Jobber

Name: Jobber
Rating: 4.73844 (3590 reviews)

Business

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Jobber

Business

4.7

3.6K ratings

Age Rating

Seller

Octopusapp Inc

In-App Purchases

$29.99 – $349.99

View in App Store

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User Reviews for Jobber

Saves me so much time!

I’m somewhat new to Jobber, but so far I’m very pleased. I run a lawn care business in Virginia, and I have been able to systematize a lot of my methods through Jobber. Things like recurring jobs, the different calendar views, auto invoicing, the client hub, and the friendly and modern interface are awesome! I have looked at many different softwares to use, but Jobber seems to be the most innovative and cutting edge. I also really appreciate their customer service, when I have questions, I call or start a chat, and they’re quickly ready to help and answer my questions—plus I don’t have to push 37 buttons to get through to someone when I call! I definitely recommend Jobber for lawn care business owners who want to systematize, delegate, and organize their business. Lastly, I love that their team is constantly releasing new features. It’s already a great software, but I imagine within a couple years it will be all the better! Thanks Jobber for always having great customer service, providing a comprehensive system for lawn care businesses, and for constant innovating! 5 stars!!!

amobe1190, Oct 25, 2019

Gets better and better!

We’ve been using Jobber for 6 years or so now and it keeps getting better and easier to use. It’s very easy to book clients, send invoices via email or text, and set up the schedule. I love that customers can fill out a job request from our website and all the information goes directly into their profile and we don’t have to input any of the information manually! They are constantly working on new features to add and on top of that, they have the best customer service. They always respond in a timely matter, it’s easy to contact them and they truly care about your feedback and share it with the developers. I love all of the new features and changes they’ve made recently. As a longtime user of Jobber, I can see how much work and time is always being put towards improving it so that it can provide its users with the best service software that it can. I highly recommend using this software for your business. Thank you Jobber!

Cnov09, Sep 02, 2019

Great organizational tool

We love Jobber for logistics, organizing routes, setting up and keeping track of one-off and recurring jobs, materials, chemical services, etc, also the ability to upload pics and notes and to make changes to routes or job details without having to track down crews working on loud equipment. We don’t use the app for estimating, invoicing, or communicating with customers so we can’t speak to those features. The reports are very basic and have a lot of room for improvement - hence 4 stars. When we download reports we have to heavily edit them in excel to be useful. That gets annoying bc of time required which no landscaper has to spare. The report shortcomings might really matter to a small company using Jobber for all it’s capabilities - which we’re not. Hopefully improvements are on the way in that area. The only GPS that syncs with Jobber is Fleetsharp/Linxup and Fleetsharp customer service is so bad that we switched back to Clearpath anyways. Therefore we lost that connection betw our trucks and Jobber. Hopefully they expand that also? Still highly recommend Jobber to any service business. It’s done a lot to improve our efficiency.

Emisydet, Jan 17, 2023

4.5 Stars

Jobber as a whole has been an excellent new edition to my plumbing company. The desktop/browser app is well developed, with Quickbooks integration for contacts, detailed options for project management, client info for multiple properties, job scheduling with the option to assign employees, as well as time sheets for payroll. If you're looking for a robust CRM for your contracting business, this is it. They provide excellent tech support if you have questions, as well as scheduled one-to-one training to teach you specifics. All in all, I am very pleased with my purchase. Also, if you buy at the annual price, it can save you up to 30% off. My one irritation is that the mobile app is geared towards service techs and not mgmt/admin. The work around is to open the browser app instead of the mobile app, on your phone or tablet. So for this I'm taking off the 0.5 star. However, my training rep informed me that they're working to improve this in the future, so hopefully I can upgrade this to a full 5 stars. Excellent app for the price! Fully recommend!

GonzoBill, Jan 29, 2021

Jobber website better than the app

I really like Jobber, but as far as the iPhone app goes, I can’t give it more than three stars. The reason being, the most important thing I use the app for is to be able to take phone calls on the go, do scheduling, etc. I wish it had a better calendar view, I don’t like that you pretty much have to manually click on every date to see when there are availabilities. I also wish it had a notes section. I find myself writing my notes from phone calls out on paper, then adding them to jobber later or when I get home, which kind of defeats the purpose of having an app. Please make the app geared toward management as well!Update: I’ve lowered my review to two stars after months of using this. It has potential, but it is not user friendly and is really making my job harder. The guys can’t figure out how to use it in the field even though we’ve showed them over and over again, and it’s next to impossible to accomplish anything as a manager for billing in the app. And if I want to schedule a visit for an existing job, why can’t I do it from the calendar? Why do I have to click on ten different things just to accomplish one task? This app needs streamlined and simplified. It also needs the option to do progress invoicing. Not a “deposit”, but actual progress invoicing for when each draw is completed. I will be looking for a different alternative for my scheduling needs.

kachina5499, Aug 08, 2022

Nearly perfect

We’ve only been using Jobber two weeks but we already love it. After trying countless free trials for countless management softwares, it only took me ten minutes of working in Jobber to know it was the software for us. Of course no software is perfect and Jobber is missing some things that would be super helpful to our business (i.e. more robust reporting or at least the ability to export all info to excel in one report so I can keep my own reporting database updated more easily, more calendar flexibility in the app specifically a weekly view, and a few various tweaks that would improve efficiency and functionality), but the great thing about Jobber is they’re always improving and updating and you can tell they review consumer feedback like mine and want to implement requested changes if possible. Jobber is definitely what we needed to streamline our operations and mitigate growing pains. For me at least there was almost no learning curve so the transition to Jobber was painless and I can’t wait to use it every day.

L-Hart, Jun 26, 2020

Worth every penny

Before bringing on Jobber this year, we ran our lighting business off of Google Drive sheets and Quickbooks to stay organized with client information. It’s INSANE how much time we waisted going back and forth between 5 or 6 different spreadsheets to answer even the simplest questions. Now everything is streamlined for not just the backend admin team, but for our employees and clients as well. Think we’ve actually saved money by paying for Jobber since it’s made the entire process so much faster from Requests, to Quotes, to Jobs, to Invoicing… so much less waisted labor hours and frustration.Our only frustration initially in the process was onboarding Jobber and having duplicate clients get created since we imported our client list from a CSV file and then synced with Quickbooks. Took a few weeks to find all the duplicates and get things cleaned up! Such a headache. But that wasn’t really Jobber’s fault, but more a mistake on our part with order of operations. Smooth sailing since then. Thanks y’all!

McGillzb, Nov 28, 2022

Jobber is exactly what we needed!!

I run a family owned pool service and repair business and Jobber has made my life SO much easier! We are able to track chemicals, send emails to customers and they can see the emails right in their own client hub. Jobber has been a great stress reliever to me as I am the person who runs the office. We had been using several programs including QuickBooks but it just didn’t give us anything for the technicians to use when they’re out in the field. I cannot say enough about how great Jobber is when you are in the service industry. The techs use the app for routing so I no longer have to print route sheets! They can enter notes like how much chemicals they used or even report a problem or leak right on their phone with the mobile app. Our pool techs in the field can look up information through the client hub quickly and even text the customer when they are on the way. You can look at each techs route for the day and see exactly where they are which helps when you have to add something at last minute. The customer service is excellent and if I have a question it’s easy to get a hold of a real person who can help right away. Jobber is the greatest app or program I have found for running our business!! Do I need to keep going because I could!

royalflushsheri99, Jun 30, 2021

Happy but needs some small yet simple revisions

We’ve been with jobber for almost a year and after 4 months of testing 5 apps that best suited our company, jobber ended up checking off 92% of what my company needed in an app. 11 months in and there are a few quirks that I would imagine to be a fairly simple add since the areas that seem to be lacking are 50% of the way there. Despite the few features we need it’s been a win for our company and clients. Extremely user friendly, pretty much a 10 year old could navigate the software in addition to our senior clients. It definitely helps minimize the time I spend on all the backend tasks and frees up time to do other work for my company. I hope in the future they can streamline some features that fall short and need some improvement. At the end of the day we are happy with the software and I’m happy that I chose jobber!

Swimming Pool Service, Nov 15, 2022

Awesome customer support

One thing that really sets jobber apart is their amazing customer support, you don’t get this with most companies as we have tried a few other service programs and they don’t even come close. You have the ability to set deposits on estimates and the customer can approve the quote and pay for the deposit so all you have left to do is to schedule. There’s really a lot to like about this software, we really only have run into a couple of things that could make it better,Ability to have customers pay for partial payments on invoices using jobbers payment system. Right now it only allows you to pay for the invoice in full with one credit card, if a customer has a couple different cards you can’t use jobbers Payment system. Ability to see the city an estimate appointment is scheduled in when looking at the booking schedule, it shows up on jobs but not on estimates without clicking on it to bring up the info. This makes it harder to quickly book clients when on the phone with them. Wish it also sent a confirmation email to the customer when you book them so they can save it, it sends a reminder email but a confirmation email would make it easy for the customer to save the date ahead of time.All and all this is a great software that we chose to use for our business above 3 others, primarily because they are just great to work with. Also updates come regularly and I’m sure the above items will get fixed in time.

Tykeezy, Jul 27, 2018

Description

Jobber is your business' command center. Our easy-to-use app powers your sales, operations, and customer service—all in one place. Jobber is perfect for residential and commercial service businesses with teams up to 50 in the following industries: - Lawn Care - Landscaping - Cleaning - HVAC - Tree Care - General Contracting - Handyman Services - Plumbing - Pool Service - + 30 more The Jobber app is designed for you and your team to simply pick up and go.

Run your day-to-day operations from anywhere and watch the job get done faster when your team's organized and your process is streamlined. ORGANIZE YOUR OPERATIONS - Keep your team on time with fast, flexible scheduling - See your team's progress and location - Optimize your routes and get directions to each job - Collect the information you need to quote a job - Track your time for each job, or clock in to track your day as a whole - Add notes and share photos for better team communication - Keep track of all your expenses and receipts IMPRESS YOUR CUSTOMERS - Keep track of customer records and history - Send customers a text message to let them know you're on your way - Get customer sign-off with signature approval - Share custom forms and checklists with your customers to show off what was done - Allow customers to pay invoices and request new work online GROW YOUR BUSINESS - Let new customers request work from your website, Facebook page, and more - Win more work with professional quotes your customers can approve online - Get paid faster with online and in-app payment processing - Get business performance insights with 20+ smart reports Terms of Service: https://getjobber.com/terms-of-service/ Privacy Policy: https://getjobber.com/privacy-policy/