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when requesting to use ppto your only able to use it in 15 minute intervals, perhaps thats more so something with company policy but that isn’t the issue. the scroll wheel by default STARTS at 8 hours. There is no induction that this can be changed unless you figure it out by sheer luck or if someone else physically does it for you the first time to show you. Second there is no system in place to double check if or confirm that you made the right selection. now keep in mind you need to work 30 hours to earn 1 hour of ppto. The way its set up, and ive even checked Reddit for a solution on how to recover my own ppto and apparently the same issue seemed to have been present two years ago and absolutely nothing has changed. literally all it would take to fix this is an extra screen that has what the request is, a small 5 second timer before you can select anything at all other than to go back and change (and even thats not entirely necessary) and a message says “are you sure?”. the lack of effort (by whoever runs the app’s systems or the higher ups within corporate, not necessarily within the individual stores) put into fixing this problem is insulting.
everything i list is a problem not only i, but every associate in my store has had with this app. the biggest issue is with it being very slow. there have been numerous times that i have had problems with the app upon clocking in that caused me to be late and have to use my ppto to cover. many problems with it saying “proximity error” whilst inside the store and attempting to clock in, usually takes several tries to get it to acknowledge that i’m in the store. “unable to get time zone” is another pop up i get often as well as just flat out refusal to accept my time clock punches. lots of issues with the “item information” scanner, again, mainly with it being very slow. there are many times when i will scan a item and it will say “unable to get item information” or do something along those lines. has issues with linking to a printer for case labels and/or will print the labels incorrectly. sometimes the scanner will not scan barcodes at all. here lately i’ve had a lot of issues with the app randomly crashing and also with the screen continuously loading when trying to print a case label. all of these app issues make my job very frustrating and take time away from doing my job effectively. a lot of these issues are not new and have been going on for months. it’s disappointing for a multibillion dollar company to produce a app this faulty for its associates. please do better walmart
So a few weeks ago I was trying to help a customer find a product on the app but it was taking a really long time to load so I decided to try uninstalling the app and redownloading it because that usually fixes the problem but ever since I did that, every time I try to go in the app it’ll make me agree to the terms of service, ask whether I wanna enable my location and notifications, and then it just does a blank frozen white screen… And when I say a white screen I’m talking like the entire screen.. like there’s nothing to click on. I’ve tried refreshing the app, uninstalling the app then redownlading it, turning my phone off and on like literally nothing fixes it. I thought it might’ve just been a problem with my phone because I had an iPhone 6 at the time which is pretty old but I just got a new iPhone SE and I still have the same exact problem I did before so it’s clearly something to do with the app. Like the app is quite literally useless to me now because I can’t use it at all.
I’ve worked for the company for 7 months. I was hired for stocking associate. My first day they stuck me in the freezer. So my job was to pull items that were needed and put them on the shelves. Also to put the overstock items back into the main freezer. Let me say I did the job amd figured it out. So I was stuck where no one wanted to go. It’s brutally cold at -10 degrees in the main freezer. Also stocking the shelves is cold. But the problem is they don’t provide you with cold weather gear. That’s on you. So all the other employees get a nice cushy job while you freeze in the clothes you brought. So you have to buy your own gloves and jacket and hat. No reimbursement. Then come to find out that no one wants to work that department. You are on your own. It’s cold and the work just piles up. There is no way one person can do the job. Oh. And if the job isn’t done…they reprimand you. Lol I put my notice in yesterday. What a joke. And this is the company that brings you your food???
My main issue w the app is that I will enter my PIN I correctly by accident, so I type it again. It’s wrong, I doubt it but okay. Do it one more time, wrong again. Have to reset PIN. Even if I enter it correctly it says I didn’t. It’s easy to reset, thankfully. But when I need it rn, the PIN likes to screw up. I been w Walmart 3 weeks & already had to reset it 3 times 🙃. The clocking in function works for me, but it always says “can’t verify current status”. I look at it tho, and I am clocked in. Takes forever to load though. Also, many items I scan don’t have a spot, but use a team member’s device and it most likely has a place. 😑 Why does it make a difference? For the most part, it does what I need it to do.
Lately I have noticed when it’s time to clock in and out from my shift it freezes. I’ve had to turn my phone off and on to make it work. Now I have to delete the app then loading it back on. Having to start over for my password ect. When I think it’s working I get an error message. Then I have to log on a computer to see if I was clocked in. I have had times where it says I clocked in and I wasn’t. The time was saying I clocked in at this time but I didn’t start work till 1 hour later. It’s confusing and time consuming. This issue will have us thinking we are clocked in and started working when in fact we have not due to this glitch. This issue will put our jobs in jeopardy. So please fix this ASAP. Thanks!
The app does work sometimes but there are times where when I got to clock in or out that it won’t accept it and sometimes glitches and won’t let me clock in or out or allow me to start/end my meal breaks. Everything else seems to work fine though. My main concern is the clock in and clock out. My badge doesn’t work and this app is the only way for me to clock in or out at this time. It was just this morning I clocked out and it said it took it then I loaded back into it after I had left the facility so I could check my schedule and it told me there was an error with my clock out time and therefore I had to turn around and go back to the facility to clock out. This isn’t the first time this has happened to me and it really is quite an inconvenience. Please fix ASAP!
Although there is a lot to love about this app, they really need to improve the bug fixes on it. Many times I’ve gone to login and it makes me sign in all the way from the beginning and re-establish my identity. Also, when there are punch errors that are corrected it continually gives associates error messages which is confusing. The walkie feature is practically useless as it is now. Texting would be a better option. Also, as a people lead or manager it would be great to have an option to be able to message ALL associates at once. Sometimes there is communication that we used to be able to send out as a time clock message which we can only do to associates that are on the clock. Thank you for your time and attention to this matter.
I have been an employee for about a month. Each time I go to clock in or out while in the store, the app just spins for a period of time. Eventually, most of the time, if I go out and back into the app I will be signed in or out. There is a flag “unable to determine clocking status”. This has caused me to go home only to discover I was still clocked in. I had to contact my Team Lead to do a correction. Also, lately there has been a red punctuation mark on Tasks but there are no tasks to complete. These issues are very frustrating. Please fix!The app is not working at all now!! This is crazy as we cannot check our schedules, clock in/out nor can we help customers locate items.
This app can be a pain when using the time clock. There is some areas at work the other will not work. Wifi is all over the store but this app won’t work. Also some times it takes a while to acknowledge your punch and sometimes it goes through very quick. We are given Samsung devices at work but can’t do anything other than using back room app. No sales floor app at all. The walkie on this app is slow and buggy. Couple things that I hate. 1 is when someone walkie me I have to have the phone to my ear as soon as it rings or I will miss the call. 2. Sometimes it takes time to reach the other person. I really think that it should have a text option and also have it so when someone walkie over and we didn’t hear them then we can replay it. Just like leaving a message. Just really need more options for work.
Introducing Me@Walmart, the one app designed for and developed from the feedback of Walmart associates, as well as a venue for customers to learn about and apply for a career with Walmart. With the Me@Walmart app, you can easily learn about Walmart's history, cultural values, the benefits we offer, and apply for a career with Walmart. Walmart associates must be enrolled in 2 step verification to access the internal features which include: Schedule: View your schedule, manage all time-off requests, and even swap or pick up unfilled shifts Ask Sam: Your search/voice assistant to help you answer questions related to products, metrics, and more.