Alfa Connect

Name: Alfa Connect
Rating: 4.62711 (1896 reviews)

Lifestyle

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Alfa Connect

Lifestyle

4.6

1.9K ratings

Age Rating

Seller

FCA US LLC

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User Reviews for Alfa Connect

Add feature that informs if doors are locked or not

The application is good, not great. When it works it’s a convenience, especially during the cold months. I’d say about 7/10 attempts result in positive feedback whereas the other 3 attempts fail. Request that the consumer be able to tell by looking at the app if their doors are locked or not as we can “lock” our doors anyway, why can’t we be told if the doors are locked/unlocked?

Alterillex, May 09, 2023

Mostly broken

It must have worked at one time given all the positive reviews but it barely works on my new Stelvio. Up to date with my iOS and the app. The odometer reading won’t update on the info page. No idea about the tire pressures. Pull down the screen for what seems to be a refresh and it just tells you the last time it was updated. Remote lock and remote start indicate “requested” in the notifications but never any feedback of the outcome, success or not. Nor does it ever actually send notifications as setup.Just got rid of a 2020 Hyundai Santa Fe. Their app had a similar feel but at least double the features, it always worked, and it was FREE for at least the length of the lease, maybe longer. Alfa might want to take a look at that app because this is pretty poor in its current state and would definitely not be worth paying for working or not.What a shame.

Frozen Frog Dad, Dec 01, 2021

Gets increasingly worse

With each update, this app gets worse and worse. Alfa would do well to scrap it altogether. The latest update logged me out and obliterated my selected dealership, so I had to start over. It shows my fuel tank at 34% even though my tank is full. The remote start is a disaster. It starts the car then immediately shuts it down. There also does not appear any communication between the app and the dealer service department in order to give the user quick access to service records.When you click on “app support” it sends you to Alfa’s general sales page on its website. The updates don’t “fix” bugs, they create new ones.Come on Alfa get it together. If you’ve handed this app over toba contractor, fire them already!

IM Toast, Aug 15, 2023

Luxury car but not luxury software

Pod a fair amount for a Stelvio. Cars great but this app does not meet the needs. Remote start fails to function properly, can’t control environmentals, inconsistent functionality. Many inexpensive cars offer this service and deliver much better. Alpha needs to fix this as it’s another detractor to what is a great car.

Joel 6282, Aug 14, 2022

This App Is Terrible!

This app is terrible! The remote start feature has not worked for me consistently since I’ve had my car. Out of 10 tries it may work 2 and the other 8 says “Request Failed.” I literally sat on the phone for an hour trying to get this issue figured out and it’s still an issue! How can you charge a monthly fee for something that doesn’t work?

Manish_Lee, Aug 24, 2023

Still awful after a year

One year later after my first review of app it still stinks. The remote start works about half the time. I get the failed notification. I was quite hopeful after the over the air alfa connect box update 3 weeks ago. I had hoped this fixed the connection issues. It has not. I have made many complaints to Alfa and sirius guardian. Nothing to resolve the issue. I will not be renewing my subscription next month. Waste of money.

Mike179flpd, Aug 27, 2022

Horrible!

This is the worst waste of money. I came from a Durango Citadel with UConnect. I absolutely loved it. I wrongly assumed that because Alfa Romeo is now part of the FCA family that it would be using the same technology/interface. NOPE! Not at all. No where near the same platform. The app ONLY locks/unlock, starts, and locates the car SOMETIMES! Most of the time it fails. The app does not provide send n’ go, tire pressure, oil level, theft alert, or car maintenance reminders or anything else that UConnect provides. One of the reasons that I bought the Stelvio was because of Alfa Connect thinking that it was like UConnect. Boy was I wrong!!! Geeze get it together Alfa. What a wasted piece of change…

RN P 21, Dec 14, 2021

Alfa connect

Just bought a new Alfa Romeo 2 weeks ago. The “Send and go” feature does not work. I have called SiriusXm guardian multiple times and they can’t tell me what’s wrong. They told me to take the car back to the dealership. The dealership says I need to contact Sirius xm guardian Also the “Info” section of the app does not update information such as fuel level or mileage. I have reinstalled the app multiple times with the same results. Very disappointing

Serge 001, Nov 05, 2022

Handy app that actually works

I have use this app multiple times to open unlock my car or start remotely

Shantyyui, Apr 28, 2021

I am truly disappointed with this app and the customer service.

The app only works after I have pressed the SOS button and verify my vehicle is registered and they can see my SOS call. An hour after making the call the app stops working. Instead of helping fix the problem the Customer Service Representatives tells me I need to take the car back to the dealership which is an hour away. I am truly disappointed with this app and the customer service the company provides.

SRMP68, Jun 22, 2020

Description

No matter where you are, your vehicle is never far away with the Alfa Connect App.   Owners of vehicles equipped with Alfa Connect + SiriusXM Guardian* connected services can take advantage of the following services designed to make your life easier:   - Lock or unlock your car from virtually anywhere - Start your car & cancel start remotely - Flash the lights & sound the horn to help find your car - Locate your car on a map using Vehicle Finder   Vehicles equipped with connected services will have an ASSIST button on the radio touchscreen and SOS button on ceiling inside the vehicle.   To log into the Alfa Connect app, use the same email and password created when setting up your account on the Alfa Connect Owner Site  Compatible vehicles in the U.S. and Canada: 2020 – Stelvio 2020 – Giulia Questions? Or having trouble logging into the app, you can also push the ASSIST on your radio touchscreen to speak with a representative, call SiriusXM Guardian customer care at 1-844-796-4827 (US) or 1-877-324-9091 (Canada) or contact your dealer.   Vehicle must be properly equipped with compatible Alfa Connect system.

Vehicle must be registered for SiriusXM Guardian fulfilling all registration and subscription requirements. Vehicle must be located within the 50 United States or Canada and have an active and usable cellular connection. Remote Vehicle Start not available on all vehicles. You are responsible for using remote features in accordance with any laws, rules, or ordinances in effect in your vehicle’s location.    © 2019 FCA US LLC. All Rights Reserved. ALFA ROMEO is a registered trademark of FCA Group Marketing S.p.A., used with permission.   © 2019 FCA Canada Inc. All Rights Reserved.