4+
while we take care of your subscription management.
Mobile
SDK by Qonversion.
vs. average for the Entertainment category, $, by region
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It works good now, it’s cool that you deleted my review. Wow, what consummate professionalism. I wouldn’t expect someone on salary pay to have a lick of honesty left in their overinflated ego anyways. Thanks for the hassle, I’ll be sure to look elsewhere next time. Had to wait 2 years before my headset was fully functional. I’m sure you want to flush the app that looked like it was programmed by a vocational school student for a senior project down the memory hole though dontcha?
I’ve had these headphones for a couple of months now. They’re fine, apart from occasional static. They connect to my phone without any problem. I can listen to music or make phone calls while connected to my PlayStation. It this app has not once been able to recognize my headphones for some unknown reason. I’ve contacted support and have tried everything they’ve suggested and still this app can’t seem to find my headphones when they’re already connected to the phone.
It consistently resets my audio. When I play chill games that don’t really need audio I play with voice chat louder than game volume. When I play games that need audio I play with game volume louder. For some reason it is constantly resetting itself to whatever it’s at when I first turn on my device. I’ll be mid game and the game volume will just drop without anyone touching anything. It’s been issue ever since this recent update. Master volume on the amp itself stays but in the app drops.
I finally decided to buck up for some wireless headphones and I choose TB 700 Gen 2 because of the design and features. The hideaway mic was perfect and they looked cool too. I bought them in November and all was well until 2 months later. They don’t work. I get a red solid light then later a solid green light on the USB. No matter the mode XBox or USB, same results. The headphones seem to be ready for BT but I don’t know which one is the problem. Customer Support is soooo very slow via email. Every third day, an agent asks me nearly the same question making me be every more detailed then the last time and it’s been going on for about a week and a half now! Either the dongle is bad or the headphones are. So, I can’t recommend this to anyone because a headphone used about 7 times in 2 months should be be having issues like this.
When these headphones work they are freaking amazing. However 30% of the time they cut out and you lose audio. You have to turn them off and back on again then they will work for 10 or so minutes then you lose audio again! The weird part is they are fully charged. It is the most annoying thing ever when you are playing online with friends.
Great headphones, terrible support and terrible interface for audio hub. The lab top version allows nothing but updates and the mobile version doesn’t connect to several phones even when already paired. Had numerous issues with fixing a quiet sound quality after the headphones turned themselves off and wouldn’t restart. After finally getting them back on via the update they’re now too quiet to hear even at max volume gameplay with super human hearing on. Trying to get into the app to adjust it, has been hours of awful experience with various levels of bad connection issues.
The audio is very good compared to the $100 Xbox wireless headset. I like them both if I had to choose these would be it. I just don’t like how these turtle beach don’t connect rapidly although it says design for Xbox. There are times when I turn them on I have to power off then on again to connect to my Xbox.
The app doesn’t connect to my headset no matter what I try to do. I’ve looked online spoken to turtle beach support via chat and the app still doesn’t connect . The headphones work great but I bought the headphones hoping I can use the audio hub to improve quality. Have a sense of control over what I’m able to hear and not hear . It’s a real dissatisfaction not being able to use a major feature of these headphones because the app is simply not working . Wondering is there a real sure fix out there or is this app working only for the lucky few?..
For reference i have the stealth 700 gen 2 for xbox… Headset functionality is horrible. When i first received my headset (which was around $200) it was a complete dud and didn't even turn on, i waited another 2 weeks for them to send out a new one and it worked, for a little bit. When the headset does work i am only getting system sound from the console, party and chat functions are completely null, you'd think they’d have a fix in their app, firmware is up to date. In order to update firmware you go into the app and touch "update firmware" which then tells you that the device cant be updated through the app and to use a computer instead. Having everything up to date you'd think you’d be able to customize different audio selections or applications in their "convenient app" but it’s the opposite, you can basically change the equalizer setting and thats it. There’s no mixing with game/party audio, no real volume control, and don’t even get me started on their "superhuman hearing", i always give them the benefit of the doubt because xbox isnt without its own issues but these seem to be fixes within reach for TB.Until they make some real changes and put some real effort into this app, i'd steer clear of turtle beach for the time being… I’ll be editing this review appropriately with updates and fixes
First and more once again the turtle beach audio hub/app is outrageously complex. I selected 1/5 star review for this. It selected 5/5. It is not a 5/5 experience. The instructions seem simple to solve your issues for updates/recovery issues. I spend I’m not sure how much time trying to recover and reset the headphones just for it to identify correctly on Bluetooth pairing options. The mobile audio app is worthless and doesn’t tell you what needs to be done. So you must reach out to turtle beach support. They never respond to emails. You can’t really call them for phone services to explain your problems and get help. Absolutely insanity to try and navigate issues on your own when it comes to poor integration throughout desktop/mobile prompts. God awful
Always make sure your Turtle Beach headset or accessories are running on the newest firmware and customized to your liking with the Turtle Beach Audio Hub app for iOS. Use it for simple firmware updates (some models), or customize audio EQs, set Mic Monitoring levels and more, directly from your mobile device! Compatible with: Stealth Pro for XBox & PlayStation Stealth 700 Gen 2 MAX for Xbox & PlayStation Stealth 700 Gen 2 for Xbox & PlayStation Stealth 700 for Xbox & PlayStation Elite Pro 2 & Elite SuperAmp for Xbox & PlayStation Scout Air Recon Air