold Star).Capt Norm arrived exactly on time as scheduled. (Gold Star). As the total distance crossed two Ops Areas we were passed to another TowBoatUS Captain (Terry?) with local repor and contact with my destination ship yard. He put us right on the Haul Out dock.Well done to all BoatUS!Sean HattenCaptain “BigGasFun”Palm Coast, FL

SpongeDog11, Feb 19, 2019

Description

Join over 600,000 satisfied boaters that don't leave shore without BoatUS every time they're on the water. The FREE BoatUS app has more than 7000 four star reviews. Download today.

Features include: # 24/7 towing assistance • TowBoatUS is the nation’s largest network of on-water towers with more than 300 ports nationwide. • Just tap Request A Tow to connect to our dispatch center 24/7. • When you use the app to call for a tow on the water or road, we’ll know your location - thanks to your phone’s GPS – and dispatch assistance to you quickly. # Boating forecasts • Check the current tides, weather and marine conditions on your local waterways or the forecasts for your favorite destinations for up to 5 days ahead of your trip. • Customize your experience by selecting your preferred tide and buoy stations. # Small craft advisories • See what small craft advisories are or will be effecting your area before getting out on the water. # Hurricane alerts • Subscribe to specific hurricane alerts and/or select a region to monitor. # BoatUS discount finder • Find local marinas, tackle shops, and boatyards that offer you savings and discounts for being a BoatUS Member. Save on dockage, fuel, repairs, and more. And when you arrive, use the app to display your membership card to receive your discount. • Locate West Marine stores, where BoatUS Members earn the highest level of loyalty rewards, plus TowBoatUS ports and life jacket loaner sites. Use the filters to adjust exactly what types of locations you want to see. # Manage your membership • Join, upgrade, or renew your membership right through the app. # Manage your insurance policy • BoatUS and GEICO boat policy holders can access your insurance card and policy details, see upcoming invoices, make payments, and even file a claim. • Not insured with BoatUS? Use the BoatUS app to get a quote on insurance offered by the boating experts. # Much more • Share your location, raft up anchorage or favorite fishing hole via Facebook, text or email. • We're always looking for feedback, please let us know what features you'd like to see! *About BoatUS* • BoatUS has been delivering time, money and lifesaving services to recreational boaters nationwide since 1966. We fight for your rights on Capitol Hill, provide water and road towing services, low-cost marine insurance, discounts at boating businesses nationwide, and more! For more information visit BoatUS.com to join over half a million Members that know it pays to belong. Call 800-888-4869 or visit BoatUS.com for additional information.