Luno Bitcoin & Cryptocurrency

Name: Luno Bitcoin & Cryptocurrency
Rating: 4.27791 (3458 reviews)

Finance

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Luno Bitcoin & Cryptocurrency

Finance

4.3

3.5K ratings

Age Rating

Seller

Luno Pte Ltd

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User Reviews for Luno Bitcoin & Cryptocurrency

My account was closed and I’m unable to withdraw money

Luno was good until recently that my account was closed and then I haven’t been able to withdraw my funds . I have been told that I shouldClear my account before 30 days and I have not been able to do that because I can’t create a voucher to withdraw the rest of money in luno wallet account . This is a very terrible situation since I have funds in wallet to only survive and business deals . I can’t afford to lose all that money . please luno needs to find a way I can withdraw the rest of my funds into my account without any stress . I am pleading to the developer that they need to help me on this . When I click on create voucher it takes me back to the home page which is not always like that . An utmost response is really needed to solve this issue for me . Thanks

alobami, May 18, 2023

ASAP ATTENTION NEEDED!!! Funds inside a permanently close Luno account.

A fast attention and a quick solution is needed on this please.Bitcoins and etherium are locked inside my Luno account.I don’t know what issue I have and I provided all what Luno needed anytime they ask of it from me.I don’t know i have been notify that I should stop using Luno again since last year September because I don’t think I did anything wrong or I don’t verify my Luno account either.My money is inside my Luno account which is permanently close.The money is sent to me so I can keep it and later give the person when he needs it.The money is 520,000 Nigeria Naira and this money inside my Luno account is between life and death please.I need you to help me open my Luno account ASAP so I can send the coins out of there please.Please contact me ASAP on it.Thanks.I’m looking forward to your swift response.Your able customer.

Ayodelejoshua, Mar 07, 2021

Suggestions

Owing to the recent development by the CBN concerning cryptocurrency tradings a lot of Nigerians have been deeply affected by this especially mePls I suggest u create a platform which allows peer to peer bargains while Luno moderates the transactions just like Paxful amongst others... Now this allows individuals who have account with Luno make transactions while Luno regulates the rates and fees attached. I can’t even buy from my accounts and sending from other blockchains is quiet expensive If Luno have an open platform for its members to chat and trade amongst themselves the I think it would help solve the current issue on ground. Thanks

BishopNas, Mar 18, 2021

Honestly the best crypto wallet no doubt.

Luno is this best crypto wallet no doubt, I have been using luno since 2017 with no issues and I enjoy all features, passed all tests and limitations heading to the top of the hat. Recently in 2021 I noticed a big changes in their policy, verification delay and work ethics due to the influence of central bank. To my opinion, I guess the main objectives of the government and its agencies is to keep the masses poor by all means, now since luno arrived as a financial messiah and has been effective, the government sees it as a treat to their governance and policy so has decided to destabilize the wallet using CBN as bait in order to frustrate the users and the masses in it. Clearly luno offers better rates and low cost then most other crypto wallet recognized by the government and propagated through the internet and media. Thank You!

Eye of Gods, Apr 26, 2021

Great app but lacking a community forum

Luno is a great app for the cryptocurrencies it allows one to trade. Easy to use, fairly fast (mostly) and so far has been secure. Transactions are intuitive and getting money in and out is quick. I just wish there was a community forum embedded in the app. Mainly so people could vent, or at least explain stuff. There are times when I think herd mentality overtakes the market and it drops or rises without a reasonable explanation. For example, there’s no logic why cryptocurrency values fall when stocks and stock futures values fall. Yet that’s what’s been happening. If users of cryptocurrencies had a better understanding of their utility and reason for existing I don’t think we’d see volatility paired with stocks.

GuyWitney, Feb 28, 2020

Slow Support System

I’ve been using this App since 2016 and to my surprise my account was locked due to limit exceeded and asked me to verify my identity due to the KYC policy. I’ve done that I’ve sent in all required documents and the Support system has not even for once replied me I don’t think that’s a way to treat customers you guys made me have a bad impression about Bitcoin Wallet No one to Reachout to No Customer Care Line to Call My Money is Just in there and that’s all the money I have I can’t even get to feed myself my business reputation is lost due to Not been able to pay my customers please and please if you think I can’t use LUNO then let me withdraw my Coins and leave your Platform This is so Frustrating Not Good At All I’ve been to all your social Media and No responses yet 😞😞😞😞😞😞😞😞😞😞

Iamsheffy, Jun 14, 2020

DO NOT USE LUNO

I haven’t had access to my account since February 2022. My understanding was locked, and I have yet to find out why. I’ve contacted customer service at least 100 times (through instant chat and direct message). Every time I chat with someone, they tell me that their specialized team will reach out to me within five days; however, it’s been more than five months, and I have yet to hear from anyone. When I send a direct message to customer service, the message appears in my inbox as if someone else sent it to me, but it’s my message. I have also messaged LUNO on Instagram and Twitter, and still, no one has fixed my problem. LUNO service is the worst I’ve experienced in my entire life. If you look at other reviews and messages on social media, I’m not the only person to have lost access to their money. LUNO needs to find a better way to communicate with customers to fix their issues. Most likely, an app developer will respond to this post with a link for me to message customer service, which I’ve done countless times. I need a solution to my problem. I’m tired of customer service giving me the roundabout.

jmndsg, Jul 16, 2022

Easy to use! But lacks some important info.

Luno is a great way into the crypto world. Simple and easy to use. I was glad to see ethereum was added and could be bought directly from ZAR. Luno has informative cards displayed on the home page and helps users to understand Bitcoin and crypto trading - so is not just a trading site but a source of crypto education. As a South African I send crypto currency from luno to other international crypto trading sites to invest in other coins besides Bitcoin and ethereum - it would be great to inform users that sending Bitcoin to another exchange platform is alot more expensive than sending ethereum. Buying ethereum with ZAR is convenient, however luno lacks a detailed and sufficiently informative ZAR/ETH graph like the one provided for ZAR/BTC.This is very inconvenient considering lunos reputation for having a great user interface and can lead to making poorly judged trades.

Nikgera_, Mar 07, 2018

Follow on from “Great first crypto app” review

Experience is an awesome tool to work out what’s good and what isn’t.On someone else’s advice, I used AltCoinTrader to do my first bitcoin payment transaction..... For those of you who think Luno is expensive... think again. ACT will charge you for depositing money, withdrawing it, buying or selling cryptocurrency on their exchange and a cr@pload to pay anyone in bitcoin.Take some time to understand the Luno fees and by comparison you’ll find they are not that bad. The “Taker” and “Maker” fee policy is particularly good by comparison, if you have the stomach for waiting for your trades to process.... Makers pay no fees at all.Enjoy!

Parker-san, Mar 02, 2018

My email have been removed from my account by your team

I try to check my account yesterday and I found my account logout, after I try to login back saying my account doesn’t exist, and I try to check my email I don’t see any notification there until I check spam, I saw your message there, one month ago tell me to clear my account before closed please let me login back to my account and remove my btc I use god beg all of you, why am unable to login my account, please allowe to login, and remove my btc.

sirkayor11, Jun 13, 2023

Description

Trade Cryptocurrency Securely Buy Bitcoin & other digital currencies with Luno. Luno’s mission is to put the power of crypto in everyone’s hands. We make it easy to explore, buy, and store crypto, including Bitcoin (BTC) and Ethereum (ETH).

Believing that responsible investing in crypto enables greater financial freedom and more inclusive economic growth, Luno's ambition is to be the trusted guide that will bring crypto to over 1 billion people by 2030. Whether you're new to Bitcoin, an advanced cryptocurrency trader, or somewhere in between, our crypto wallet, instant buy and sell service, and trading exchange provides a safer and more secure platform to buy bitcoin and ethereum. With more than 10 million customers in 40+ countries, Luno’s global team of over 600 dedicated professionals isare always available to help with your crypto journey. Whether you’re looking to buy your first bitcoin or execute the perfect cryptocurrency trading strategy, we are here for you. Buy Bitcoin and Crypto with Ease If you're new to cryptocurrency – or just don't have the time to commit to trading – our instant buy and sell feature takes the complexity out of crypto transactions. It gives you instant access to both BTC and ETH, without needing to understand how to operate and execute complex trades on an exchange. Set Bitcoin Price Alerts and Utilize Advanced Charting Our app caters to all levels of users. You can set price alerts to take fuller advantage of market moves, Additionally, advanced charting helps you plan for the next Bitcoin price shift. Trade Bitcoin and Cryptocurrencies Looking for a more advanced crypto trading experience? Our BTC and crypto exchanges have you covered. Your crypto trades can be easily executed, with all necessary features for trading at your fingertips. You can switch to our crypto exchange mode and trade between BTC/ETH or swap between the old world and the new with BTC/fiat pairs, allowing you to buy crypto with any government-issued currency. Safely Secure Your Funds with our Bitcoin & Crypto Wallets Our platform is built with significant focus on security and user safety, providing a simple and safe way to store your crypto. Whether using a Bitcoin or Ethereum Wallet, you can rest easy knowing your cryptocurrency is safe…with no need to worry about losing your private keys. About Luno Luno’s mission is to put the power of crypto in everyone’s hands. Founded in 2013, Luno has been in cryptocurrency for almost as long as Bitcoin. We firmly believe that cryptocurrencies such as Bitcoin and Ethereum have the ability to enable greater financial freedom and more inclusive economic growth worldwide. We are especially proud to have developed one of the world's most robust Crypto security systems, which has never been compromised. At Luno we strive to create a simple, safe, and feature-rich experience for our customers. Whether you're looking for a secure Bitcoin Wallet, an easy way to buy BTC) or ETH, desire an advanced crypto trading platform, or simply want a safe space to explore and learn about Bitcoin and cryptocurrencies, we've got you covered. Please note that investing in cryptocurrency may result in the loss of capital, as its value can fluctuate. Luno Pte Ltd Developer