Azul

Name: Azul
Rating: 3.997 (666 reviews)

Travel

View in App Store

Azul

Travel

666 ratings

Age Rating

Seller

Azul Linhas Aereas Brasileiras S/A.

View in App Store

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User Reviews for Azul

Outdated

Unfortunately the app is outdated. I have dual citizenship and I was unable to check in or buy seats due to the system not recognizing my CC . I had to call customer service so I could complete my transaction.

bortoloto35, Feb 23, 2022

Easy to use all in features

Clean, simple and easy to use. This app delivers what you need.

BurgerBiter, Jul 13, 2021

Gate

It’s a good app in general, but it fails on warning about gate updates.Information from airport is never reflected on it as well as comes much late than event.I used to receive the notifications at home!!!!

dtjrf311, Dec 06, 2019

Review

It doesn’t allow to enter a telephone number for contact that’s not a Brazilian number. This is not helpful because ignores that many passengers are foreigners. So if you don’t have a Brazilian phone number the App doesn’t allow you to make a check in.

fcfervenza, Dec 19, 2021

Poor user experience

1) The exit button on the top left corner is too close to the iPhone “search” option. 2) There is no option to pay for a reservation using an international credit card. 3) Unable to reset account password with Azul#. It only works if the user has a CPF. 4) It’s silly how users can see available seats only after entering all required passenger information. Overall I like the airline, but the digital user experience is suboptimal.

gracieyi7, Feb 12, 2022

Getting better every trip !

Azul is always improving itself!

Lsoledade, Nov 30, 2020

Terrible since the update

Since the newest update in which the interface changed, it’s not possible to antecipate any flights through the app. I always get an error and they make me go to the airport to do that. Also I can’t get the discount of 10% using my Azul credit card through the app. That’s just terrible. I’m very disappointed and giving up my credit card.

LuizPadilha, Dec 13, 2017

Dates

When you click on a return ticket, you can not choose a return date. It allows u to choose a departure and the space for return keeps going back to departure date. U have to chase different segments if u wish to purchase a return ticket. Very frustrating!

quadros, Jan 07, 2020

Doesn’t work if your a foreigner

Planning on using Azul to take trips to Brazil. Only thing is it doesn’t work if your a foreigner. It makes you provide an address from Brazil only. Other than that it’s a great app to check the flight status.

Thiagoz34, Aug 31, 2022

Great when works

Great when works but very limited tools and we need to call and hear ALL unnecessary information until speak with a representative.

Vinicius Ferracciu, Sep 03, 2022

Description

Azul Flys with you. All Azul information always at your hand. Check out what’s new: - My Trips: A new design with more emphasis on your upcoming trips.

Now you can manage all the details, such as seat assignments or baggage - Check-in: Much faster and easier so you can have more time to enjoy your trip. - Boarding Pass: Completely redesigned and available in airplane mode. - Book your flight: Points, Money…whatever works for you. Just choose from any of our more than 100 destinations worldwide. - Fly Ahead! Our most loved feature has now a new look and even a simpler flow. - TudoAzul: Your home away from home. Points, elite status, Club, buy/gift or transfer.