HotSchedules

Name: HotSchedules
Rating: 4.66008 (66218 reviews)

Business

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HotSchedules

Business

4.7

66.2K ratings

Age Rating

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HotSchedules

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User Reviews for HotSchedules

Your schedule is in safe hands

As a user why can i not login to see my schedule? Oh, right, because hotschedules did yet ANOTHER nonsense update, and without downloading the update you cant login. What is so critically important that this app has to be updated twice a month or more? It’s like mission impossible, only “your schedule, if you choose to accept it, is...(every normal day)... this schedule will self destruct in 10 days (when we update the app for no apparent reason) ...”What could possibly be so critically important and secure about my stupid work schedule that it needs to update so often???? Thus losing my login data each time, thus making me download a new version (needing wifi) and requiring me re-verify my identity and password each time I use it? It’s annoying. It’s just giving me access to my dumb work schedule and not anything important like my bank account or a government secret agency mission impossible whatever geez

Augurybot, Jan 14, 2019

Functions are great, WHEN IT FUNCTIONS

I’ve used HotSchedules for years now, and it is always such a hit or miss if it works or not. My workplace schedules over 200+ employees, and when they cannot access their schedules or we cannot pull a roster for the day, this puts a detrimental strain on the business. This happens weekly. They do absolutely nothing about the constant issues with errors opening the app (mobile or web, phone or computer, it doesn’t discriminate). It is a shame this is the only scheduling platform around these days that “makes sense” and has the “functionality” we crave, but only count on it working half the time. It has been like this for years, but it’s been increasingly worse this past year. The system seems like it cannot handle the bandwidth of clients but HotSchedules doesn’t care as long as they get money from your company and it’s employees (to download the app). My company will be moving to our own scheduling system soon, at this point paper and pen would be more reliable.

coreneks, Jul 22, 2021

crappy app that could be great

token and password issues EVERY update. plus the location is always messed up (you should make it with option to set location) so we can set a location for calendar sync. {and speaking of sync every time app is foreground it resyncs pushing calendar entries}Edit{} well now I'm not getting my calendar spammed but my password again occasionally doesn't verify at all through app unless i re download it fresh. This isnt a typing issue I'm using a saved password entry. This compounded an issue where this past Saturday a scheduled shift did not sync to my calendar at all. The email notification had it and online website had it but the calendar sync omitted Saturday but not Friday not Sunday. Look I paid for this app like everyone else but it LACKS the Website’s BASIC pickup shift features, but its ability to sync was its saving grace but you guys have now made it to where i cannot trust that it has synced. Further to complicate things was i was unable to login to the app to even verify the error. How the heck does one data point get omitted.

Dns2k, Feb 05, 2019

this app is so annoying

i’ve had the app for over 2 years now and i just got a second job that also uses hotschedules, which at first i thought was great because i’ll have both of my schedules in one place, BUT there’s no option to easily switch between both employers!! which is think is a simple concept but whatever. i have to log out and log back in if i want to look at both, which is so frustrating for several reasons, the first being that i paid for the app!!! i feel like what am i paying for if not convenience?? it is the least convenient thing ever. the second reason is that it never loads!!! so going back and forth is a whole ordeal and sometimes i can’t even get back into either employers schedules. making plans or trying to schedule my personal/private life around my work schedule is so hard because of this app. it brings me a lot of stress. it also makes communicating my schedule to both jobs hard as well. i don’t understand how this app is rated a 4.7 in the app store considering i’ve never read a good review and this is my experience as well, it just seems to be misleading to me. i don’t even know if writing this review will even do anything but i’m so fed UP with this app that i had to pay for?!??? still confused as to what i’m paying for because it doesn’t seem customer friendly design is considered

ihatehotschedules, Jun 07, 2021

Lag, Slow load times, connection issues, etc.

I’ve had this app for about 2 years and I can say that it functions as if it is still in Alpha. Loading the app takes forever (4-5 minutes on average. I tested) when most apps (literally all of them except for this one, apps that are no longer active, and beta stage apps) load in less that 6 seconds (also tested). Thats just to load the app. Then it doesn’t offer any personalization. For instance, company messages. Company messages being forced to load add more time to load times. They should be optional or give each individual user the option(something a well organized orginazation app should have anyway). Anywho with the technology and resources you have, you should actually consider updating the app every once in a while. BTW. Actual rating is a -6/5 literally because of all the reviews I’ve written in the past 2 years for this app, you have heard none of them. You have listened to no and you only get 1 star because I had to just to write another review.

Intrez, Oct 23, 2020

Pretty good but I’d have some improvements

I have it for work, pretty good. I thought it was a bit unfair to have the worker pay for something the employee is forcing them to get to know their schedules but the price wasn’t that bad so no substantial complaints. The set up is really easy although I know some of my coworkers are really confused by the availability and didn’t mess with it because they didn’t know how it worked. I had figured it out but I think it should just be set up nicer. And I think it would be really great if we had a way to categorize/filter our inbox. A lot of my coworkers spam there asking for shifts to be picked up, I want to categorize the important notifications managers messages and from that of my coworkers. Overall, like the set up, never glitches, and is reliable.

Jr0503 (ghost), Oct 01, 2019

Hardly functions

I don’t understand if it’s just me or why this app is rated so highly... I’ve used it for about 3 years now because I have too and it’s been terrible. I can probably count the number of times it has loaded properly on one hand. It is a daily occurrence when I initially open the app that it does one of two things - indefinitely loads until an error message pops up (The operation can not be completed), or it loads and is literally completely blank, and trying to check to any other link/tab results in another error message. This continues to persist several times after closing and reopening the app, often it will result in signing me out completely. I currently use an iPhone X, although I’ve had these issues across other phones, keep the app updated, and 90% of the time I am connected to WiFi with any of my other apps working fine as far as the connection goes. I’m able to connect through the actual webpage easily enough but that’s not the point - I paid for the convenience of this app and it hardly works. I’m writing this review now because these issues have persisted through the last two days without even pulling up my schedule once setting me over the edge with my patience.

lmonti89, Jan 15, 2020

Great but glitchy

It’s a great app, I don’t like the idea of having to pay for an app just to look at my shifts but I have a job which is the reason why i got it so $3 isn’t a BIG deal. The app is really easy to use for checking your shifts and others as well in case you want to know who and who doesn’t work throughout the weeks. Messaging your manager when you can’t show up on certain days is very simple to get through as well. Overall it’s an easy to use app. Downsides of it though, I only had problems with changing my availability. I would try to work at 4pm to 2am but I guess the AM messes things up to where it changes 4pm to the AMs also. Plus, I don’t know if its because of the recent update but my schedules are black and hard to read others and my scheduled shifts.

Mexwolf, Oct 20, 2019

Poor Implementation of Dark Mode

Ever since the most recent update to the app, I can honestly say it was terrible. I know there’s a trend towards being able to have platforms in dark mode— which isn’t the issue. The issue is that now that this dark mode has been implemented you can barely see what time you’re working at. For whatever reason the text is also dark just like the background and you can’t see what it says. You have to click on it to see it. Other issues include that you can’t see who else is working in case you may need to find a cover, and you can’t tell what options you’re clicking on in places like the setting or messages, or requests off. Because unlike your shift which will show once you click on it, nothing else does. Please improve this so we can see things clearly and effortlessly.

niczal, Oct 22, 2019

NOT A Good User Experience

I don’t know if anyone else has this problem, but I know that everyone I work with does. The HotSchedules app is absolutely TERRIBLE on my iPhone running iOS 14. Everything takes way too long to load (several seconds, even though I have a brand new phone), the app is glitchy and crashes a lot, and the messaging feature has some major glitches that really ruin the experience.Whenever I’m writing a message, I’ll start writing as normal, and everything will work fine, until my message gets longer than what can fit on the screen and I have to start scrolling to see the rest of it. At that point, the scrolling feature seems to break, and I’m not able to see the rest of my message or scroll up/down to see anything other than what’s at the top of the message box. Additionally, parts of my message randomly disappear while I’m writing, and other parts get duplicated and pasted below my original message, which I don’t see until I’ve sent the message, as I can’t scroll down to see it in the composing window.These problems wouldn’t be a big deal if this app were free, but I paid $3 for it. With an app like this that’s used by thousands of people around the world, and is NOT free, these issues I’ve mentioned are unacceptable, and this app should not have these major issues like this.

Oliver’s iTunes Acct, Aug 03, 2021

Description

HotSchedules is the industry's leading employee scheduling app because it’s the fastest and easiest way to manage your schedule and communicate with your team. Team members love it because they can swap, pick-up or release shifts with one click. Work-life balance is easily managed with automatic shift pick ups when you want more hours, and time off requests for when you don’t.

Calendar sync and notifications keep your Schedules and the roster automatically updated to your phone with any manager-approved changes. Managers appreciate the 75% time savings when building schedules and one-click approvals for shift changes. The ability to monitor business performance with sales and labor snapshots from anywhere, keeps them out of the back office. And most importantly, staying connected with broadcast and one-to-one messaging makes for a happy and productive team culture. NOTE: The HotSchedules application REQUIRES a valid HotSchedules user account through your employer. Need help? Contact Customer Care 24x7x365